Home theater

Gday all from Australia I recently purchased an Arc Ultra (placed under the TV - just not pictured) which has been great. Looking at adding either sub mini/4 along two era 100s?Looking for advice and placement on the basis that the space is living/dining/kitchen. (7m x 6m) Where would you place the tears?Also looking to place some speakers outside in the covered alfresco area. Any advice here is appreciated. 

My home interiors are in progress and my day room, family lounge, dining are all interconnected open spaces.I have attached my Living Room Plan. (ALl measurements rae in milimeters)I dont have too much budget left but want to install SOnos Arc Ultra as of now. Kindly note I have never used any soundbar evr or any other speakers for TV, ever in my life.Will Arc Ultra be sufficient as per attached plan.All inputs will be welcome.Thanks in advance. 

Hola Tengo 3 días que no funciona sonos, mi proveedor de internet es Totalplay Totalplay dice que son las bocinas, sonos dice que es Totalplay Sonos dice que es porque no hay una IP fija Totalplay me dice que no son fijas la IP y siempre cambian Alguien más ha tenido este problema?Cómo lo resolvieron?

I’ve just set up my HT with an Arc, Sub 4 and 2x Era 300’s. It setup as a surround sound system.  I also have two ceiling speakers in the room running off a Sonos amp. Do I create a group with the surround system and the ceiling speakers or is there a better way to do it to ensure I still get the full surround sound effect?Do I do another TruePlay setting if I add the ceiling speakers? Thanks

I am unable to get Dolby Atmos playing via by Beam 2 and LG OLED B4.  I have tried with “The tomorrow war” and other movies suggested to ensure Atmos is available but I just have “Dolby Digital Plus 5.1” on my Sonos app. beam 2 HDMI is connected to eARC. “Sound out” = HMDI(ARC) device “DTV audio setting” = Dolby digital plus (I have also tried auto)”digital sound output” = pass through”eARC support” is toggled to on ”select HDMI input audio” is greyed outIf anyone has any suggestions please do share! Moderator edit: Changed Beam to Beam 2 for clarity

This topic was closed without resolution but I have a comment which may help others as I got mine to work.

Hello, I have the sub ultra arc, the Sub4 and two era 300. They are set as a surround system under home theater. I have a surround system when. Watching my cable. Channel on TV everything works perfect. When I am on youtube, Netflix or other app only the ultra Arc sub works and the Sub 4. The two eras 300 silent remain silent. I called the the tech support but they could not fiz the issues. While I have a different set up upstairs the arc and the five and sub3 work perfectly even when watching youtube, Amazon etc. Who can help me seolve this issue? It is very frustrated especially when the tech cannot fix it 

Not sure this exists but would really like to see it.Just be able to suspend, not disconnect or unpair, Era 300s and Sub from home theater setup. Mainly due at night when playing a game, it be nice to only have lower volume sound come from just the Arc Ultra.

I find it is impossible in practice to use the Beam (Gen 1) connected to my recently purchased LG OLED TV through the ARC socket.If I want to switch to Bluetooth headphones, the connection lasts for a few seconds before the Beam snatches it back. If, on the other hand, I connect my DVD player via HDMI, the TV tells me that I cannot use the ARC connection. The answer has been to use the optical out connection and everything seems to work perfectly. I can leave them all connected and they function when required. However, I obviously lose some functionality although I have been able to make the volume controllable by the LG remote. Do other people have the same experience? Who do I “blame” for this? Is it something about the Beam or is it that LG have not developed an ARC that functions with all possible connected equipment? 

I'm using a Sonos Beam Gen 2 + Era 100 rear speaker. The placement of my speakers varies greatly during the day and night time. Because I move my speakers to the bed at night. But as you know, Trueplay is too loud. So I was always very psychologically uncomfortable at night because I think I'm hurting the person next door to me. So I've been exploring if there's a way to save Trueplay's multiple profiles and found it's not possible. But instead I found a great alternative!If you have another smartphone, before starting Trueplay, you can set the start volume of Trueplay through another smartphone!Trueplay sets the default volume value to 50 in the immediate message warning you that you will start the test tone. You can change this default volume as much as you want. Increase or lower it. So if you have to play Trueplay when the surroundings are noisy, you can raise this, and if you have to play Trueplay when you have to be quiet

I have the Samsung theframe tv and I used to see the volume control number where I am at. When I added Sonus arc to the system I no longer see the volume number and now I just have to rely on the sound I hear to control the volume. How do set it up so that I will see the volume control number again.

I ran Advanced Tuning on my Sonos Beam Gen 2 + Sonos Era 100 setup today. It changes the EQ quite dramatically. It is a very noticeable change and the sound becomes more balanced and better.The problem is that there is no change in the volume of the side firing speakers at all. When playing 7.1.4 Dolby Atmos test tones, the side channel is simulated through the sound output from the side firing of the soundbar and rear speakers, but the sound output from the side firing speakers is so small that it actually feels like 5.1.4.In order to feel like 7.1.4, the volume balance of the side firing speakers and the rear speakers should be adjusted by TruePlay, but the current TruePlay technology does NOT change the volume of the side firing speakers.Ideally, TruePlay would measure the distance between the soundbar and the rear speakers, and the farther away they are, the stronger the output of the side firing speakers should be,

I am trying to use a Sonos Ray soundbar as the sound device on my personal computer. I have used both an internet cable to the computer as well as an optical cable. The Ray is shown as the main sound device & I can see the sound is playing but I cannot hear it. They are all on the same router.Whilst the Sonos Ray is recognised by my computer, my Sonos App on my mobile phone cannot find it.Can anyone give advice/help please?

With recent news of the "Pinewood" Streaming Box being scrapped, I have been considering what functionality of that product I was looking forward to.  The video streaming services were almost irrelevant for me. What I was looking forward to was the box providing a gateway to wireless connectivity to Sonos Speakers for TV Audio, with HDMI Switch.  My request is that Sonos focus on that. Forget the video streaming services. And focus on a hub that connects to TV via hdmi and provides functionality to wireless connect to Sonos Speakers, with multiple HMDI connections to run Games Console, 4K Blu- Ray etc through the audio.   In my mind it seems like something so simple that would open a new world for Sonons Home Theatre.  Please Sonos, I would love a Sonos TV Hub. 

I actually posted a post about this before. And from a conversation I had with Sonos support they say this is normal. Um... I thought this was a bug but they said this is normal.Of course, this can be considered normal in terms of marketing strategies. This is because it will encourage people to purchase separate subs. If LFE from surround sound and overhead channels is managed through a woofer built into the soundbar, it is good for consumers but not for sellers because it creates tremendous progress in the Bass experience.When Sonos Beam Gen 2 is used alone, the LFE signals generated from the surround and overhead channels are not processed by the woofer embedded in the beam. Only the LFE generated from the L,C,R channels is processed by the woofer emb

Hi recently purchased the above, although the sound through the HDMI is very good and full, I have found the quality of sound is lacking when playing music through the Sonos app.In order or get a decent amount of sound, the vol needs to be at around 80 (my play 5 second gen) would not need this amount of vol.The sound is also very thin sounding with little midstageI have  spoken to tech support online, who are unable to find any issues, just tell me to fiddle about with the EQ and suggest I telephone their support.Anyone else come across this issue and if so what was the resolution?  thanks 

Hi everyone,I have a setting problem of Arc and Port.  My Port is now connecting to my Hi Fi system for streaming music which works fine.  The problem is I cannot add Arc into the same Sonos app.  The App can’t find a new component while I try to adding into the existing system. The Arc is mainly for TV watching.  Anyone can advise if it is possible to put both devices into the app so that I can control through the app.  Many Thanks.

I have an Apple TV 4k, a Vizio M55 and a Sonos Playbar. The TV is connected to the Playbar via optical cable. Apple TV is connected to the Vizio via HDMI. I used to be able to control the volume via my Apple TV of the Playbar. Now it doesn’t work and I feel lost. I had to reconnect the Sonos as a new system as ai changed the wifi. the app says apple tv remote should not be used during set up of the playbar.

I am an electrician. I have a customer that would like to set up a 30 x 16' room as both his ultimate TV theatre and music listening room. The walls are drywalled so moving speaker wire around is not an option but could be used around the TV (if needed). I have been asked to add receptacles around the room where speakers are needed at the speaker height. Can you suggest the best setup and heights for speakers in this situation. I've suggested the Arc mounted under the TV, a Sub 4 on floor under the TV and two Era 300 for rear. He is suggesting we also need two front L and R speakers as well. Any help with a proven setup would be appreciated.

Hello All, I’d like to connect a DJ’s consol to my Sonos Arc.From consol I only have a chinch cables, how can I connect it?

My set home theater set up was working fine with Sonos arc, two back speakers and the mini sub, working with my ps4.I connected my ps4 to internet (I don't know if it's related) and on the same day, the crackling noise started.I can see that many people have had that problem, going back 6 years ago!!Are you guys going to fix this?We've all paid good money to have good sound. And we don't.And I don't want to go through all the nonsense of "doing this, unplugging that, trying this or reset that…" I have set it up well, it was working, and now it's not.Make it work or give me a refund thanks. 

I have Sonos Beam (Gen 2) and two Sonos Era 300s as surrounds. I know that front-firing speakers are disabled when Era 300s are used as surrounds. However, in my case, only the outwards facing side speakers are playing. There is no sound coming from the inwards facing side speakers. I tried to remove and add surrounds in the app multiple times and it made no difference.When tried Dolby Atmos sound test (available in Dolby Atmos from Apple Music or Tidal), both left and right surround and left and right surround channels were played played by the same side-firing speakers of Era 300s.Do you have it the same?--Sorry, I meant both left and right surround and left and right REAR surround channels were played by the same side-firing speakers of Era 300s. Moderator Edit: Combined thread and reply.

Hi everyone,I recently bought a Sonos Arc Ultra and noticed a small depression in the top center of the speaker grille, approximately where the led is located. It’s not visible in photos and can only be felt when I run my finger across it. Is this part of the design, or could it be a defect? I haven’t noticed any issues with sound quality, but I just want to be sure. Has anyone else experienced something similar? Thanks in advance! 

I upgraded my Arc to an Arc Ultra over the weekend and I have a couple thoughts on how this process could possibly be improved. 1 - Allow quick setup for soundbar replacement  - I would guess that it’s fairly common for a consumer to upgrade their soundbar while keeping the same sub and surround speakers.  In this scenario, it would much appreciated if you could simply run a copy wizard to bring over all the setting from the previous theatre room (room name, TV setup, voice assistant, etc) as well as automatically recreate the dedicated connection to sub(s)  and surround speakers.  Since the room audio dynamics isn’t changing either, bring over the trueplay settings too.  That’s assuming that trueplay, doesn’t depend on speakers involved but on room acoustics alone (or the room accoustics aspect could be saved separately so that you don’t have to wave your phone around again, the calculations are just redone).To clarify, I have no idea how often