Hello.
I bought New Sonos system
Sonos arc
Son of sub
Sonos so (2 pcs)
When I listen to music everything is fine
And surround in working...
But when I'm Watching TV
Not all the spacers is working...
Sonos sl is not working..
Way..?
Thank you
surround
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You need to send a Dolby Digital 5.1 signal to the Beam from the tv. The system doesn’t just make up some sounds for you.
Get a DD signal playing. Then, in the app, go to Settings, System, About my System. What does it say for Audio In for the Beam?
How are you controlling your Sonos system? I’m assuming - which may be stupid of me - that you’ve got the Sonos S2 controller application running on your phone? If not, how are you streaming music to it?
So the Arc is not receiving a DD 5.1 signal; only 2-channel. If you are sure the program you are watching is being transmitted in DD - many are only stereo/2-channel - the tv settings need to be changed. The Arc can only play what’s sent to it.
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