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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 6,025 Topics
  • 30,722 Replies
Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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6025 Topics
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Richuk210Contributor I
asked in Home theater
Grouping Sonos One and Beam

Hi, I currently have a Sonos One but we want to by a Sonos Beam for the TV. I want both of these speakers to play the same music at the same time using amazon music\Alexa. I also want the beam to be a TV speaker on its own for TV use when needed. Is it as simple as just grouping the 2 together in the app? At the moment when I ask an Alexa device (Echo) to play music, the default speaker is the Sonos. With 2 Sonos speakers grouped will this still work in the same way and just play through both beam and Sonos one?Thanks!

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1 year ago
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RamenContributor I
asked in Home theater
can sonos era 300 added to sonos beam gen 2 along with two sonos 100

I am planning to purchase two era 100 speakers for stereo pairing with my Sonos beam gen 2. Is it possible to add one sonos era 300 speaker to this set up instead of a subwoofer to make it 5.1.2 home theater system. 

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melvimbe
1 year ago
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Nouméa687Contributor I
posted in Home theater
wifi connection impossible

3 hours with Sonos support . Tried everything (fixed max address, changed wifi channel , unique 2,4 wifi band, ) nothing works . My Sonos arc that used to connect well does not connect anymore help . Desperate ☺️ nicolas 

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controlav
1 year ago
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5thumbsContributor I
asked in Home theater
Possible to use Sonos Era pair with and without the Beam?

I have two sonos speakers (Era 100) that I have hooked up for surround on my TV with a Beam (2nd Gen).  Is it possible to use the Eros 100 Pair of speakers to listen to music independent of the soundbar?

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G
1 year ago
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edmarriottContributor II
asked in Home theater
Can't set up Ray- no PIN

I am trying to set up a refurbished Ray. I have existing Sonos. The unit is not playing a chime and the PIN and there is no pin code on the back of the unit by the connectors. CS don’t have any further advice. I have done a reset. Please help! thanks. 

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Airgetlam
1 year ago
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Mart the FartAvid Contributor I
posted in Home theater
Sonos Era300 wall mounts

Please could someone kindly help.. regarding the Era300 wall mounts….are they suitable for rear wall position AND side wall positioning? From looking at the photos of them they look like rear wall only, unless of course there’s sufficient ‘swivel’ movement to still leave a 8” gap between the side edge of the speaker and the wall.thank you

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M
1 year ago
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shopstewardContributor I
posted in Home theater
DTS HD

I am continually frustrated by the lack of support for DTS HD /MA /X A lot of 4K releases have these audio soundtracks and Not Dolby Atmos and although I have the Sonos Flagship Arc I cannot enjoy these movies at their best because I get a message saying audio not supported which then causes me to choose a lower sounding option can you please provide an update so that I and many other users can enjoy our media at its best kind regards  Roger Stedman  

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G
1 year ago
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WikojContributor I
asked in Home theater
airplay does not see Sonos Beam 2

The ability to connect via AirPlay disappears (iPhone 12 pro). Only works for a while after connecting Beam to Wi-Fi, then disappears. Is it a faulty Wi-Fi setting or a defect in Sonos Beam? Everything works fine in the Sonos app.Sonos Beam 2 bought 3 days ago. 

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Airgetlam
1 year ago
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JonasneilsonContributor I
posted in Home theater
Home Cinema Set Up

I’m looking to create a new home cinema, but the screen will not be against a wall so I can’t use a sound bar. I was thinking to 2 Era 300s as rear speakers, a sub and wonder what people would recommend as front speakers on stands or wall mounted? Also, would I also need an Amp as well? Thanks

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melvimbe
1 year ago
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AdrianiloContributor I
posted in Home theater
reproduccion de vinilos

Tengo una sonos beam con dos sonos five traseras para cine en casa,  un par de días compré un tocadiscos y lo conecté a las sonos five sin embargo no detecta la entrada en línea, esto se debe a que las tengo configuradas como teatro en casa con la beam ?? Cómo podria realizar esta configuración ??

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Jamie A
1 year ago
A
Anonymous
asked in Home theater
ray and sl one surround

I can’t connect my Sonos one sl speakers to the ray soundbar as surround sound 

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A
1 year ago
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Stuck-in-the-80sContributor I
asked in Home theater
Beta tester

Hi Sonos, I hope ive got the right place but it's been about a year now I've done the surveys etc and I swear my speaker sets are too old. I play Bluetooth,  I play with line jack cable and also a stereo system. The first two methods are essentially a small pair of C Cell operated Sony 80s speakers designed for a walkman. For me, what is important is the Bluetooth and the line in. Stereo is also important as I grew up on mono and I don't like it. Maybe being spoiled with a B&o is the issue, but I also use cassette, minidisc and cd. The B&o I can record my vinyl to cassette or MD. I used to work in a TV shop and I'm kinda critical of kit be it for me or for the consumer. I was hoping I could beta test a device that I could attach all the devices I use and listen in stereo and in clarity. I have adapted my Sonys to accept Bluetooth by the means of a pcb and regulator - battery. Go buy one, but I have big expectations... Another notable piece of info is I was also a Beta tester fo

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Corry P
1 year ago
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dichouContributor I
asked in Home theater
impossible to connect the sonos beam to my philips 807 tv.

impossible to connect the sonos beam to my philips 807 tv.it recognizes the hdmi well but not the easy link which is activated on the televisionhow to do ?

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D
1 year ago
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MitchellsxEnthusiast II
posted in Home theater
No Atmos from Apple Music app only from Sonos app

Hi All, I've updated my Sonos app to latest firmware and updated by ARC and beam gen 2. I can get atmos to play via sonos app but when using Apple Music app atmos does not appear. I only ever use the Apple Music app to stream music to my speakers, bit disappointing this doesn't work. Am I doing something wrong?

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G
1 year ago
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MythicbeastAvid Contributor II
asked in Home theater
Firestick 4K and Sonos Arc both require an eArc HDMI port, only have 1

Hello,My Arc will be delivered tomorrow. I have a question about connectivity in conjunction with the 4k Firestick. In order for the 4k feature to work the Amazon Firestick must be connected to an Arc/eArc HDMI port. I’ve confirmed this is the case, no 4k on any of the other 4 HDMI ports on my TV (Vizio M75-C1) using the 4k Firestick. My TV has only 1 arc/earc HDMI port.  The SONOS Arc also requires the arc/eArc HDMI port for full functionality. What do I lose if I use the optical-out option? Are there any other connection options.  

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M
1 year ago
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sbmackaContributor I
asked in Home theater
Distorted bass on Sonos Beam

Bass is distorted at medium volume. Bass on EQ is set at mid point.Have tried with the beam in different physical locations with different inputs. Have connected another Beam I have to the same service/location and it is not distorted.

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G
1 year ago
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CraigVasilokiContributor I
asked in Home theater
Apple Music Sonos Arc

Hiim trying to play back Dolby atmos music from Apple Music on my iPhone to my Arc. From Apple Music I play an Atmos song, AirPlay it to the Arc.However when I go into the Sonos app on my phone it just says “AirPlay” where for a movie etc it would show “Atmos”.  Im almost certain I had it saying “Atmos” on Saturday evening from the same set up, but I’d had a bottle of wine so can’t be sure!how do I stream Atmos music to the arc please? thanks 

4116
L
1 year ago
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ProlindoContributor I
asked in Home theater
Combination music and movie space

I currently have 2 - 5’s and a sub that I use for listening to music in one room and a separate TV room for watching movies. I plan on combining all into one room as I don’t listen to music and watch movies at the same time. I would like to incorporate the 2 - 5’s, Sub, and possibly a Ray/Beam/Arc with a new TV. When watching movies all systems would be used, when listening to music the Ray/Beam/Arc would be off (the only reason being, I like certain music LOUD and not sure if a soundbar should be in the mix?? Also not sure what soundbar would pair best with the existing 5’s?Or, should I look for a tv with better sound and use it as the soundbar with the 5’s and Sub? My current TV doesn’t have Bluetooth, but I’m assuming I can connect the 5’s and Sub through that if I forego the soundbar for the tv sound?Also I run everything through a Roku Ultra with most music coming through either Spotify on the Roku or a folder off a local NAS drive. Video comes from apps on the Roku...Netflix, Pri

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Stanley_4
1 year ago
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dantveitaContributor I
asked in Home theater
Beam (gen2) and The Frame

I have not a concrete issue, but just a feeling that something didnt go well during inital setup of my first Sonos product. So im happy if someone can just confirm the info below:Hi, I just got the Beam (gen2) for my Samsung The Frame (2021), and Im using eARC. I don’t know if I have set the Beam up correctly or not (the manuals online are a little unspecific imo). So I just want to know if everything is correct: 1: When doing the Universal remote setup, the TV didnt recognize the Beam, so I had to type it in. The “power-test” did not work, but the manual online said to just hit yes. So I did. I guess thats correct, because its “always on”?2: The Beam is working; its receiving sound and I can control the volume with my remote. BUT the text to the left on the TV screen does not say Sonos or Beam, but “Receiver HDMI-eARC”, and there is no number to indicate what level the volume is at. Is that the way its meant to be? I have a feeling that somethings off. But could find anything by searc

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1 year ago
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In The CityContributor I
posted in Home theater
TV Remote Won't Work with Sonos Amp and Speakers

Hi,My television in the kitchen is connected to my Sonos amp via HDMI ARC. I have 4 ceiling speakers connected to the amp. We used to be able to control the volume of the TV coming out of the ceiling speakers using the TV remote (TCL 6 Series), as well as with the Sonos app on our phones.  But now, we can only control the volume using the Sonos iphone app. Adjusting the volume through the TV remote only affects the volume on the TV and it doesn’t effect the volume coming out of the 4 ceiling speakers anymore (I.E., the TV remote volume is disconnected from the Sonos Amp).  Does anybody know what could be wrong or have suggestions for help?Thanks,John 

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buzz
1 year ago
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MarkjaspiContributor I
asked in Home theater
New Era 300 - single central rear channel

I've heard some YouTube reviewer state that you can use just 1 rear Era 300 Centrally for rear surround effects (Atmos) with Beam Gen 2 or Arc. Is this correct 

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Airgetlam
1 year ago
K
Kmill527Contributor I
asked in Home theater
Era 300

I have a Beam gen2 paired with a sub gen3. Can I add just one era 300 to this system? Or do I have to buy two?

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106rallye
1 year ago
N
NevenEnthusiast I
posted in Home theater
Which TV?

Hi!Which TV in terms of compatibility is best match for Arc? Thank youNeven

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N
1 year ago
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Chr1stineContributor I
asked in Home theater
connecting turntable

I’m looking to connect a Lenco LS-300 Black Turntable to my Sonos soundbar, I only have an optical on the soundbar and a L&R on the turntable. Before the trial n error starts to cost me money, can one of you experts out there point me in the right direction please?

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J
1 year ago
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hjsigler1Contributor I
asked in Home theater
Wireless update issues for Play:1 & Sub *when* in surround setup with ARC

Curious if anyone else has seen or heard of similar: For the last several updates I have been unable to successfully install the update to my surround Play:1 speakers or Sub wirelessly.  I am uncertain which update this issue started, but probably before the S2 19.14 version as the first couple times it happened I didn’t realize this would be my new reality.  All my other S2 compatible speakers update without any issues.My surround system consists of an ARC, two Play:1 speakers, and a Gen1 Sub.  Prior to the last two updates, I was only able to update the surrounds & sub by connecting them to my network via ethernet cable.  On wireless update, the update process would return either Error 30 or Error 1013 for these three speakers.What I discovered over the last two updates, 14.19, and 14.20.1, if I remove the Sub and two surround Play:1 speakers from being part of the surround sound setup with the ARC, and instead have them as stand alone or unassigned speakers, then they will updat

1735
Airgetlam
1 year ago
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