Home theater

Wondering why my app doesn’t show Dolby atmos and shows stereo PCM :( pic attached  

HiCurrently I am using Sonos arc . I have 2 question :Is Sonos is capable for all 3 systems at with one system together ( via Apple TV ) with arc, sub gen 3 and  Era 300 currently I am using Sonos arc. Is it enough if I buy era 300 to get a full Dolby Atmos with large sound ? Or I also need to buy sub gen 3 too ? ( my common room size is 20 sqmthanks 

Hi Can you help me I keep getting stereo PCM on my sonos system and not Atmos, I have arc, sub and 2 300 speakers, I have LG OLED83C24LA , I am watching via the apps and not via Sky,  believe I should be able to get ATMOS I have been advised to go into sound settings, on the TV and set to dd+ turn on e arc, and set to pass through. I dont see how I can do that.All advanced settings in the TV are greyed out when I access the menu. I also don’t understand the term pass through, It wsould be great if someone has a similar set up and can help me to get the settings right on my TV so that I can enjoy the sonos system prefectly - thanks in advance 

Hello to all, After reading SonoS suggestions I have placed the Sub mini just below the Beam (on the floor against the wall) and both are in the exact TV mid and facing the viewer.The “holes” of the Sub mini are parallel to the wall.This because I think that if I place the “holes” perpendicular, the sound coming from the hole against the wall, will bounce on the wall instead of being free.Have I done well ?even though SonoS reports there is no difference on having the hole facing the viewer or less. The rear ERA300 are placed just above the couch (that s against the wall) , facing the TV , at an ear viewer height and at a distance of 1,5m.But having in this position, the viewer has the sound coming directly from the left (of the right speaker) and the right (of the left speaker )drivers only.The up firing drivers send the sound to the ceiling while the other 2 side drivers send the sound on the left and right zone

How do I turn autoplay off? I thought there was an option at one time, but can’t find it now. Sometimes I don’t want the TV to play anything but its own speaker, but turning on the TV engages autoplay for the Sonos system. I want to disable that on ocassion.

I’ve got no sound from my new beam gen2, I have a Sony tv , when setting up via app it says CEC not connected, I’m getting bounced from Sony tech and Sonos tech , I’ve even done factory reset on tv , tried different hdmi cables but no effect , did try beam in another tv (Samsung) and it worked instantly. I’m a now lost  ,,this was ment to be an upgrade from my playbar , so far not a pleasant experience, any help advice would be much appreciated,thanks Dave 

I have a Sonos ray with optical output. My tv only has hdmi earc input. Where can I buy an adapter?

My LG 55UM7000AUE 4K TV (2019/HDMI ARC) turns off for awhile while watching streaming apps on my Fire Stick 4K Max displaying Dolby Atmos on the S2 app.  Usually the TV will come back on in a couple seconds with sound; other times I’ll have pic, but no sound.  My system for the TV is the Arc, Sub Mini, and One SLs for the surrounds.  I’m using 8K HDMI cables now, but I had the same issue with 4K cables.  If I select Dolby Digital and not Best Available or Dolby Digital Plus in the Fire Stick audio settings the TV will not turn off, but then I only get Dolby Digital 5.1.  I’m thinking the issue is with the TV’s processor/HDMI Arc/CEC not the Fire Stick as I’ve lost sound when switching inputs from DVD to Xfinity, etc.   if I turn the TV off and wait awhile the sound will come back on with Sonos, but not always.  Another clue is that if I switch to internal speakers the Arc will not default back for my audio as it does with my other Sonos systems.  Oh, my audio signal with Xfinity is

So we know the side speakers of the Arc fire either front channels or surround channels depending on which rear speaker it is paired with. It would be nice if we can have the option to set how the side firing Arc speaker function regardless of the paired rear speaker. For example, 300 users may want to hear more front channel instead of surround with their Arc or viceversa for 100/One/Five users. I understand this unique behavior of the Arc and 300 is to create a “bubble” but having that option so users can toggle what works best for their ears and home would be a nice to have. What are your thoughts? This, along with option for front hiring on 300 and official support for reverse mounting is on my Christmas wishlist. For now I can only wish.

Hola, I’m mounting a 55” tv with a mount that has a Sonos Beam mount attached to it. It’s on a patio and needs a cover. I haven’t had any luck finding a cover that was made specifically for that combo. Has anyone else tried this? Or did you just buy a bigger cover, one that would just need to be cinched down more? Thanks for any information. 

Hi when we plugged in my play bar makes a noise 

When sonos arc is hooked up to tv, will the tv remote volume work the sonos arc volume at the same time? 

Each night (at least that has been the case since I added a new Beam Gen 2 to my systems) my surrounds start flashing green. It’s usually after midnight for some reason.The flashing keeps me awake so I go into the S2 app and notice the surround audio setting has been disabled. I enable it and the flashing stops. LED changes to the normal white. The same is happening for another 5.1 system I have upstairs. The sub and surround audio settings are disabled and need to be manually enabled each day.Any thoughts as to what might be causing the setting to change each night? 

I have a large greatroom with the TV on a wall which faces a family room area (with couch about 17 feet away from wall) then a kitchen area. So opposite wall is over 30 feet away from TV. I’m trying to retire speaker stands for rear surrounds. The room is about 20 feet wide where the couch sits. Will installing the surrounds (ERA 300 or SL1 for an ARC, Sub) on the side walls at 90-110 degrees from seating area result in a supported soundfield? The docs just say to the rear or side but the marketing material seems to all show rear placement only.For stereo use I suspect they need to be facing the same plane so they can do their spatial wizardry correctly but as surrounds it appears they basically act as ‘dumb’ bipole-like speakers which seems like would work fine as I propose.

If I listen to music, the arc into era100s both play as they are set up insurround but with the TV era 100s don’t play

Hi I recently added a sub gen 3 to my arc speaker.My question is - do I need to retune the setup again ?What about moving the sub across the room from time to time… Do I need to retune every time I moved it ?

After adding arc to room of my choice it shows up  in another room tried this twicety for help

My son bought the beam and 2 stand alone 1 speakers TCL TVAlways could control vol using my DTV remote and speakers are not set up as surround so the tv beam n family n kitchen speakers play same program on tvSpeakers stopped working Reset surround which I did not like but DTV remote still worked the volume Tonight I called SONOS again to make speakers repeat what tv beam is doingdid not check DTV Volume but now it will not regulate the volume as it has always doneturned tv off to try and resetno luckcalled SONOS a waste of time Hope someone can help me get back my DTV Volume control  

We've recently changed our broadband to BT. The beam is working fine but no sounds from SL1 surrounds..they all say connected..I've tried factory resetting and rebooting the router. In the system info it says surrounds won't work with the WiFi? But when I take them off as surrounds and added just as speakers they work fine with the WiFi. Can anyone shed any light ?  Moderator edit: redacted serial numbers from picture

I have a Samsung 2019 Q60 TV which has an ARC port but I am having trouble making Dolby Atmos work. Netflix: Plays Dolby Digital+ 5.1 Apple TV+: Plays Dolby Atmos fine XBOX: Says my device is not Dolby Atmos compatible.My advanced settings on the TV are as follows. Any idea what I am doing wrong? Sonos support blame xbox, samsung support blame sonos, xbox support blame everybody else…  

I was planning on replacing these one SL surrounds with Era 300s. There are 2 ceiling fans directly above each speaker though. Ceiling height is 8 ft. Another option could be to wall mount them upside down along the back wall. Any thoughts would be welcome. Current system is Arc, sub gen 3 and SL surrounds.

Hello,I was a poor student that didn’t keep up with trends now with a home theatre problem.I have a first Gen Play:1 (no longer in production) and the first Gen Ikea bookshelf. For my baby shower our bff got us a huge TV and now I’m having trouble figuring out the most economical and less wasteful way of setting up a home theatre when I purchase a playbar. bonus if it doesn’t take a lot of time.unfortunately, Ikea has upgraded to the 2nd Gen bookshelf and it doesn’t pair with the old one.  Does anyone have any suggestion on what to do? Thanks a lot!  

I added 2 e300 surrounds speakersWell recognized with arcBut when I listen tv in 5.1 there is no sound into the surround speakersI would like to set like the first time with all the bios to detect the space, how can I do that, please?

I have a Beam 2, with 2 symphonik rears.   I want to group one ERA 300 as a front speaker with the Beam to get up firing Atmos capability.  I don’t want to spend 900 for rears. Can I group one 300 with my Beam setup and still get my movies in Atmos?

Hi, I’ve read all the other past posts and I’ve been able to work out most things when connecting my Beam 2 to my LG tv for dolby atmos to work but the instruction to put “HDMI input audio format: HDMI 2 Bitstream” doesn’t work for me as it’s grey’d out and I can not select anything. However, when nothing is playing through the sonos, that menu option isn’t grey’d out for me and it’s automatically selected to whichever HDMI I’ve previously selected. For example, if I’m on HDMI 1 (even though the HDMI ARC is HDMI 2), that menu is already selected to HDMI 1. Anyone got any advice?