Home theater

Hi,Today a new update was sent over to my Sonos arc bar, there is no information on what this update did to the bar.Can anyone please explain if anything has been improved in this update? Thanks 

Two of my Sonos One speakers are functioning as the two rear speakers in the home cinema setting. Now I am looking for a 100% wired setup (no wireless communication at all). However, although I have checked the option “no wifi” in the app for both the Arc and the surround speakers, and I have an ethernet connection for all speakers in place, there is still a wireless connection between the arc and the surround speakers. If I disconnect the ethernet cables from the rear speakers, their is still surround sound coming out of the speakers. I guess it is through SonosNet.Is it possible to remove SonosNet and create a 100% wired setting between Arc and Surround speakers?Thanks a lotPeter-Netherlands-

Hi all,I have a 55” TCL television.In my Living Room, I have a Sonos Soundbar, a Sub, and 2x Play 1’s for left/right surround.I am feeding the Soundbar with a TOSlink cable.The issue is, I cannot control the volume of the system with the TCL remote. (It only does the TV’s speakers)I can use the Sonos app on my phone but want to have a solution for any family member who is watching TV, to control volume easily.Can someone recommend a remote that I could purchase?Thanks in advance.-GC

I recently got my Sonos Arc and Sub. But my Samsung UE50J6240 isn’t always sending threw the audio to the Arc. I have the Sonos Arc connected on the HDMI ARC port. And I got it working when I installed the Sonos ARC. But when I turn the the TV off and on again then it will not connect to the Arc. I have to psychically shut down the tv (disconnect the power plug from the socket). When I turn the tv on again then it will connect to the Sonos Arc and send threw the audio.Is there something I can do? I want the TV to send the sound threw HDMI ARC when I turn it on and the put the Sonos Arc on the TV source.I tried changing the sound output on the TV to receiver when it’s not sending. Then it will try to connect to the receiver (ARC) but eventually it won’t send any audio. I tried searching on the tv for HDMI-CEC /Anynet+ devices. But no result.Thanks in advance!

Hello all.I’m coming right now into Sonos sound world. I’ld like starting with Sonos Beam, although I’ld like to read a real technical features chart.Is there a way where to read frequencies range, impedance, etc?Thank you so much.

I have a Sony X9500H and a Sonos Arc. I want to buy a 4K disk player - what’s my best option for Dolby Atmos compatibility and in general?The TV has an eArc input. Any suggestions would be super helpful as I don’t want to buy a dud and not get to enjoy the best sound I can.

Had the Sonos Arc working for a month without any issues using hdmi arc3 on a Sony tv.  Randomly today it dropped a the sound and no longer plays tv audio.  music services etc all work without any issues.  no tv Audi. app shows a fault in the hdmi setup.  connected multiple cables. Nothing. Rebooted nothing. 

I have the Sonos Arc, sub and play ones connected via eArc to my Samsung TV. When I first got it there was an audio/video delay so I changed the output setting on my tv (the only options are PCM, Passthrough and Auto). It was originally on auto when I was having the delay issues so my question is, what is the best option for my Sonos Arc? PCM or Passthrough? And if anybody could explain the difference to me (preferably in dumbed down terms) I would appreciate it. Will I get fully supported surround sound from both? I’m only using our Xfinity cable box. Thanks!

Hello, just read the news that two subs could be installed now, but why is it still not possible to add two fronts or rear height speakers?think that more people would love that!!

Hi All,I am eagerly awaiting the arrival of my Arc + Sub combo (I’ve got backorder blues for sure), but I would like to prepare for it by mounting my TV and getting the Arc wall mount and an Echogear in-wall cabling solution installed over the next couple of weekends.I’ll be mounting the TV and Arc above a 31” tall media cabinet, and I’d like to have the bottom of the Arc as close to flush with the top of the cabinet as possible.  I can’t seem to find any official information on clearance required by the Arc beyond the bottom of the wall mount.Images in this excellent post make it appear that the bottom of the Arc is pretty much flush with the bottom of the mount, but can someone confirm that?Thanks! 

I’ve only had my Sonos Arc and Sub(Gen3) for two days and I noticed something that I can’t explain.  Temporarily I have my old PS3 hooked up to play DVD and Blu-Rays and I noticed when I play a Blu-Ray and check the Sonos S2 app, under about system, it shows audio output as only PCM 2.0 but the sound is full and the sub is working so I think I’m getting 5.1 despite the readout on the app. I tried both bitstream and LPCM on the PS3 but the app still reads PCM 2.0.  Also, when I played an old DVD (Independence Day) I found that Bitstream produced a much better sound than LPCM and the Sonos app said Multichannel PCM 5.1.  Could someone please help me understand this, I expected Blu-Rays to show 5.1 as well.  Could it be the PS3 or a bug in the app?  Thank you for any light you can shed.

I have a BenQ HT3550 projector on the way and am unsure whether I can properly connect it to a Sonos system (One, sub, arc).  The BenQ site makes it read as thought it can (https://www.benq.com/en-us/knowledge-center/knowledge/how-to-connect-external-audio-to-your-benq-projector.html#S2).  Scenario 4 would seem to apply to me since my Sony UHD Blu ray player has 2 HDMI ports (Sony - UBP-X800M2 - ) with the sound being routed to the Sonos via bluray (am not using the projector for gaming or cable).  But I want to make sure the speaker config works as intended.Thanks!

Hi Sonos Folks, I am thinking about buying an arc soundbar and wondering how it will work with my current set up. Thus , i have a questions hoping i can get answered.Current set upplay5 gen1play1 gen1play1 gen2 x 2total of 4 speakers Question:If i buy an arc sound bar will i be able to connect all of my sonos together (wirelessly) so i can get surround sounds for movies? If #1 is not possible, what can i do to have surround sounds and connect all of my speakers w/the television?Thanks in advance folks.

On the website it says: Sonos products that connect to your TV using HDMI-ARC are compatible with both IR and RF remotes. Make sure your TV has CEC enabled and your Sonos home theater product is connected to the HDMI-ARC port on your TV.So, what I don’t understand is how does that allow my remote (an RF remote to a A/V receiver) to control the volume?  If I have the A/V receiver connected via a normal HDMI cable, and the Beam connected to the HDMI-ARC, when I adjust the volume on my A/V receiver, will the Beam adjust it’s volume?

Hi, I had the same issue 8 Sound interruptions and eArc (Auto) not working. I live in Austria so I have the European firmware. Do you you know if the issue is update ot fixed. Since 4 days my e-arc works with the SONOS Arc and the Samsung Frame 65 (2020). I just made a litte change on my setting. I always had the arc connected via WIFI, and the Frame via LAN cable. Because i had not enough outputs, i bought a switch and connected everything through the switch. So, SONOS Arc an Samsung Frame are connected on the switch via LAN cable. And now it works. eArc is enabled on AUTO and I have since 4 Days no sound interruptions. No idea why :) I don’t know why it works now, bit it does. Maybe someone has news.

Anyone else having an issue with Sonos App not recognizing the system when playing the new series x? I had to re-pair my sub and SL surround speakers twice in one day after playing Xbox Series x… system  and app works absolutely fine until I turn on the Xbox after that the app doesn’t recognize my surround set up...audio still plays but I lose all functionality with the app 

Hii want to set up my playbar with front and rear left and rightsi have play 1’s for the rear and play 3’s for the front.can I set this up do they are all on my master bedroom tab

We have a group in the family room. It has a Beam, Sub, and two One’s.    we also have a 19 month old son that loves to touch the top of the beam to pause the music… ALL THE TIME!!!     Using the S2 Sonos app, it appears that the only option is to turn off touch controls for ALL speakers in the group.    This is extremely annoying when using Alexa to play music and not being able to quickly adjust the volume.    Is there any logical reason why touch controls cannot be turned off for only one speaker?  There must be a way… right? Please? 

Short Version: Can anyone out there who has their movie collections ripped to a Plex server and using Apple TV 4K speak to the experience they’ve had with Arc (or Beam / Playbar if connected via HDMI ARC)? I’m concerned / curious about how this combination works with differing audio formats / codecs.  ****************************** Really Long Version: 99.9% of my viewing these days comes from an Apple TV 4K. Mostly via the usual streaming apps, but also in large part via my movie collection ripped, stored, and played via a local Plex server. While I keep a BD player hooked up to the TV, I honestly don’t remember the last time we used it (it’s there more as a backup / just in case). Current audio setup is an older Onkyo THX receiver and a 3.1 speaker setup (L/C/R/Sub) simply because I haven’t been able to figure out a decent way to run surrounds that my wife would be happy with in the 12 years we’ve lived in this house.  I’ve got a Sonos Arc on order and, if I can get Atmos out of

Would there be a benefit to having both the Arc and the Sub connected directly to ethernet (Cat 5e)? I also have surrounds, but they have no wall jacks near them for wired internet) Or is it faster to just connect the Arc and have it create SonosNet? Advice on how to make the fastest/most responsive surround set up are appreciated!

Lousy service and poor information. Bought an $800 sound bar for the TV. The directions say "download the Sonos app to connect it to the TV." But in the App Store there are a dozen Sonos apps. After an hour waiting for tech support to ask which one I use, I called the salesmen at MAGNOLIA (the operate out of Best Buy). They told me the wrong app, which I found out when I tried connecting to the TV. And the directions with the sound bar didn't match the app choices. While trying to connect, it told me this was the wrong app. It told me the right one, which I downloaded. But once I logged in, it took me to Terms and Conditions...and a dead end. No button to hit "accept." No access to connection process or controls. Only access to pages selling Sonos products. Called the store again, saying I needed help or I'd return the product. They texted "return it." I’m returning it. 

The update today gives us multichannel LPCM support for Sonos Arc. However, I can’t seem to get this working on my 2020 Samsung Q85T QLED. For example, if I put a DD 5.1 blu-ray in my PS4, I only get Stereo 2.0. No matter what settings I use. I was told to do “passthrough” on my TV and “dolby bitstream” on my PS4, this didn’t work (I also tried linear PCM setting on PS4 and auto on the TV). Similar with games. I get “Dolby Digital 5.1” but not this new multichannel LPCM… help??

Hello, I have a Sonos Beam connected to a Samsung Series 8 through optical. Recently we have found that anytime we are streaming something on our Firestick (ie Netflix, Disney+), the audio will stop intermittently for a second or two and then resume. This occurs every hour or two. I am not sure why this is occurring, as we have everything connected correctly that I am aware of and streaming with internet capability up to 1000 mbps.

Hello, I moved from Singapore to France and bring my Sonos setup (Beam + One + One SL) purchased there with me.I was able to setup the 2 One, but not the Beam. (I did a hard reset for all oh them)I already tried couple of time to reset and restart the process, but the Beam always failed at the « account registration », and finally tell me to contact the support…Any Idea ?

My television is currently 100 ft away from the Roku it uses.  There is a single HDMI cable run between them.  It’s really not possible to run another cable that distance.  Can I run an HDMI splitter from the Roku where one HDMI is the existing cable going to the TV and the other one runs to a Sonos AMP sitting right beside the Roku?  If so, are there any special considerations cable wise?