Home theater

Hello,  Hoping someone could point me in the right direction, it may be more an arcana problem rather than sonos.I had a samsung TV with arc, sub & play 1’s and had atmos through the arcana. Sky TV used TV HDMI1 , hdmi arc went to the arcana, and my HDMI in was a 4K player. All worked fantastically. Until I swopped the TV for an AWOL 3000 UST projector. I used the same cabling, just swopped the projector for the TV. But, now I can’t get any sound through the arc from the projector (sky, netflix or USB) but I can get atmos from the 4K player.I cabled directly from the projector HDMI arc to Sonos eARc , removing arcana from the setup, and I have sound, getting atmos, from Sky (pcm) , Netflix from firestick, and USB. But with this setup I don’t have a connection for my 4K player.  So I believe my issue is with the arcana. When I try configure room setup using the sonos app, it errors on either CEC not enabled or point to the HDMI cables. CEC is enabled & I don’t believe it is cabl

I just set up a new Sonos system (Beam gen 2 + Era 100 surrounds) connected to a new LG C3 TV (65”), and while things are mostly great, my Nintendo Switch seems to cut out for a second every few minutes. Some searching around here and reddit shows some posts from years back with similar issues, but seem to be blaming it on some software update that seems irrelevant today. my setup:65” LG C3 TVApple TV on HDMI 1 (and has thus far been fine, generally playing Atmos content)Beam gen 2 on eARC HDMI 2Nintendo Switch on HDMI 3Xbox Series X on HDMI 4Era 100 speakers as rear surrounds (though this problem existed before I set those up)TV set to "pass through” audio, to use eARC, and the audio output is set to “bitstream"Nintendo Switch set to “Surround Sound”, which I believe sends 5.1. Sonos app claims it's getting “Multichannel PCM 5.1"Sonos firmware 15.10LG software version 03.20.17 The drop outs don't seem to have a super consistent pattern. They could happen once every five minutes, or th

Bought a Sonos ARC and Sub system.  My Samsung 2019 TV is connected to the ARC and Sub.  Sounds pretty good.  It was connected to an older sound system so the sound output was already set to use the Optical output while the TV speakers were off.  Switch over was easy using the HDMI cable to its ARC output.  But now wondering if I am getting the best throughput.  Looking at the Samsung setting for Digital Output Audio - it is set to PCM.  It lists Dolby Digital and Dolby Digital Plus as options but these are grayed out.  Can’t understand why; their documentation (eManual) is very limited.  Maybe it is stuck there because I was using the Optical output??? Any ideas???

I have a Sonos Beam Soundbar conected to a TV via HTMI eARC, in a room with (4) in-ceiling speakers connected to a single Sonos AMP. When I group the two zones, the TV audio will mirror onto the ceiling speakers, like I want…  However, the when I push volume buttons on my AppleTV remote (fed to the Sonos Beam via HDMI-CEC), it only changes the soundbar volume, not the group volume and grouped zones volume.Is there any way to the soundbar volume to have control over grouped zones, so these speakers can be just an “extension of the TV”?

sonos beam gen2を使用中。ルータをfs040wに交換後、sonosアプリの設定変更、再接続を試みるも、接続に問題が発生しましたと何回も表示。sonos自体の初期化も実行済み。ルータは2.4GHz、8011.b/g/nに設定済み。ルータのパスワード接続画面まではいく。ただ、テレビとsonos自体の接続はできており、音声もsonosから出力されている。アプリの設定だけどうしてもできないので、どなたか教えてください。 Moderator edit:Google Translate-Currently using sonos beam gen2.After replacing the router with the FS040W, I tried changing the settings of the Sonos app and reconnecting, but it kept saying "There was a connection problem."Sonos itself has also been initialized.The router is set to 2.4GHz, 8011.b/g/n.You will get to the password connection screen for the router.However, the connection between the TV and Sonos itself is established, and audio is also output from Sonos.I just can't set up the app, so please let me know.

Can you build a home theater system with four sonos era 300 speakers (two in the front and two in the rear?)

I cannot get my Sonos sub 3rd gen to connect to Sonos soundbar arc via wireless network.  

Hello All, I’m facing quite anoing issue with my Sonos ARC.While watching TV I cannot play sound via TV speaker. Always Sonos is forsing TV to play everything via Sonos Arc.Connected by HDMI Arc.All settings responsible for this adjustment in TV are  set no to act automatically in this scope.even if switched manually to play all sound via TVs speakers, after 1-2 seconds TV is sweatvhing into Sonos.with my previous soundbar from Sony, it was always possible to be decided.  

I have recently set up my surround sound using 2 ERA 300’s,  1 Arc and 1 Sub.During the set up it asked if I wanted to group the above speakers all with the same room name which I did.Question 1.  If I had not grouped as 1 room name, would I still had been able to set up as a complete surround sound set up?Question 2.   In this set up, Am I able to play music and just select the two ERA 300’s or do I have to play music through all of surround sound speakers?Question 3.  Now that I have added the ERA 300’s as surround speakers, can they be switched to a stereo pair if I was to change the set up so that they had their own room name.Question 4.  If they had their own room name, would I be able to switch back to the complete Surround sound set up when I watch TV?Thank you in advance.

Hi been through the forum and haven’t been able to duplicate others’ success with this.Though I’ve been successful with other surround music formats (BluRay, DVD-A), I’ve been stymied in my attempts to get SACD Surround material to my Sonos.   I see the menus and the material is playing, but the signal isn’t making it to the Arc (I am successful in hearing it on the TV’s internal speakers, but that’s not what I want).Equipment is in the subject line, and I have tried with multiple menu settings (including eARC off), but no joy yet.Can anyone help?Thanks! 

i am trying to connect (100's) as surrounds to my playbar / sub and only get an option to add my sonos amp which is powering speakers in a different room.. any ideas?

I have a Sonos arc and Sonos sub. The house I recently moved into has two surround speakers (off brand) in the ceiling. Each speaker has two wires going to a single audio plug for each speaker. I want to get a Gen 2 Sonos amp to drive these but I’m not sure how the single plug from each speaker plugs into the back of the amp, which has two wires for right and left respectively.  Also, will I have to wire the Connect Amp to the Arc and  Sub and Router with Ethernet cable for them to work?  I’ve searched for an answer to this and I haven’t found and answer exactly matching my situation. 

Is Sonos known to improve hardware yoy while keeping the model name same like Tesla does? Are there any significant difference in hardware/firmware versions between last year and this year model? I am evaluating between refurbished Arc vs new one. Hence the question.

I have a Samsung frame TV and have paired it with a sonos surround system. Early in 2022 I purchased the TV and then added a sonos arc sound bar, a Sonos Sub and also 2 one SLs to round it out. Everything was working well for several months and then suddenly I am experiencing an irritating problem. For some reason the volume goes down by itself until it eventually is completely mute. If I turn it up it will simply go down slowly until there is no volume at all. The only fix is to unplug the ARC to reboot and it works fine for about a week and then the problem repeats itself. Any thoughts on how to fix this as its getting very irritating.

I have an ARC soundbar and a pair of ERA 100 speakers for surround. I can change volume of all three as a unit with my Mobile APP, but when I change volume with the TV remote only the ARC is changed.  Can this be fixed?

I am wanting to get a nice surround sound set up. I’m thinking of getting the Arc, 2 Era 300 speakers, and a subwoofer. The living room I’ll be using the surround sound in is fairly small, about 10x20 ft size room. Is this set up overkill? Any other recommendations? Is SONOS a good choice?Thanks!

Hello all,New here.  Here goes.  I am using the Arc, Sub, and Era 100 as rears.  I have two architectural ceiling speakers over my seating area that are currently unused. Is it possible to configure and use the Sonos Amp to power my overhead speakers for overhead sounds only (ie the helicopter)?  I’m not referring to using them as rear channels, rather only for dedicated overhead sound effects.Thanks

Hi. Not been on the forum for a while and I think I had the same problem before but I forgot what I did! Just got home an hour ago and I wanted to watch some TV before going to bed and there's no sound from the TVHowever if I go into Amazon Music then whatever song I am playing works fine.I have tried both resetting my router and unplugging all Sonos products but it's still not working 😕  Any help would be very welcome.

Hi all, first post.i have a bean gen 2 and 2 so one ones. I have been trying to connect the two ones as a surround pair, but am having difficulty. I have called Sonos and they are raising the case further but was wondering if anyone else had this issue. My beam is connected to the Vodafone pro hub router via Ethernet and seems fine, but both ones are not connected to the WiFi. If I connected the ones to the router with an Ethernet switch would this rectify the issue. It’s not ideal but reading on here it seems an issue with the Vodafone router?thanks in advance.

Hello,I have Sonos arc with Sub gen3 and two Sonos Ones SL as surrounds. Arc is in wired connection. Everything was working fine until an electrical outage because of stormy weather. After that my Sonos Ones appear offline (most of the times the left Sonos One speaker). I’ve tried all the solutions that suggested in this forum (reboot router, unplug speakers etc.) sometimes the system was succesfully connected again but after some time the speakers go missing again.I’ve submited diagnostics from the sonos app with the number 1823992083Thank you,Andreas

Hello there. new on the forum and have a question I am hoping you can answer, since we had a disappointing evening of unboxing our new Sonos Beam and Minisub. We have a samsung qled 65” Q90R. TV with a native samsung hub consisting of 4 hdmi ports and one optical, of which only hdmi port 3 is Arc. The hdmi arc port is already in use by the Cable Tv box which apparently also requires arc. I tried the using the hdmi to optical adapter with beam, connected it first to the TV Hub, then to the playstation console and finally to the Cable TV box. changed the sound settings to output auto or optical, depending on the options. In all cases the short samsung remote control does not control the Volume. is there available a splitter for hdmi arc, a multiport arc hub option or a firmwsre fix?

I have an ARC soundbar and and 2 x era 100’s rears.I listen to a lot of music from my couch, and whilst for movies, the arc+era100’s are amazing, for music it is less so.I really miss the wide stereo image from the front when listening to music.What are my options for replacing the ARC with some other brands speakers + amp whilst retaining sonos compatibility, whilst also retaining atmos capability?Can i use a Sonos Amp connected to a pair of passive speakers as fronts? what do i do about the center channel?

I have a setup with a chromecast for casting, a Philips TV (Will find model number if necessay) and a Sonos Beam (gen 1) to use for the TV. As mentioned in the title, 4/5 times the beam just won’t play any sound, and we have to turn the TV off and on again, reconnect to the chromecast and start streaming again, hoping it will work. There are no correlation between the times it works and not, and we do manually set the beam to the TV input every time before turning it on.The HDMI is connected the the ARC-output, we have tested all the settings for autodetection on the TV (Philips Easylink automatic and manual, and TV speakers on/off) without luck. All the software on both the TV, chromecast and sonos are up to date.Has anyone encountered the same or similar issues, and know a fix for this? I suspect it might be something with the chromecast, but haven’t found any settings to try out here.. It is very frustrating having to use up to 10 minutes just to get the audio to work, and we often

I am considering adding a second Sub (gen 3) to my setup due to the size of the room (open concept that is makes the sub under sized).If you have done this, what were the results? Is there more bass or just less deadzones?Thanks!

Hello,im still getting random loud pops followed by very little volume on my Arc after updating to newest firmware 15.11 that was supposed to fix it.My diagnostic code is 495328792