Home theater

I have a 2021 The Frame TV and have a Playbar connected via an optical cable to the One Connect box. Previous setup was a different Samsung TV and everything else was the same.  My issue comes when I’m watching Apple TV(4K 2nd gen) with this setup.  On the streaming apps I use(Netflix, Hulu, Prime, etc...), it’s a flip of a coin whether or not I will get audio when I click on the video I want to stream.  I can hear the audible noise from the bar when I am moving from app to app or title to title within the apps.  But once I click on the selection, many times, there is no audio.  I have to go back into the app, move across other streaming selections(without clicking), still hear the audible noise when moving across them.  Then I click back on my selection and try again.  It usually takes 3-4 times before the audio kicks back in and then its good for that particular stream.  Pause the video?  Its back to the coin flip on getting audio or not.  When there is no audio, the white volume ind

I am setting up a new 15ft x 20ft family room from scratch in my remodeled home. I have already run wiring for two ceiling speakers in the right and left rear of the room. My intent is to use those two ceiling speakers as surrounds for the TV, and as music emitters when the TV is not in use.My hope had been to buy a single Sonos Amp, hook it up to the ceiling speakers, and use the HDMI eARC port on the TV (a new LG C1) to drive the surround signal to the ceiling speakers. I had envisioned only needing the Amp for the surrounds, and just using the TV’s built-in speaker(s?) as the front audio, without springing for a soundbar. (They seem expensive and I’ve never really appreciated soundbars for TV. Not an audiophile. But I would like to have surround sound for movies.)Is this setup possible? Or do I have to have a Beam(gen2) or Arc in order to use the Amp to drive surrounds? (I’m using an Apple TV 4k, latest, for content, if that matters.)Looking around online, it seems like in order to

Hi  First time I have experienced this, my LG cx seemed to drop the TVs arc connection, the tv remote was not working to control volume, the Sonos app still was so it wasn’t an internet issue.I tried power cycling tv with no luck.I then power cycled Sonos and arc connection was established again.Do you think this could have just been a random Arc connection bug?  

I’ve got a Sonos beam (Gen2) a Sonos one (Gen2) and a Sonos/IKEA SYMFONISK picture speaker all operating in 1 room. I want to be able to when I turn my Tv on the Sonos one and the SYMFONISK play instantly with the beam sound bar rather than going into the Sonos app and selecting the speakers I want to play. Is there a way I can add the other 2 speakers to play automatically? 

Hi. Just bought a Beam 2 which is impressive but there is a problem playing a dvd or blue Ray disc. To do that on my Panasonic I need to switch from HDMI 1, my TV, to HDMI 13, the Blueray player. However the TV remote no longer seems to have access to controlling the TV. I have no idea why a sound bar would make my TV remote inactive!I control everything else through my Sky remote but can find no way of actually using the Blueray player.  can anyone help me please?

I have the same issue as described by this chap - But when I look at the setting mentioned (HDMI Input Audio Format) it’s greyed out? Should the TV be prepped by changing a setting before the Beam is plugged in or could there be another setting somewhere that needs tweaking before the above setting becomes available? If it provides a possible clue….when I select the speech enhancement option in the Sonos app, it doesn’t appear to make any difference, well, if it does then it is very, very subtle!Thanks

Can anyone tell me if it is possible to get DTS discs to multi-channel using LG UBK90 - 4K Ultra-HD Blu-ray Disc Player, LG OLED 55C1, and the Sonos ARC +Sub+play1’s??

Hello all, now ive got the beam2 to play dts from disc’s, i would like to use a hdmi splitter/switch to do the following…..Firstly i have my LG CX tv connected to the beam via earc hdmi (atmos)Then the panasonic ub820 player connected to the tv via hdmi Now that i can get the beam to do dts via the optical out on the pan converted to the hdmi adaptor into the beam. I was wondering if i can use a hdmi splitter, rather than pulling them in and out when a want to spin one of me old a dts films? Because the single hdmi port will start to loosen otherwise. If i can what is the specs im looking for? as it has to support atmos. BTW I have to do this because the LG CX doesn’t support DTS, and have to use the optical out on the player to get this.Thanks m

I've got the Arc and two book shelf speakers for surround. All in all the sound is "ok". It's no comparison to my Klipsch setup.  My biggest gripe for Sonos is lack of connectivity. No headphone jack.. no output for sub that I ALREADY OWN. Sonos wants to sell something like the Sonos connect to add functionality that should have been there in the first place.  For the amount of money that Sonos wants to charge, users would be better off purchasing a real setup such as what I use with the Klipsch speakers. There's really no comparison. So take it as some CC. 

As title I have an old Panasonic system that sound great but recently had sky q now it doesn’t work audio cables to tv nothing tried connect my 2 play5 ‘s they don’t seem to have any way of connecting so anyone know how to connect say a beam to sky q is it simple connect the digital cable to them ? And it just works doe’s everything then needs to be done through the Sonos app  many thank 

Hi , is anyone from Sonos on here and can check a diagnostic number? I have occasional sound jitter , happens once about every 2 weeks which is strange but it's just done it and this is the number 943072790Or am I better ringing ? Thanks 

Tiene previsto SONOS durante este año 2022 el lanzamiento de altavoces traseros envolventes con altavoces superiores para Dolby Atmos..?

This worked for a year.  Remote lost sync and when I retrain it the MUTE will not mute.  Hello new to the forum.  I have a Samsung TV Xfinity X1 system and the new XR15v2 remote. If I press MUTE the play bar mutes but does not stay muted.  If I hold the MUTE button down it will MUTE but only because an accessibility dialog box pulls up?  Comcast had not advice. The App Mute feature works fine so not a play problem unless the commands are wrong for the xfinity remote? Steven

I’ve noticed several people complaining about how the speakers are functioning in surround and Atmos setups. I’d like to start a discussion to verify my observations. I find that without exception, all surround content has poor audio balancing. Especially when it comes to the balance of dialogue (center channel) and music/effects (all other channels.) As an audio professional, I understand that much of the quality of the balance is determined by the creator of the content (Mixing engineers). Also, I understand that more recent movies have higher effects levels. Nonetheless, even when playing classic, award wining movies, even those that won awards for sound mixing, the dialogue levels are ridiculously low. I have experimented with Arcs, Beams, Amps… it doesn’t matter. Any configurations has low dialogue. I have tried adjusting settings. Even with the modes to lower loud sounds and chance speech make little difference. I would love some other insight into this and see if we can get Sono

I know if I have an Arc and two ceiling speakers in a surround configuration on a Sonos Amp, I cannot also have a third party subwoofer connected to that Amp.  That said, is it possible to have a third party subwoofer on a Sonos Amp and third party surround speakers on a second Amp and then put that together with the Arc for a 5.1 system? 

Hi guys, I would greatly appreciate your help on the question below: Premise, I'm not much of an expert on audio formats, and I probably understand the difference between multichannel PCM and Dolby Atmos. More precisely, I have an LG oled C9 that supports EARC to which I have connected my new sonos ARC; I also connected my blu ray player (sony x800) to a normal HDMI 2.1 input on the TV. Why when I launch a movie (Dune) that is supposed to have audio in Dolby Atmos, on the sonos app S2 comes out Dolby PCM multichannel 5.1? Why not dolby atmos? I know PCM is a lossless format, but my question is: does it already contain Atmos data?Thanks so much! 

Just a quick couple of questions. I’ve currently got 2 Play:1’s, Is it possible to pair them with the beam (gen 2) for surround sound?  Second question is about Airplay 2. Since the Play:1’s don’t have Airplay 2, if I got a Beam (gen 2) and set up the play:1’s, would anything i Airplay to the Beam get sent to the play:1’s too? Thanks

I currently have a surround set up with the Sonos Arc and two SL ones and gen. 3 subwoofer. When I’m playing a movie with Dolby Atmos it is not showing in the sonos app that its  coming through as Dolby Atmos. Instead it is showing pcm 2.0.. I have my system playing through a Samsung QLED Tv model Q80 . This is driving me nuts!!! Any suggestions would ge appreciated! 

I have some limitations on how I can run cables to my TV. I can connect a Sonos AMP, but not a Sonos ARC due to space limitations. Is it possible to connect a Sonos AMP to a TV via HDMI ARC, and then stream TV audio from the Sonos AMP to the Sonos ARC?

I have a sonos beam and two ones set up as surround.  I have a “Proster 5x1 HDMI Switcher with Audio Extractor Support 4K 3D, HDMI Audio Converter with IR Remote, 3 Feet HDMI 1.4 Cable and 3.5mm Male to 2 RCA Female Stereo Audio Cable” that provides HDMI input for the chromecast and Toslink to the Beam.  Sometimes chromecasting youtube runs audio through all the speakers, but other times just the beam.  Is there a way to make it always play through all the speakers.

Can I connect my older Bose speakers to my Sonos Beam sound bar?

Hi recently bought a Beam gen 2 and LG C1. I’ve read other articles on the forum explaining the best settings for Dolby Atmos. However if I set ‘Digital Sound Output’ to “Pass Through” the sound is quiet. If I set this to “Auto” the Beam is much louder and my app still says it’s outputting Dolby Atmos. My question is am I getting a lesser version of Atmos by having Auto selected? also out of general curiosity why is the sound quieter with Pass Through selected? earc support is selected and Beam is plugged into HDMI port 2 on the C1

I have always liked to use my soundbars when watching something worth the special sounds, but like to use the tv speakers when watching the mundane everyday stuff. It kind of makes watching films etc feel more special that way, however since hooking up the beam to a hdmi arc, I cannot tell my Sony tv to use tv speakers only because when I do it automatically goes back to the beam even when I turn off the auto switch features etc. Does anybody see a way around this? I can only assume that I may have to use optical, but if I get an Atmos tv soon then that would not allow Atmos would it? 

We bought a new Samsung QN75Q8BA 2021 with eArc and no matter what content we try playing, we cannot get Atmos to display as the audio type on the Sonos app.  I also notice the pass through option under the tv settings is typically grayed out.  All other átmos options are enabled in the tv settings.  what am I doing wrong ?  it took a while to realize thatA. YouTube doesn’t steam in Atmos which renders all the Dolby atmos tests on there useless. All while folks in the comments are clueless of the fact. B. Netflix only streams Atmos with Premium subscription.  I am streaming my content from Amazon Prime and Disney + via native tv app.   if there is a better way to sample atmos like a website where you can specially test the upward firing speakers, please do let me know.  

Hey All,I own a Vizio V655-G9. I started setting up my Sonos Arc to be connected to my TV, everything was going well, and then the Sonos app gave me the error “CEC not connected”.  Steps I’ve taken: Checked to make sure CEC is working and my tv is recognizing a device (it is) Unplugged all other HDMI devices that were plugged into my TV Swapped out the HDMI cable that came with my Sonos Arc with another cable I had laying around. Factory reset my TV Unplugged, and plugged my Sonos arc back in. Reset my Sonos appThe issue seems to be with Sonos and the App. Any ideas on how to resolve the issue? Thanks in advance