Home theater

So I am new to Sonos.  Have always used a Receiver - front, surround and rear speakers.  With the Pioneer Elite receiver - I could isolate and hear the test sounds of each individual speakers.  Now with the ARC soundbar - the front and center speakers are physically in the sound bar.  Is there a way to test the working ability of the individual front speakers and the center speaker? ThanksBHB 

Hey guys… this may just me being particular… but it seems since the latest upgrade that the center channel is a bit on the low volume side.  Seems I have had to turn down the surrounds and raise the volume to have it to really hear voices without being washed out.   I have the sub/ones/arc setup.   not a huge deal and maybe be just me… but just curious if anyone else may have noticed this.  Thanks

I setup surround sound several years ago with a Sonos Playbar and 2 x Sonos Play 1s and wanted to replace one Play 1 with the Sonos One to use with Airplay specifically but also Alexa if I wanted. Alas, upon purchase, I have found they are not compatible and I’m unable to do this. Somewhere in your documentation you should mention that it is not possible to pair speakers, particularly as I wasn’t even aware that the Play 1 and Sonos One were different beasts. A beast indeed.

I have single-sided deafness so don’t need the full surround sound experience.  I would however like to add one single Sonos One to my ARC+Sub Gen 3 setup.  The app doesn’t seem to only let you pair surrounds as a pair.  Any way to pair just one?

Apologies for posting a very basic question but could someone from Sonos please advise what my TV sound settings should be please in order to get the best out of the Sonos Arc.All updates done, Arc HDMI port  in use on the Sony AF9. I'm advised by Richer Sounds that eArc is enabled via updates.   Source is Sky Q 2TB box; AV setting on the Sky Box is Dolby+Sub connected as well. Thank you  

Sometimes like today I got up turned on the TV and tried to play something from my Apple TV which is connected to my Sony X800H tv.  The Sony via hdmi and ARC port are connected to my Beam.  Several times the app would not see the Beam.  Turned iPhone 8 off and on, powered off the tv, the Beam (not in order), using the Sony remote switched to Internal speakers, then to Audio system or external speakers. prior to this morning i had put the Apple tv to sleep, not off, and did not power off the tv.  in the middle of all this I wiggled the hdmi cable connection to the Beam.  Aftr all that I have audio on my Beam from the Apple Tv app through the Sony ARC port

Please can you confirm for the sonos arc what the following settings should be on for the Sony bravia oled TV with sonos arc and sub:Volume offsetDolby dynamic range (standard or compressed)HE-AAC Dynamic Range (standard or compressed)HE-AAC audio level, if choose compressed A/V Sync Auto/on/offEarc mode auto/offDigital audio help auto 1/auto2/pcmDolby digital plus output (dolby digital plus or dolby digital)Pass through mode Auto/off

I'm getting a Sonos Playbar and want to add rear speakers for surround sound but also want to have Alexa voice control. Instead of using two Sonos ones in the rear is it possible to do a Sonos one and a Sonos Play 1 as rears or does it have to be the same speaker in the back?   Thanks!

Mounted the new Sonos Arc yesterday … sound is amazing. That said, the Arc replaced a Sonos Playbar that fit nicely just under the 75 inch Samsung TV allowing optical and power cable to be pretty much hidden behind the TV itself. Now with the new set up I have a 4 inch gap between the TV and the new Arc with the two cables (power and HDMI) hanging down from the TV to the Arc. As users know the Arc has a specialized flush magnetic mount plate which is pretty slim … so I’ve looked online for solutions but not sure any would work work well with the Arc and be hidden and aesthetically acceptable. Can anyone suggest a workable wall plate or other solution to hide the cables running around 4-5 inches from the TV to the Arc? 

After some digging, I found that the Beam’s Audio In: under About My System was blank. The Beam is wired, Sub is wireless. I also have 2 One SLs that are working fine. The Beam plays just fine, but the sub doesn’t. I ran a diag as well, here it is.1183078865I currently have a mixture of ax and ac access points, so I’m toying with power levels to get everything evened out. I’ve tweaked power settings since taking that diag, so wifi noise may be present in the diag, but the sub is connected to wifi with an excellent signal.Thanks

The arc system loses audio if the channel is changed or paused or going between TV and netflix or any other service. Streaming music through the app does not elicit this issue. It seems that if the arc does not get active sound from the tv it goes into hibernate mode and is not activated when the sound comes back on. I have reset the system, unplugged, etc... I am working on a boost directly connected to my router. This is not a wifi connection issue, it is a tv tobarc input issue. The arc is connected by hdmi-arc input/output. Diagnostic# 700124150   Would appreciate any help.

Hello all,Going to buy a playbase (decent sale going on) over beam, but upon checking my TV’s I/O realized, it does not have optical out but only a digitial audio out. Can I use the HDMI optical cable supplied with the beam or the arc to out HDMI from TV and optical in to the Playbase will it work? or I need some HDMI splitter to optical out?Thanks for your help.Cheers. 

I have a Sonos surround set up in my living room (Beam, Sub (Gen 3) 2x One SL’s) Panasonic Viera TV.  Recently replaced a Bose Lifestyle system that had given up after 15 years of exceptional service.  The Sonos offers good surround sound but I can’t work out how to switch back to the TV’s own speakers?  Having cinema quality surround sound is great when you’re watching a Hollywood blockbuster but frankly, I don’t want cinema surround sound all the time.  If i’m watching breakfast TV, the news, a soap or cooking show the surround sound is actually quite distracting and frankly overkill,  I’d like to switch between the Sonos beam and the TV’s own inbuilt speakers for everyday ‘regular’ viewing.   Without having to unplug anything or switch off at the mains how do I toggle between the Sonos and the TV’s own speakers for everyday viewing?

Or does it only affect speaking voices? If so, I don't suppose there are downsides to leaving it on all the time? 

What are the best settings for a sonos arc and sub combination.  We are finding that the voices are faint and the music/action noises are overwhelming.  I have tried the speach enhancement but that makes the whole thing sound a bit 'tinnie'  Before this we had a pretty basic panasonic soundbase and to be honest that worked better.I must be missing something.  This was an expensive outlay for me and my wife just wants to send it all back.

1st post so apologies if this has been answered. I have a Samsung TV that had no Arc on the rear. I have bought a cable to give me optical out to HDMI. The Amp is out of site of the TV and any IR signal from the remote. Music working perfect but not TV sound control.  My Tv does not allow me to turn sound up if I put the TV speakers to external as per App instructions. Is there a way around this or is the TV just not up to it? The only option I can think is turn TV volume down and use the app for control. Thanks in advance 

Hi, I connected my LG 60ln570t model via hdmi arc to my sonos beam. However I keep getting simplink not connected error when I try to set my TV up.Tried restarting and changing my cable but doesn't work. Any help on this. 

I have a Sonos beam , Sonos 1SL and a Sonos 1 set of speakers. I am finding it impossible to create a surround or 3.1 system via the Sonos app. My beam is connected to my TV via optical out and works fine. My 2 Sonos speakers work fine as a stereo pair. How can I do this, or do I have incompatible speakers?

Hello Sonos community, I recently added a second sub to my living room home theater system. This consist of the following.…play base, two play 3’s as rears and two subs one on the right and one on the left.I haven’t really watched a movie to really notice the difference, what I have noticed is that the bass is more noticeable.Any ideas on movies to watch to give the two subs a workout? 

Hi,I have a Sonos Arc 5.1.2 and everything was working fine, but since couple of days when I use it with my PS4 it cuts out the sound after around 10 minutes. The setup is PS4->LG tv->Sonos with hdmi arc.When I use Netflix on the TV directly it’s fine, but after I run anything on PS4 it cuts out the sound completely after those 10 min. It comes back only when I switch to TV (like Netflix again), then when I go back to PS4 it works for another 10 min and the same happens.Any ideas?

I’m a new customer to Sonos and was so looking forward to setting up my ARC. For music its outsanding but the lip sync is terirble (even when adjusting using the app and the TV funciton). It will be fine then creep out and requires continual adustment. Its also drops the sound on both the HDMI connection and when I tired the optical adapter. I really want to love this system and not leverage my 100 days return clause. Somebody please help.TV - LG 49UB850V (dolby digital +, not Atmos or eARC)

New to Sonos.  I have the ARC home system with the 2 -One speakers and the Sub.  My Xfinity cable is connected to TV HDMI 1.  The ARC is connected to TV ARC HDMI4 I have two other non Sonos speakers in my room.  I bought a Sonos amp - thinking I could connect the non Sonos speakers to the amp and use them as additional rear surround speakers.  However, I can’t figure out how to do this. I can play Apple Music out of all the speakers on one time - but can not get the non-Sonos speakers to work with the tv. thoughts help?  

Following  up on the several threads here reporting issues between Samsung TV and Sony Beam - I have owned a 55" Samsung TV, Sonos Beam for around a year. I recently discovered (family generally uses this TV not me) that the sound doesn't come through the Beam most of the time.Here's what I have found, I will report in a few days whether it is actually fixed or not.The Sonos software works fine setting up the Beam to HDMI ARC on the TV. No issues at all with set up. The TV reports the Beam as “receiver HDMI".Unplugging and plugging the Beam HDMI cable with the TV and Beam turned on gets the sound back through the Beam immediately.Turning the TV on and adjusting the sound as it boots shows the sound to the Beam to be working. But when the TV is fully booted the sound reverts to the TV speakers.Turning Samsung Anynet/CEC on/off toggles the sound between the TV speakers and the Beam.I have a satellite box connected to HDMI1, CEC is switched off on the satellite box and always has been.I h

I have the Sonos Arc, sub and 2 Sonos One’s for rear surrounds.The rear speakers keep cutting in and out when watching TV/movies.I have the Arc and the Sub plugged in to Ethernet connection, but the rear surrounds are wi-fi.The room/house is small so I can’t imagine there’s a connectivity issue.Any ideas?

Hi everyone.  I have a Sony 850E hooked up to my Sonos Arc via HDMI on HDMI 3 (arc).  AppleTV will let me do Dolby Digital 5.1 if I force it in audio settings. AndroidTV will do Dolby Digital Plus. Just wondering what I am doing wrong?