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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

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GuitarSuperstar
answered this question

Home Theater Speaker Layouts

You can only add two surround speakers to a Sonos home theater setup. I would use the Era 300s as surrounds with the Arc and use the One SLs...
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GuitarSuperstar
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Maximum amount of speakers supported in a surround sound setup for Home...

You can add up to two Subs (one must be a Gen 3) and two surround speakers to a Sonos home theater setup. So if you want to use the Era 300s...
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6913 Topics
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dbellisarioContributor I
posted in Home theater
How to use Sonos Beam + Amp with TV

Hi All! So I’ve seen related questions asked a few times but haven’t seen a clear answer for our needs, so thanks for any guidance! We are trying to set up:Sonos Amp (w/ 2x Klipsch bookshelf speakers and an SVS sub) Sonos BeamTo play back our TV audio (which we have connected to an HTPC and a PS4).Geometrically, I’d like to set up the beam underneath the TV (obviously), and the two bookshelves to the left and right sides of the room, between the three getting good coverage and depth for the whole room (it’s a large open-concept studio).I’d like to avoid using the bookshelves as ‘rear’ channels, because we use the speakers for music as much as TV and we want the bookshelves to actually lead the audio, with the beam there to help out and fill out the sound.How do you recommend setting that up from a Sonos perspective? From what I’ve read on these forums, it sounds like the best approach is to make the Amp the ‘master,’ and the Beam a ‘slave’ somehow? Thanks for any advice!

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BevokContributor I
asked in Home theater
Adding and removing sub - Trueplay retune?

Hiive got a pair of Fives for music listening and have purchased an Arc and sub for tv in the same room. Just a question - if I wanted to move the sub between the two setups each time I use them would I need to redo Trueplay, or does it hold onto that tuning?Thanks  

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JoJContributor I
asked in Home theater
Trying to add Sonos Ray to system with Play 5 (Gen 1)

I am trying to add a Ray onto an existing system that has a combination of old and new Sonos products.I have a Play 5 (Gen 1) and a Play 5 (Gen 2) and a Sonos One.  So far with my existing kit, I have been able to use the Sonos S1 app to control them all and it’s been fine.Trying to add the new Ray onto the system and the Sonos S1 app says the Ray is not compatible and I have to use the new Sonos app… but if I use the new Sonos app, it says I won’t be able to use my existing Play 5 (Gen 1).I don’t want to have to get rid of my Gen 1, nor do I want to do the Sonos upgrade.How can I make the Ray work?

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jonmichael
jonmichaelEnthusiast II
asked in Home theater
Help with Sonos ARC, Roon Streaming. and Casting

I have my Sonos ARC connected to my Roon software as an endpoint. For a reason unknown to me, the TV the soundbar is connected to does not show up in my Roon system as a display (I assume it is Cromecast), yet my other apps (ones with the casting logo) work just fine. Is there something in the Sonos system that is denying the Chromecast connection? Or is it something else? Thanks!

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AurionContributor I
posted in Home theater
Riproduzione Dolby Atmos

Buongiorno a tuttiHo collegato la mia nuova SONOS Beam Gen.2 alla TV OLED LG da 55”. Ho utilizzato il cavo HDMI nella confezione SONOS e collegato la porta HDMI e-ARC al TV con la SONOS.Fino qui tutto bene, ma non riesco a capire come funziona il DOLBY ATMOS o meglio, come attivarlo. Nell’applicazione Android vedo sempre PCM Stereo in riproduzione. Ho provato su Disney Plus e Netflix a selezionare contenuti con Dolby Atmos ma non viene mai riprodotto. Probabilmente ho sbagliato qualcosa nelle impostazioni ma non so cosa modificare.Grazie per l’aiutoAndreaEdit, translate to english:Good morning everyoneI connected my new SONOS Beam Gen.2 to the LG 55” OLED TV. I used the HDMI cable in the SONOS box and connected the e-ARC HDMI port to the TV with the BEAM.So far so good, but I can't figure out how the DOLBY ATMOS works or better, how to activate it. In the Android application I always see PCM Stereo playing. I tried on Disney Plus and Netflix to select content with Dolby Atmos but it ne

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FS786Contributor I
posted in Home theater
Sonos Sub Mini - Low Bass

Hi, for some reason my sub mini won’t let out much bass now I have all the settings up on high was working fine when I first got it now there a big drop in the bass 

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NTurkContributor I
asked in Home theater
Sonos Arc dies after 2 weeks

My 2 week old Sonos Arc died yesterday. Used it during the afternoon without issues and at night, when I connected the TV again, it not longer registered. Followed all the instructions ( rebooting the router, reconnecting the power cable, etc.. ) and nothing worked. The Sonos Arc is completely dead - touching the buttons doesn’t do anything. Sub + Sonos One SL are still powered on and register when I touch the buttons - no power issues at all. All my home theater devices are connected to power surge protected extension cords. The TV is connected to the same extension as the Arc - so is the sub. All are working just fine. My Sonos Arc was a refurbished model - maybe it was a dud? Tried to reach the support team with no success - Live chat says no representatives are available and phone number for Portugal is disconnected.How can I get help? I can’t seem to even find an e-mail contact. I’d like to active my warranty as soon as possible so I can get a replacement. Thank you. 

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sberjanoContributor I
asked in Home theater
Sub (Gen 3) - way too quiet

Hello!Allow me to start mentioning that I am aware of similar threads in the community (this forum and reddit) but none of the proposed solutions worked for me. :(I have been using ARC for over a year without any issue. I recently added a Sub (gen3) and the result is somewhat disappointing: The sub is too quiet. Less than volume 10 I cannot tell the difference it makes, and even at +15 it is not impressive.My setup:LG OLED CXArc connected via HDMI 2 (earc enabled, bitstream, passthrough)I have multiple HDMI connected via Philips sync box (for the lights) - Apple TV 4k (2022) and a PS5.I have tried removing the sync box completely and plugging the ATV / PS5 directly to the TV with the same results.Sub (gen3)All the cables are certified hdmi 2.1The Sonos App tells me I am properly getting Atmos (ATV) or Dolby 5.1 (PS5). The sound is great, it is just the bass being underwhelmingI have tried placing the sub in different locations, true play on and off dozens of times, player with EQ bass

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parker81Contributor II
posted in Home theater
Sonos Arc + Sub + Rears Muting Randomly?

This isn’t really a question, but just wanted to post my random scenario in case it helps save some other Sonos users some time and frustration. I recently ran into an issue where my Arc surround set up was randomly muting, requiring me to back out of the app I was using while watching my TV and start it over again, only to have it happen again with no rhyme or reason to it. My full setup is an Arc, a Sub, two Play Ones, and a Connect with a turntable connected to it through a preamp. The other thing to note is that I have this exact same set up in my living room and in my basement. I have an LG C1 in the living room and a CX in the basement, both connected to Apple TV 4Ks.I assumed the random audio loss had to be because of a recent firmware update to either the Sonos speakers, TVs or Apple TV that was breaking the chain/handoff between systems, so I spent about a week investigating.Then I realized that I wasn’t looking at what the Sonos app was actually showing every time this happen

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RaulyyaestaContributor II
asked in Home theater
Mando a distancia televisor LG

Buenos días, tengo un problema, tengo una televisión LG C2 DE 77” nueva del año 2022 y no consigo configurar el mando a distancia con mi barra de sonido ARC, hago todo lo que me dice la app pero me pone que no encuentra el televisor, y solo puedo subir o bajar el volumen a través de la app, por que no es posible si la televisión LG es nueva de este año, concretamente de hace 1 mes?Gracias Mod edit:Google Translate (Spanish):Good morning, I have a problem, I have a new LG C2 DE 77” television from the year 2022 and I cannot configure the remote control with my ARC sound bar, I do everything the app tells me but it tells me that it cannot find the television , and I can only increase or decrease the volume through the app, why is it not possible if the LG television is new this year, specifically 1 month ago?Thank you

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Noel84Contributor I
asked in Home theater
How to setup a wired Ray?

I have just purchased a Sonos Ray for my TV.  The TV is connected to the internet by an ethernet cable.  I don’t have a WiFi network as that has proved unreliable in my situation.  So, I want to use ethernet to connect the Ray.My Android phone is 6 years old running on Android v5.1, so it definately can’t run the Sonos App 2!      I’ll need a new phone.But before I buy the phone I’d like to know exactly how App 2 goes about setting up a wired Ray.  Everything I’ve found so far on the Web relates to WiFi setups.  Can someone please point me to a step by step explanation of a wired setup?  I could then make sure that I get the appropriate phone and ethernet setup at the TV end.Thanks in advance,Noel84

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Josc21Contributor I
asked in Home theater
pcm multichannel 5.1 dolby instead of dolby atmos

I just bought the arc kit with sub gen 3 one sl x2 and the arc sound bar.Im actually watching Guardian of galaxy 2 on disney+ that is in dolby atmos.The thing is that on my sonos app its saying Pcm multichannel dolby 5.1.I have a Qled samsung Q60 70 inchs 2021.Its compatible dolby atmos and earc.So y is it in pcm multichannel 5.1 dolby???

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Monte03Contributor II
asked in Home theater
Problem integrating sub mini in existing home theater setting

Hello,I got yesterday my new sub mini and wanted to integrate it in my existing home theater setting consisting in a Playbase and 2 One SL.After setting up the sub mini to my WiFi, it downloaded an new firmware but when i tried to integrate it via the Sonos app in my exisiting setting i got an error message, when i retried it, the picture showed now 2 sub minis in my system but i still got the same error message. When i play music, the sub is not working.What can I do?Thanks for your feedbackBest regards,Marc

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SRH_82Avid Contributor I
asked in Home theater
Sonos Beam - Ethernet Connection Failing

Current setup: Sonos Beam connected via ethernet.  All other devices connected over SonosNet.Recently got a new router.  The modem stayed the same so I wouldn’t expect any issues.  Everything was working fine until this morning when my Sonos app couldn’t find any devices.  The ‘System’ button is dithered and it states ‘Unable to find your Sonos system’.Troubleshooting steps so far:Confirmed Beam connected over ethernet is showing as an online and connected device on through my modem. Unplugged all devices except for Beam. Tried the walkthrough steps on Sonos app to reconfigured the plugged in Beam and it states it can’t find the product.Any help would be appreciated.

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RandyOContributor I
asked in Home theater
Will HDMI ARC and optical audio out work at the same time?

I have my optical out hooked into my receiver with surround sound.I have my Sonos Beam Hooked into my HDMI ARC. But for some reason I am not getting any output on the Beam.When I go to my Samsung TV under connected devises I can see the Beam as Connected.So my question is will the TV send the audio signal to both the receiver and the Beam or just one or the other. If it will send the audio signal to both, what am I doing wrong. 

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KeithLPTrending Lyricist I
asked in Home theater
Problem with grouping to Arc

We have an open-plan living/dining/kitchen space.  On one side I have an Arc, with two PLAY:1 speakers as surrounds. I have a Samsung TV with eArc, all that works perfectly.For some time I have had a Sonos speaker in the kitchen area so that when cooking, I can group it to the Arc and hear the TV sound without having to turn the living room speakers way up. It’s been working fine for months… but not now.I am getting dropouts so badly that I cannot bear to use the kitchen speaker. I simply cannot figure out what has changed. My WiFi coverage is good (I have Unifi boosters around the flat). The kitchen speaker (a Sonos One) works perfectly when solo or grouped playing other sources.I have played around with the Group Audio delay, it doesn’t help, and as the speaker is effectively in the same room as the Arc+Surrounds it’s’ not very desirable introducing a delay. I’ve tried using a Sonos Roam instead of the One. Same behaviour.Any suggestions on how to troubleshoot or fix this would be mu

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WmcinnesContributor I
asked in Home theater
Sub "connects" but not showing in app

Hello,I have 2 play 1s, a play 3, a move, and an arc connected to my system currently and can't for the life of me get my Gen 3 Sub added. Router is an Asus Zenwifi It "connects" and then sits at the connecting to wifi screen for a while then says it's added to the system but may not show up and to cycle the power if it isn't showing to complete the setup.Well I've done that and it's nowhere to be found. I have tried factory resets and repeating the process to no avail. Rebooting the router doesn't seem to do anything either.. "Find missing products" says it seems that all devices are available...I have also tried connecting an ethernet cable between the sub and router and completing setup this way but the sub doesn't even get discovered when I do this??Getting a little frustrated and looking for any ideas you have. 

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Fletch LivesContributor I
asked in Home theater
how to connect surrounds to beam on app

Hello. I have multiple sets of Sonos speakers and want to connect one set to my Beam for a simple home theater. I can play music through any combo I like, but when I try to add surrounds to the Beam, they aren’t recognized. Help please?

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mbcoContributor I
asked in Home theater
Best sound from Beam Gen1

I have a Sonos Beam Gen1 currently connected to an older Rocketfish RF-G1185 outputting to an even older (2004?) 1080i Panasonic plasma TV (TH-50PX50U - that still works great) that only has one HDMI input and zero HDMI output.  I have the Beam connected to the Panasonic via it’s optical TOSLINK to HDMI cable. Problem is all audio is coming into Beam always shows Stereo PCM. First question: Is there any benefit to trying to feed Dolby 5.1 (or Dolby Digital) without surrounds or a sub? If not, I'll stop my quest right here. If not...My primary device is an Xfinity X1 DVR and when I set it to Dolby 5.1 output using its optical out and connect directly to Beam the Beam shows Dolby 5.1 format in. However, the audio out of Beam does not sound any better, in fact it is much softer and quieter.I also have an older generation (2 or 3?) Apple TV and Xbox connected to the Rocketfish via HDMI and when using those devices Beam still shows Stereo PCM and never Dolby 5.1. When I set the Xfinity X1 H

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Rahul222879Contributor I
posted in Home theater
sonos sub disconnecting from arc

sub gen 3 getting disconnected from wi fi and am tied of resetting the sub.  need some advise…  

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Andy53Contributor I
posted in Home theater
Got a new Arc and looking for system=specific help with configuration

Here’s what I’m connecting and what I’m hoping for is direction on how I should set up all the various items. Thanks in advance. Sonos Arc, sub, two play 1’s. Roku Ultra 4800X Samsung UN65JS850D TV.Roku choices are: a.) Streaming audio format - auto, Dolby, DTS;                                                       b.) Digital output format - auto, passthrough, stereo, custom TV choices are:  a.) HDMI Audio Format (input) - bitstream, PCM                           b.) Audio Format (output)  - this varies based on choice in HDMI input, I have bitstream selected - PCM, Dolby Digital, DTS Neo 2.5                           c.) Dolby Digital Compression - RF, line                           d.) HD Audio - on, off         

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Mike_Wright_411
Mike_Wright_411Contributor II
asked in Home theater
Cracking/static noise from gen 3 sub - sound slike running water

Hi FolksI have a two year old Gen 3 Sub connected to Arc and Two Sonos 1 surrounds in my lounge.  The Gub has started to emit a cracking/electric noise intermittently.  It also sounds like running water - it’s the most bizarre noise.  I have rebooted, disconnected, etc, etc.   I can see others appear to have similar issues.  I’ve tried the Sonos virtual assistant but that was just infuriating.  I intend to call Sonos next week, but would value any advice.  Thank you, Mike.  

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Destroyer34Contributor I
asked in Home theater
Sonos Arc Loud banging sound

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jwsmith97Contributor I
asked in Home theater
Audio Return Channel discconnecting from Beam

Recently purchased a Sonos Beam, and it works great, with the one exception. I have the Beam plugged into the ARC HDMI of my Toshiba TV with Amazon Fire Built In. I didn’t notice it at first, but now I have to go into the settings of my TV and restart the TV after turning it on (I guess in computer terms, waking it from sleep) before the Beam will connect with the ARC output. Unplugging the HDMI, and/or Power Cord from the Beam with no luck. My current setup is the Beam plugged into the HDMI ARC, and an Apple TV (CEC is on with it) and a PlayStation 4 (CEC is off on this device), plus the Firestick built in. I would think CEC might have issues from reading other support forums, but on the flip side of that coin, I don’t think it would work with a restart if CEC was the issue. Thanks in advance!

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Rich1234bAvid Contributor I
asked in Home theater
arc surrounds

Hi, I have an arc and 2 ones as surround, when I toggle off the 2 ones in surround audio, both have a slow flashing green light, I would like to turn this off, is that possible? 

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