Home theater

Added a beam 2 to my Sony a80j. Connected using supplied hdmi cable via eARC output.  Immediately had annoying audio sync issues. Have restarted everything (tv, soundbar, cable box) multiple times with no difference. Have played with audio settings on tv to no effect.  Problems are only when watching cable tv (Arris TiVo box). Streaming apps on tv seem to work fine. Can sometimes fix cable issues with Dialogue Sync on Sonos app but it’s never perfect and issues vary by channel. Plus have to adjust sync on app every time I switch to streaming.  After several weeks of this I am very close to removing the beam altogether and accepting it is a complete waste of money. I’ve tried all settings on tv but is there an agreed upon best set of settings? Is there anything I can change in the cable box settings? Any other suggestions welcomed.  Current tv settings fyi (have tried multiple combinations)av sync autoeARC autodigital audio out PCMpass through mode auto 

Trying to install Arc Ulta for first time.  Go to step in install were wanted to connect with my WiFi network.  Connection failed, so tired wired connection with same results.  Did factory reset.  Same results.  Any suggestions?

Hi, I’ve purchased the Sonos Beam Gen2. So far I’m a slightly unimpressed for a few reasons. First one, the sound is inconsistent between terrestrial TV channels.  Example, watching something on ITV, sound is spot on, clear surround sound.  Go to E4, Big Bang Theory, and the sound is tinny at best.  Then back to ITV to watch a movie and the sound is muffed, difficult to hear what is being said.  I’ve fiddled around with the settings but doesn’t do anything to improve the sound, luck of the draw per channel.  I’ve a Philips TV which at the moment is producing a more superior sound experience on terrestrial TV.  Anyone any tips to improve this?Streaming services such as Prime, Disney and Paramount so far seem consistent with the sound, but that leads onto the next thing that hasn’t impressed me.  I purchased the Sonos because I want to experience the rich sounds especially Dolby Atmos.  Imagine my surprise to find all three streaming services require premium subscription to enjoy Dolby A

I have an Arc and a Sub in one of my rooms. I get that the arc connects via 2.4ghz but the Sub is supposed to connect to the ARC via 5G network. However upon talking with tech support, I was told I needed to change settings on my access points due to the ARC needing to create two IP addresses (One for arc and other for Sub). Otherwise I’d have to plug in an old item and use Sonos Net. I was also told moving forward, the Arc Ultra, Era 100 and 300 will no longer have the capabilities to create Sonos Net even with the adapter. So …. Wondering others work arounds or how they were able to get a wireless system to work together wirelessly? Without having to change AP settings? 

I’ve bought a Beam 2 and added my existing era100’s and sub mini to create a home theatre. It’s ok with movies but very unnatural with normal TV. Anyone else had this experience? 

Hi guys, I have problems with Arc Ultra and my surround system.I switched from Arc to Arc Ultra several days ago. From that moment, I noticed that randomly LEDs on the surround and sub blink white for a while, then it return to work good, but only surround speakers (IKEA Table lamp Gen 2). The sub gen 3, has solid orange light and not working! I can see in the app as disconnected! I have to reboot it to work again.What I can do? Thanks!

I’m trying to get my Samsung frame TV remote control to directly increase or decrease the volume on the Sonos Beam.   I’ve paired the remote control with the Sonos beam in the Sonos app. However, every time I use it, although it works correctly, the frame TV shows an optical message on the screen which is very irritating   The Beam is connected to the frame TV using a HDMI cable, and it is plugged into the optical port on the frame TV junction box via and HDMI to optical adopter from Sonos.  any help on this would be wonderful

I recently purchased a Sonos Beam 2 to pair with a new TV (Hisense U8N). Set up went fine (connected via HDMI to eARC), and the product sounds great.However, previous speakers I had were better able to produce crisp dialogue, and I was hoping that the Speech Enhancement feature would be able to produce something along those lines.However, I am able to discern absolutely no audible impact when I toggle the Speech Enhancement feature on and off. Is this normal? I don’t have a great sense for how apparent the impact should be. Again, based on prior experience, my assumption was that it would be audibly apparent when flipping it on and off, but it is not. I’ve tried this across a variety of different audio sources, including cable TV, Netflix, Apple TV, etc.I spent about 2.5 hours on the phone with Sonos support, submitting diagnostics, unplugging and replugging everything, doing a factory reset, deleting the app, etc. Have tried all apparent combos of Speech Enhancement with/without Night

I have an LG OLED TV and have bought a Beam 2 to add to my sub mini and era 100’s to create a home theatre.My TV has Dolby Atmos and all the settings for this are available.. until I connect my Beam through the HDMI ARC port.No sources I use show Dolby Atmos, and all the TV settings are greyed out.I had a call with Sonos support who connected to my system and confirmed all settings and connections are correct. He then convinced me that the Dolby 5.1 I am getting is better than Atmos.I am not convinced that it is based on my Sons experience with Samsung & Beam.Can anyone advise? I am considering returning the Beam as I feel I am not getting the best experience for my money which is disappointing having built up the system based on Sonos products Any advice is welcome. 

I brought my Sonos system from Germany to India. It’s not getting connected. 

 I have a Sony Bravia TV, Apple TV 4K, and Sonos Beam. I'm experiencing connectivity issues with my audio setup.My current setup:- On my Sony TV: I've selected "Use external speakers"- On my Apple TV: I've set Audio Format to "Stereo"- I'm using an HDMI cable to connect the Beam to my TV's HDMI ARC port (HDMI 3)The Issue:Every time I turn on my TV, the audio doesn't automatically route to my Sonos Beam. The only way to get sound through the Beam is by manually accessing the Apple TV menu and selecting the Beam as an "external speaker" each time.Has anyone experienced this issue or found a solution? I'd appreciate any help!

I love my Arc ultra despite sonos app going nuts every other hour. Yesterday i dusted it off and noticed this on speaker’s right side. i have a photo from two angles. It is not a bump because I baby my Sonos stuff… it looks like a excess piece of plastic. You can not feel it under the finger, lift it, nothing…Under naked eye it looks 4 times smaller. But it drives me insane!!!Your thoughts?Neven

Ich betreibe einen Arc ultra und 2 era 300 bei tv Funktion stottert ein Lautsprecher immer wieder bei normaler Musikwiedergabe ist alles in Ordnung woran liegt das? Moderator edit:Google Translate-I have an Arc Ultra and 2 Era 300s. When using the TV, one speaker keeps stuttering. During normal music playback everything is fine. Why is that?

Hi,I recently purchased two era 100’s to add to my Arc Ultra and Sub 4 as surrounds.One issue I’m experiencing is that with certain PCM/Stereo sources e.g. Skynews on YouTube it constantly tries to passthrough the audio to the surrounds but it is not consistent and I get on/off sounds which is actually very annoying. For the most part I do not have this issue and if I listen to France24 it does not try passthrough the audio to the surrounds.Why is there this inconsistency when listening to Stereo/PCM sources and is there any way to correct it other than having to disable the surrounds when listening to such sources? I would prefer and expect stereo sources to not try use the surrounds at all.Thanks.

The Sonos Beam Gen 2 is a 5-channel soundbar. It outputs sound corresponding to the L, C, R, Ls, Rs channels. If you add rear speakers such as the One SL to the soundbar, it will change to a 7.1 system. If you pair the rear speakers, the rear speakers will be in charge of the Lrs, Rrs channels. The soundbar will be in charge of L, C, R. The question is then. Will the Ls, Rs channels still be routed to the soundbar? Or will they be routed to the rear speakers?

I am considering upgrading from the Playbar to the ARC Ultra. My current system consists of the following pieces: The Playbar, Gen 2 Sub, 2-One SL’s, and 2-Gen 2 Play 5’s. The Play 5”s are dedicated to a CD player. I want to upgrade to the ARC Ultra but have a few questions. Will the Gen 2 sub and One SL’s connect to the ARC Ultra and will I be able to use the TV volume control for the group? My plan is to use the One SL’s in surround mode until I upgrade to the ERA100 or ERA300 in the near future. If the One SL’s won’t work as I like, will the ERA’s volume be able to be controlled with the ARC Ultra?Thanks for any help. 

Is there a way to set up night sound to turn on and off at certain times of the day?

I have a home theatre with Sonos Arc, Sub and 2x One SL. I recently replaced the One SL with era 300 should I keep the one SL as part of the theatre in a different position or just move them to another room.

I am looking for the best advice on mounting the era 300s. I am not sure if wall mounting or stand would be best. Our couch backs up to the open kitchen and is about 42 inches high. The top wall is about 5 feet from the couch. I am debating on mounting on the pillar(blue dot) and then mount on the wall by the window or the little pillar next to it. If I put the stands behind the couch you can see them in the kitchen. Was also debating on make a small table to fit behind couch but not sure.  the pillar is solid but because the couch cushion is all I can run the wire in a case and paint it to match for the 6 inches that will be visible  any advice is wanted and helpful   

My beam randomly disconnects when playing any of the music downloads including Sonos Radio. Does not disconnect when watching TV. Have tried all troubleshooting instructions but still happens

I have Ray and Sony TV. The volume level keeps getting out of sync. For example, press Volume Up and TV will display, say, 40 but actual volume will be low.The degree of syn changes if I take volume down to zero (i.e. shows zero on the screen) then taqke volume up again.example today …Vol Up … TV shows ~40 but volume relative lowPress Vol Down until screen shows zero … actual volume about zero at this stagePress Vol Up … volume rapidly increases - screen shows about 24 but actual volume far higher than the “40” I had 60 seconds earlier. Any ideas how to synchronise these?I also have an Arc on different TV and it doesn’t have this problem. Also … Bluetooth turned Off (found that on another post)

I have an ARC and two SONOS One SL. After SONOS One SL power down/up the communication is lost and the systems does not work. I have to reset the two SONOS One with a tedious process. Do I have fault hardware or is the SONSO Software basically bad? I am expecting that the app will know the configuration, will know to use the selected WIFI network and will program the devices and the surround sound without any user intervention. Is this too much to demand?  

Hi, would appreciate your thoughts before buying an Ultra please.I’m looking to stream music from a Synology NAS (DS223j) to the Arc Ultra and then out to 2 pair of Edifier speakers (R1700BTs), where one pair would connect as front left and right and the other pair similarly as the rear speakers.Ideally this would be controlled by Alexa.Is this possible please ?Many thanks.

First, I apologize up front if this has been asked/answered in other threads.  I have done searches but nothing directly comes up for my questions that I have found. I currently have a great room and purchased an Arc Ultra soundbar (in use with latest generation Samsung Frame TV connected via HDMI/ARC) in the Living Room space.  It sounds great, but obviously on the other end of the room you really have to turn that soundbar up loud to hear it, which becomes uncomfortable if in the Living Room space.  Was thinking of adding Sonos ceiling architectural speakers into that area (the kitchen) to keep sound levels reasonable.  However I am learning about the latency that will become an issue.  It seems like there is a creative way to solve this issue, and am trying to figure that out.Some options I am considering:HDMI/ARC Splitter or distributor - What if I send the same signal from the Frame tv to both the soundbar and the Sonos amp driving the ceiling speakers via a splitter.  Could this

Hi I have my Sonos Arc Ultra connected to my lg g4 and the sound dips out only for a second or two but on a regular basis.Ive done all the disconnecting and reconnecting, checked and altered any settings that required changing and still does it.even tried a brand new hdmi cable tonight that I ordered specially and no joy.My old Arc connected to the lg g1 did exactly the same thing, starting to drive me a little crazy now.What is going on, anyone else had these issues?