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Mgd12372
Contributor I
July 18, 2025

Sonos Arc Skipping Audio - 1 Solution

My Sonos audio was skipping every few seconds so I reviewed all the blogs and tried to solve without success.  I went into the Samsung TV expert settings and solved the audio skipping by shutting off HDMI eArc Mode (see pic below).  

 

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2 replies

Sotiris C.
Sotiris C.
Sonos Staff
July 21, 2025

Hello ​@Mgd12372, welcome to the Sonos Community!

I am sorry to hear you were experiencing audio interruptions with your Sonos Arc, but I’m glad you’ve resolved it by disabling the HDMI e-Arc from your TV settings.

What type of content were you watching/listening to when the audio skipping happened?

If it occurs again, please Submit Diagnostics within 10 minutes and contact our Support Team for live troubleshooting.

Thanks for sharing!

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    Mgd12372Author
    Contributor I
    July 21, 2025

    The audio skipped when watching any streaming content, YouTube, Firestick, etc .  I'm just glad I figured it out and have my Sonos system performing amazing again.  

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