Home theater

This worked for a year.  Remote lost sync and when I retrain it the MUTE will not mute.  Hello new to the forum.  I have a Samsung TV Xfinity X1 system and the new XR15v2 remote. If I press MUTE the play bar mutes but does not stay muted.  If I hold the MUTE button down it will MUTE but only because an accessibility dialog box pulls up?  Comcast had not advice. The App Mute feature works fine so not a play problem unless the commands are wrong for the xfinity remote? Steven

I’ve noticed several people complaining about how the speakers are functioning in surround and Atmos setups. I’d like to start a discussion to verify my observations. I find that without exception, all surround content has poor audio balancing. Especially when it comes to the balance of dialogue (center channel) and music/effects (all other channels.) As an audio professional, I understand that much of the quality of the balance is determined by the creator of the content (Mixing engineers). Also, I understand that more recent movies have higher effects levels. Nonetheless, even when playing classic, award wining movies, even those that won awards for sound mixing, the dialogue levels are ridiculously low. I have experimented with Arcs, Beams, Amps… it doesn’t matter. Any configurations has low dialogue. I have tried adjusting settings. Even with the modes to lower loud sounds and chance speech make little difference. I would love some other insight into this and see if we can get Sono

I know if I have an Arc and two ceiling speakers in a surround configuration on a Sonos Amp, I cannot also have a third party subwoofer connected to that Amp.  That said, is it possible to have a third party subwoofer on a Sonos Amp and third party surround speakers on a second Amp and then put that together with the Arc for a 5.1 system? 

Hi guys, I would greatly appreciate your help on the question below: Premise, I'm not much of an expert on audio formats, and I probably understand the difference between multichannel PCM and Dolby Atmos. More precisely, I have an LG oled C9 that supports EARC to which I have connected my new sonos ARC; I also connected my blu ray player (sony x800) to a normal HDMI 2.1 input on the TV. Why when I launch a movie (Dune) that is supposed to have audio in Dolby Atmos, on the sonos app S2 comes out Dolby PCM multichannel 5.1? Why not dolby atmos? I know PCM is a lossless format, but my question is: does it already contain Atmos data?Thanks so much! 

Just a quick couple of questions. I’ve currently got 2 Play:1’s, Is it possible to pair them with the beam (gen 2) for surround sound?  Second question is about Airplay 2. Since the Play:1’s don’t have Airplay 2, if I got a Beam (gen 2) and set up the play:1’s, would anything i Airplay to the Beam get sent to the play:1’s too? Thanks

I currently have a surround set up with the Sonos Arc and two SL ones and gen. 3 subwoofer. When I’m playing a movie with Dolby Atmos it is not showing in the sonos app that its  coming through as Dolby Atmos. Instead it is showing pcm 2.0.. I have my system playing through a Samsung QLED Tv model Q80 . This is driving me nuts!!! Any suggestions would ge appreciated! 

I have some limitations on how I can run cables to my TV. I can connect a Sonos AMP, but not a Sonos ARC due to space limitations. Is it possible to connect a Sonos AMP to a TV via HDMI ARC, and then stream TV audio from the Sonos AMP to the Sonos ARC?

I have a sonos beam and two ones set up as surround.  I have a “Proster 5x1 HDMI Switcher with Audio Extractor Support 4K 3D, HDMI Audio Converter with IR Remote, 3 Feet HDMI 1.4 Cable and 3.5mm Male to 2 RCA Female Stereo Audio Cable” that provides HDMI input for the chromecast and Toslink to the Beam.  Sometimes chromecasting youtube runs audio through all the speakers, but other times just the beam.  Is there a way to make it always play through all the speakers.

Can I connect my older Bose speakers to my Sonos Beam sound bar?

Hi recently bought a Beam gen 2 and LG C1. I’ve read other articles on the forum explaining the best settings for Dolby Atmos. However if I set ‘Digital Sound Output’ to “Pass Through” the sound is quiet. If I set this to “Auto” the Beam is much louder and my app still says it’s outputting Dolby Atmos. My question is am I getting a lesser version of Atmos by having Auto selected? also out of general curiosity why is the sound quieter with Pass Through selected? earc support is selected and Beam is plugged into HDMI port 2 on the C1

I have always liked to use my soundbars when watching something worth the special sounds, but like to use the tv speakers when watching the mundane everyday stuff. It kind of makes watching films etc feel more special that way, however since hooking up the beam to a hdmi arc, I cannot tell my Sony tv to use tv speakers only because when I do it automatically goes back to the beam even when I turn off the auto switch features etc. Does anybody see a way around this? I can only assume that I may have to use optical, but if I get an Atmos tv soon then that would not allow Atmos would it? 

We bought a new Samsung QN75Q8BA 2021 with eArc and no matter what content we try playing, we cannot get Atmos to display as the audio type on the Sonos app.  I also notice the pass through option under the tv settings is typically grayed out.  All other átmos options are enabled in the tv settings.  what am I doing wrong ?  it took a while to realize thatA. YouTube doesn’t steam in Atmos which renders all the Dolby atmos tests on there useless. All while folks in the comments are clueless of the fact. B. Netflix only streams Atmos with Premium subscription.  I am streaming my content from Amazon Prime and Disney + via native tv app.   if there is a better way to sample atmos like a website where you can specially test the upward firing speakers, please do let me know.  

Hey All,I own a Vizio V655-G9. I started setting up my Sonos Arc to be connected to my TV, everything was going well, and then the Sonos app gave me the error “CEC not connected”.  Steps I’ve taken: Checked to make sure CEC is working and my tv is recognizing a device (it is) Unplugged all other HDMI devices that were plugged into my TV Swapped out the HDMI cable that came with my Sonos Arc with another cable I had laying around. Factory reset my TV Unplugged, and plugged my Sonos arc back in. Reset my Sonos appThe issue seems to be with Sonos and the App. Any ideas on how to resolve the issue? Thanks in advance 

I have just purchased the Beam Gen 2. It will be a stand alone with no surrounds. I don’t have Atmos capability as yet, but I would like to know if I am better using Dolby Digital Plus, or Stereo pcm? I ask this because I am not sure if the speaker would lose some of the audio that Dolby Digital plus sends with it being a 5.1 standard, and the speaker only having 3 channels? Left, Centre and right? 

Hi.I was told by a retailer that if I mix a One Gen 1 and One Gen 2, surround sound from Beam Gen 2 wouldn't work correctly, and they would output the same sound. Is this correct, as I have read it works fine? Thanks

Why does my Arc always start muted on my TV and not remember the last volume setting

Hi, I have a Sonos Arc the for some reason is not playing Atmos. I have a Nvidia shield pro connected to a HD fury Arcana and that is connected to the arc and to the TV. I have a pro account on Netflix but in the sonos app it shows Dolby Digital Plus 5.1 and in Netflix the Atmos logo appear. What I'm doing wrong? 

Hello, finally dived into the Sonos ecosystem and just bought the Sonos Arc SL after much deliberation and was pumped to finally set it up but ahhhhh can't seem to get any content to play with Atmos. I've spent the last 2 hours reading various threads here but still can't reach a resolution, so am hoping to get some direct help 🙂 I have an Apple TV 4k and a 2018 Samsung UN75NU8000 TV without eARC.  I understand this relegates me to Dolby Digital + Atmos, but I don't ever see Atmos in the Sonos app even with confirmed Atmos content - only shows "Dolby Digital 5.1."  Or does DD+ Atmos show as such?  Pretty sure I read somewhere that it should still show Atmos.  I have Netflix Premium with 4k, HBO Max, and Amazon Prime and have tested them all.  I also tried them via the native apps on the Samsung TV.  For example, I tried Matrix Resurrections (showing Atmos logo) on both and it only shows Dolby Digital 5.1 in the Sonos App.  Any suggestions as to what I'm doing wrong?  I heard about the

Just got a new Sonos Beam 2 Gen and I’m disappointed, first for the known issue with Alexa and other Sonos products grouping, but especially because Dolby Atmos doesn’t work.I did some tests with my Samsung Smart TV model QE65Q70TAT connected via HDMI eARC port, using Netflix Premium account with movies like 6 Underground (Dolby Atmos) with the following expert setting on TV: HDMI-eARC Mode ONDigital Output Audio Format AUTODolby Atmos Compatibiity ONOn this way, I only got Dolby Plus 5.1. looking on S2 app. What I have to do fix this problem?Thanks in advance

AfternoonThrowing this out there to see whether any one can assist before ditching my Shield - which I don’t want to do. Config: NVidia Shield 2019 Pro → LG OLED 65B8 → Sonos Arc. This previously was the same setup with a Playbar, using Optical.Playback from the Shield on Plex/Neflix/Prime etc suffers intermittent audio drops of milisecs. No pattern, could be once per 10 mins, or once per 30 mins, or five in one min. I have reached out to all three manufacturers who all point the blame at one of the others. I have changed out HDMI cables etc to no avail. I have also tested with another Shield with the same annoying issues. This does not happen with Fire devices or Roku.I want to use the Shield as I have some content with Atmos TrueHD so ideally want to stick with it. I will need to replace the TV with an eARC capable unit, or purchase an HDfury Arcana to faciliate that, but don’t want to until I can be sure that it is not the Shield that is causing the issue. Regardless, other than the

My 2021 LG TV is connected to my Arc via eArc (also have two Sonos 1 Surrounds and a Gen 3 Sub) which is giving me amazing sound including Atmos and it does passthrough of Atmos from any devices connected to it.Because of the configuration of the room, the TV and Arc are at some distance from the rest of the AV equipment and there is currently only a single lengthy HDMI cable between the TV and the area where that equipment is stored.To avoid unplugging the HDMI cable and swapping it between a Cable Box/Apple TV and a UHD DVD player my options are:upgrade my AV Receiver to one that does Atmos passthrough and thereby keep the single HDMI cable (connecting the boxes to the Receiver); OR chase additional HDMI cables so that each box can connect directly to an HDMI input on the TV.Does anyone know whether “double passthrough” of Atmos dilutes quality? In other words, if I connect my boxes to a new Receiver which then connects to the TV which then connects to the Arc, will that be less qual

Dear Community, I need an advice on my future surround setup. I have Sonos Arc and want to add a pair of rear speakers connected to Sonos Amp. I’m in doubts what would be the best option and location for the rear speakers in my room. I’m considering Sonos In-ceiling, vs. Sonos in-wall pair of speakers vs. a pair of SONOS ONE on stands. Please suggest what would be the best option in my setup.Option #1. Sonos In-ceiling connected to an AMP. Option #2. Sonos In-wall connected to an AMP. Option #3. A pair of Sonos One:s ?The other alternative is just add a pair of Sonos one on stands close to the sofa.I’m leaning towards 3rd option as it’s the easiest and cheapest one, but not sure about quality of the surround. Thanks in advance for your thoughts on this! /Pavlo 

Dear community,I would like to bring up a topic previously discussed, but since DTS support has been added to the Beam.It has been discussed here, when DTS wasn´t supported yet. sound from sony blu-ray ubp-x800m2 | Sonos Community I am trying with no success to get sound from the sony blu-ray player ubp-x800m2 directly to the Beam via the second dedicated HDMI audio out on the player. Reason being that when I use the ARC function of my TV (the older Panasonic 50VT50e from 2012 or so), everything it outputs via ARC is downsampled to stereo. Now I have read that the Beam requires an ARC signal, which seems to defy the whole point of a dedicated HDMI audio out on the player. Is it correct to assume that this direct connection between the player and the Beam fails because some part of the ARC protocol is not met?Would it be the same if I buy a Sonos Arc? Thank you for your help :-) Edit: I just found the option in the app to continue without ARC and use the optical adapter to HDMI option.

I currently have a Sonos Beam (Gen 2). I have also ordered a Sonos Amp so that I can connect my turntable to the Sonos system. My hope was that I could connect a 3rd party subwoofer to the Sonos Amp and integrate it into the Sonos system for music AND the home theatre system (just the Beam).Some sleuthing has revealed that my idea might not work. See this LINK (Sonos Q&A).Can anyone here chime in to advise whether this works or not? Simply put, I want my setup to be: TV connected to Beam via eARC Amp connected to Turntable, bookshelf speakers (which flank the Beam) and 3rd Party SVS SB-1000 Subwoofer - Subwoofer to work with both the music and the TV (Beam) Three Sonos Ones spread throughout the house for music (and listening to the turntable) If this doesn't work, I'm probably going to cancel my order for the Amp and order a Connect instead because my bookshelf speakers are powered.Thanks in advance.

Hi,I'm wondering if anyone has solved the issue of playing DTS-X 4k blu ray discs on Xbox Series X with a Sonos Arc plugged in e-arc to an LG C9 oled tv?I tried to watch Tenet tonight and the menus played sound but the film didn’t have anything. I checked the discs audio setting and there is only English or English audio description (which did play sound). I’ve tried changing my Xbox sound settings but nothing was working.  My TV sound settings are set to auto and it still doesn’t work as originally it was set to pass through. Any advice would be greatly appreciated.