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Sonos Beam interferes with Charter/Spectrum Remote Control

  • December 17, 2020
  • 2 replies
  • 186 views

Installed Sonos Beam on mantle, in close proximity to Charter/Spectrum Cable Box.

Spectrum Remote became “sluggish to inoperable” immediately thereafter.

Turned off power to the Beam … Spectrum Remote worked fine.

Re-powered the Beam … Remote reverted back to “sluggish to inoperable” state.

Appreciate any guidance/insight/solutions …

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ratty
  • December 17, 2020

What kind of remote? If it uses radio frequency (e.g. Bluetooth) instead of infra-red there’s a chance it could be fighting with the Beam’s own wireless.


  • Contributor I
  • December 17, 2020

Solved.

Charter/Spectrum advised their remote is not infra-red.

They gave me a new one, which when programmed from scratch worked fine.

Thanks

 


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