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Contributor I
June 12, 2023
Answered

problem with my play bar

Hi when we plugged in my play bar makes a noise 

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Jamie A
Jamie AAnswer
Sonos Staff
June 13, 2023

Hi @Efe sahin, welcome to the Sonos Community!

I would recommend reaching out to our support team to discuss this issue with them as depending on what type of noise that the Sonos Playbar is making, it may be something they can fix.

They may ask for a video recording of the noise as well, so I’d suggest having one ready you can send to them.

I hope this helps!

1 reply

Jamie A
Jamie AAnswer
Sonos Staff
June 13, 2023

Hi @Efe sahin, welcome to the Sonos Community!

I would recommend reaching out to our support team to discuss this issue with them as depending on what type of noise that the Sonos Playbar is making, it may be something they can fix.

They may ask for a video recording of the noise as well, so I’d suggest having one ready you can send to them.

I hope this helps!