Home theater

Hi, I have purchased at SONOS ARC to compliment my LG OLED55CX to make the most of its Dolby Atmos ability. Unfortunately the ARC will obscure the bottom (2” approx) of the TV screen. I am after recommendations for a desktop stand (VESA 300 x 200) I can purchase to overcome this problem. Hopefully someone in the community can help. Thanks in advance.

Can Sonos please consider introducing an option to switch off CEC? I prefer to control the volume via simple IR (infrared) rather then using CEC which does not alway work well between different brands. E.g. using the mute button sometimes result in showing the mute logo on the tv screen even when mute is off and sound is playing.   

I've recently purchased a SONOS Beam and I'd like to add a couple of SONOS Ones to the mix for surround sound for watching movies and playing games etc. I'd ideally like to place the speakers in the top corners of my room (see circles marked in pic)  Anyone have any thoughts?  I obviously want a good sound but I'm unsure as to whether placing the speakers here will have any negative impact.  Audiophiles assemble!  

I already have a Sonos surround/home theater system built on a Playbase, sub, and two One rear speakers. I got this set-up to replace a failing Bose wireless 5.1 surround system, not realizing it was dependent on an optical sound input, with no HDMI input option, and have never been fully satisfied with it. So I was excited to learn about the ARC (and discover what the HDMI (ARC) input on my Samsung TV is for). I ordered a white ARC soundbar from Amazon on June 20. Amazon showed the release date as July 6 and promised delivery by July 8. Looking forward to it, I upgraded to the Sonos 2 app and read all the set-up info online to minimize headaches on arrival. July 6 came and went with no shipment notification from Amazon. Ditto for July 7. Today I received a notification that shipment would be delayed until sometime between July 30 and Aug. 19. I’m patient. I can wait. But I’m disappointed, and wondering what’s the holdup. Is Sonos so flooded for orders for the ARC soundbar that they ca

The volume on my remote is no longer working.  It was working and has just stopped.  I have tried 2 different articles to replace the remote and reprogram my shaw remote to relearn but neither have resolved my problem.  This is challenging for anyone to watch tv that doesnt have the sonos app available to them.

  So my Sonos Arc just arrived and the sound is very impressive so far coming from a dedicated 5.1 HT setup. I went to test my PS4 and enable DD 5.1 from the PS4's sound settings via HDMI and now there seems to be a significant delay from the on screen actions and the sound coming out. There is no delay when selecting PCM which is 2.0, but I purchased this system to have surround sound... especially in games. Internal apps, Nvidia Shield, etc work fine with DD+. PS4 is connected to a LG C7 which is then connected to the ARC via ARC. Coming from a deciated 5.1 setup with a dedicated AMP, there were no issues or delays with this same setup. Looks like this a known Sonos issue back to 2017?, really?, and still doesnt seem to be any solution?. The ARC doesnt even have an optical port so cant even carry a second audio signal from the PS4's optical port which seems what most people have resulted to. Does anyone know of a fix?, otherwise might have to put the Arc/ Play Ones back and in

I have an ARC and have an existing B&W subwoofer and want to move to a 5.1 setup.  I’m also planning to buy a couple of One SL’s as surrounds but wondering if I can buy an Sonos Amp and use that as the .1 (with my B&W sub).  I’d rather not have to buy a Sonus sub

Hello, I have recently set up my LG OLED CX with Sonos Arc. I followed the below and getting Dolby Atmos showing on the Sonos app but still I don’t think it’s Atmos I am hearing. Any help would greatly appreciated.    4K eARC HDMI connected to eARC port from tv to Sonos. tv internal sound turned off Digital audio output - pass-through  DTV audio setting - Auto eARC turned on I am using it in a small room and did the initial setup for true play. With or without this setting Atmos is not fathomable.    please suggest.    cheers

We just had our first SONOS ARC delivered and have started putting it through “real” use.  Unfortunately we cannot even get out of the starting gate.   The connectivity limitations make it near impossible to use any differently than our 2 aging SONOS PLAYBARs.   We have tested using several different devices including 4 smart TVs (Sony and LG with eARC and ARC), Blueray player, Broadband TV set-top box, Media PC and Apple TV.  Some of these were just to ‘see if it works’ and not used normally. Here’s the catch - the extremely limited audio formats make the SONOS ARC impossible to use via an ARC or eARC.

I like the look of the new Arc. Sonos seems to be catching up but they always seem to be a step behind. There doesn't seem to be a HDMI in for a Dolby Atmos device, like the Apple TV. I take it that means a lot of people will need to also buy a new TV, adding to the cost. Am I correct in thinking that my not that old Sony TV will not pass through Dolby Atmos over HDMI from my Apple TV as the TV is not Dolby Atmos even though the Apple TV is? I'm thinking a newer TV is also required with a newer HDMI port?

Hello, I am new to the Sonos family and decided to jump in by purchasing the Arc and Sub (Gen 3). The system sounds amazing when it works. Unfortunately, I cannot keep the Sub connected and working. The only solution that I have found is to remove the Sub and then add it back to the system.  It will work for a few hours and then the Sub will disappear. If I use the “find missing product” feature - it will find the Sub but the Sub will not function as it should - the light turns white as if everything is fine...the Arc takes the bass out of it’s mix but the Sub never functions properly. I have repeated the process of deleting the Sub and adding it back multiple times. I really want to like this system but getting it to work is incredibly frustrating. My system is completely wireless. I have tried changing the 2.4 channel coming from the router; I have power cycled everything. The sub is about 2 feet from the Arc if that makes a difference. I don’t know what else to do. I have tried s

I just recently purchased a SHIELD TV Pro. I've had my ARC since launch and everything has worked fine on all other sources (ATV 4K, Internal TV apps). I have my ARC connected via eARC to my LG GX. I'm not getting any system sounds, but I am getting sounds from Kodi. Other apps such as YouTube do not have any sound at all. I haven't messed with the audio settings on my SHIELD, but I don't see anything that would be symptomatic of causing only Kodi to initiate sound and not the other apps.  My only thought is that the LG GX recently updated to support LPCM through eARC and I know there are compatibility issues between the ARC and the eARC capable LG OLEDs. Any help would be appreciated!

Hi just replaced my living room playbase with the arc. I haven't had any problems previously but now anytime I'm watching TV the audio starts dropping out with a short static sound. Seems to be coming from the arc and rears. This happens while watching Netflix, prime, Vudu, and Plex. But does not happen if streaming tidal or yt music.    I have a Samsung q75 2018  Arc / gen 2 sub / 2 ones.  I use 2019 Nvidia shield to watch everything.  Shield to HDMI 1 on TV. Arc to hdmi4 arc port on TV.    I've looked at the network matrix and it's all green. But I don't know much else about that.    I have unifi network, I only have 1 Sonos hardwired.    Please help! Diag 778910189   I've rebooted my network and all Sonos a few times. Re-tuned a few times. Swapped cables. Made sure all firmware is up to date. 

per the image below, i am creating a niche to recess mount my 77” tv - the bottom of the niche will be at 25” from the floor - given the recommendation to place the Arc 4” below the bottom of the tv, am i ok to mount the Arc at ~21” from the floor or is that too low? thank you in advance for your input...    

I have a Sony XBR-65X930D purchased around January 2017.  I recently upgraded to the Arc soundbar.   If I have an Apple TV 4K can I pass through Dolby Digital Plus via the HDMI Arc?  As I understand it, it is possible.  However, Atmos lossless is not possible because the tv is not supported and there is no eArc.   I ask because I was running some tests and audio seems to only be coming out as Dolby Digital 5.1.  I was watching Space Force via Netflix and I would think it would be in Dolby Digital Plus.  Are there any changes I need to make on the Apple TV and/or TV?     

I have an Arc+Two Sonos SLs. My router is an ASUS RT-AC88U. I continue to receive errors connecting the devices in a surround sound setup.All firmware is up to date on router and Sonos devices. App is up to date. My connection quality is strong on all devices (40dbm) and I have played around with different frequencies and channels to reduce interference. Internet speeds are fine. I live in an apartment and aside from the 15 devices I have connected I have 10 available WiFi networks in range. So despite my efforts on picking an channel that is not congested, it still probably is. I ordered a boost but don’t feel like I should need it. Any suggestions?      

hey guys,   I’m not getting atmos on my new Sonos Arc.    My setup is as follows:  -TV Samsung UN65KS8000 -Sonos Arc connected via the TV’s Arc Port -2017 Nvidia Shield connected via HDMI (from what I read it’s compatible via audio passthrough)  -streaming: netflx, disney+, prime   All apps have been updated. Any suggestions to get atmos working? 

The only issue noted with my Arc installation relates eARC settings. The LG C9 display has eARC capabilities. If "passthrough” is set to “on” and eARC is also "on” then the audio signal from the xfinity cable box persists on the Arc even after turning off the LG display. Since I don't have a need for eARC in my system, I can turn it off without a problem, but it feels like a bug. The Arc replaced a Beam in my system, and the Beam didn't have this problem.

I have a sonos Arc plus Sub, but i wish to know how is the experience with the surrounds, but im afraid i will left the feeling of the sound coming from left and right from the Arc soundbar, im very happy with the soundstage Arc produces, but i have not clear how the sound will be redirected to ssurrounds, they left Arc without the ambient feeling?.   any experiences?   thank you!

My main source is Apple TV 4K and I can't get any ATMOS for it to my 55 inch Sony X930E. Bummer since thats my main source for all content. Using the built in TV apps, which I normally never use, I can get ATMOS from Amazon Prime and Vudu Jack Ryan sounds great in ATMOS with ARC, Sonos sub, and One SL rears. My understanding is the Fire TV has more apps that do ATMOS with the ARC like Netflix, Disney Plus, and Amazon Prime. I don't really want to use Fire TV though. Even though my TV is only a few years old I am thinking about getting a new one that does eARC. Newer ones also do Airplay 2, Siri, and iTunes which I also want to maybe it's worth it to upgrade the TV. Anyone know what format Amazon Prime uses for ATMOS? Apparently my TV can't deal with iTunes ATMOS which uses MAT and would been to be converted by the TV to do DD+ to play on the ARC. iTunes movies have great quality all the way around with a lot of ATMOS titles so I'd really prefer to use that or iTunes built into a TV. 

I just feel as if my Gen 2 sub is severely lacking.  Added it to Arc yesterday and do not have the recalibrate option that from what I can tell is common with Mac or iPhone.  I do not have android device...

I have the Arc & Sub but only get Dolby 5.1 because my 2014 Vizio p702ui-b3 only has ARC with no passthrough and am very happy with the sound anyway so decided to add One surrounds. I have Just enough room behind my couch for the Ones, but no room further behind the couch and was worried that putting the them immediately behind my couch would be too close and not worth it. When I got them I set them on the floor immediately behind my couch facing up unobstructed (since I had no stands yet), ran trueplay and they sounded great and immensely added to the soundstage. I find the Ones a worthy addition to the Arc & Sub notwithstanding my surround placement limitations. Since I decided they were keepers I sprung for Sanus stands and put the Ones in the same position behind my couch on the stands and ran trueplay again. I found that the sound was much more localized on the stands immediately behind my couch so I then spread them about 3 feet away from each end of the couch angled tow

Dolby Atmos’ full effect requires height as well as width and depth.  How tight is the sweet spot where you get to hear some reflected height audio from the Arc Soundbar.    The answers will depend upon room dimensions so answers will necessarily need to be predicated with details of room ( in particular room height ) dimensions.    Does reflected sound really work to paint a full 3D soundscape?

Hello anyone.My TV doesn´t have ears, I am going to change the next year but at this moment only have HDMI 1.4 ARC.Is possible to use Apple TV 4K with an HDMI 2.1 splitter and connect one HDMI to the tv and the other to the Sonos arc and have Atmos.

I have a setup called “Cinema” which consists of an Arc, Sub and 2x Play 1s. My Logitech Harmony picks this up on the network as a device, and it’s able to control the volume on it when I go into this device. However when I create an Activity (and include “Cinema” as one of the devices, along with the projector and, say, my Apple TV) I’m unable to adjust the volume in this Activity. My Arc is connected via Optical due to lack of ARC on my projector, so that’s not an option for control. I mainly use the Harmony iPhone app to control. On this, the volume buttons are greyed out. On the Harmony Remote, you’re able to specify what you want the hard volume buttons to do, and on this I can successfully map them to Sonos “Cinema” and get the desired effect. Any tips on how to fix the iPhone App issue? It might be relevant to know that I’m on Mac OSX Catalina, and the Harmony software is incompatible with this (!). I have no other computers to install the desktop software on, so I’m stuck