Installed Sonos Beam on mantle, in close proximity to Charter/Spectrum Cable Box.
Spectrum Remote became “sluggish to inoperable” immediately thereafter.
Turned off power to the Beam … Spectrum Remote worked fine.
Re-powered the Beam … Remote reverted back to “sluggish to inoperable” state.
Appreciate any guidance/insight/solutions …
What kind of remote? If it uses radio frequency (e.g. Bluetooth) instead of infra-red there’s a chance it could be fighting with the Beam’s own wireless.
Solved.
Charter/Spectrum advised their remote is not infra-red.
They gave me a new one, which when programmed from scratch worked fine.
Thanks
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