Home theater

Sonos app showing no “ arc, rear speakers or sub setup,it is showing bedroom set up,When watching tv sound from the arc is ok,but sound from rear speakers playing background music nothing to do with tv program 

Hi guys,we just purchased our SONOS ARC 3 days ago and are using it with a 2020 Samsung Q95T QLED TV, plugged into the OneConnect box via the e-EARC slot.  Sound Performance wise the sound bar is great all features including ATMOS are working fine.  The issue we are having with ours is that once per day when turning the TV on the sound is cutting in and out repeatedly. We will get sound for about 2 seconds then it cuts out for about 5-10 seconds, rinse repeat. Turning the power for the ARC off then back on at the power switch fixes this issue. But this is the second day in a row the issue has occurred and I am worried that this will start happening more often, it’s a new sound bar + TV this shouldn’t be a thing.Is anyone else experiencing this issue with their ARC? thanks in advance

I have two home theaters, one each for each of my TVs, made up of a Beam, Sub and two One SLs. Both are working fine. However, on one the status lights are green when audio is coming from the TV. On the other the status lights are off when audio is coming from the TV. The TVs are the same model and the Beams are connected to the respective HDMI ARC input. In the Sonos app I’ve switched the status light toggle to off for all devices. Does anyone know why one setup shows green lights and the other doesn’t?

Hi,I am using an Arc with two rear Symfonisks. I was trying to play music through the arc when it disappeared from the app. I rebooted it and it came back but lost the trueplay tuning and I havent got an iOS device. Any chance the tuning is saved somewhere and I can get it back or do I need to tune it again?BW Joel

Hi, my before now, perfectly working Sonos sound bar has started emitting a horrible high pitched whine all the time. I contacted support who asked me to try a few things, then send a recording of the sound, which I did, but have now heard nothing back. any ideas how I can resolve?  

Hi, I looked this up and the last post regarding this was 5 years ago. I was wondering if Sonos updated the app for the possibility of using one Sub with two different sound bars. I am buying an Arc (Covid back order) and will eventually get a Beam for my bedroom which is very close to the Arc. It would be nice to change the Sub pairingdepending on sound bar. Is it possible?

I currently have an arc and sub in my living room and recently added an amp to be independent and control my outdoor Klipsh speakers. I am wanting to be able to watch tv and have that audio on the arc and then stream music outside on the amp however when I stream music it kills the audio on the TV. Is this possible? I figured since the amp was separate It should be easy and not really be a second zone. The amp would be its own zone and the arc it’s on zone. I am wondering if it’s the way I set it up on the app. Any suggestions?

Hey there! I’ve been loving my Sonos speakers, but sometimes I just want a single speaker playing music quietly. For example, as I sit on my couch writing this post, the left rear speaker in my 5.0 setup is closest to my head. I would like to be able to temporarily play music from only that speaker rather than fill the room. Thanks for your consideration! Cheers.

In a car stereo, you have the ability to place the sound front to back with a simple slider for where you want the sound centered.  I’ve always hated FRONT/CENTER as the only vocal channel available. It’s not immersive. My car is set to deliver sound at the driver’s head as the balance front to back. On my Onkyo system, I’ve hooked up a shared channel for the center speaker, so a front center speaker, and a rear center speaker, and I can place the vocal channel front to back at any point in the room just by adjusting the ratio of volume delivered to each center speaker. Usually it’s 20-30% at the back, and 70-80% from the front. It creates an immersive surround sound just on the vocal channel, and it’s far better to listen to then front only vocals. It also means  that the entire volume of a system doesnt need to be played loud, since the goal is clarity, not volume.I’m using the Arc, SL+, and Sub, and I think this would be a very simple modification that could be implemented to delive

Arc will only play music. When I switch to hdmi arc it switches back to tv speakers 

I recently purchased a Kogan 65”4K UHD LED smart Android TV (Series 9, XU9210).I managed to connect the remote to the Sonos playbar, only when the TV is off.When I turn the TV on the remote control volume up and down only works on the TV speaker not the Sonos Playbar.Does anyone have a solution for this?It all worked fine previously with a Samsung TV.Cheers

Purchased new Samsung Frame TV 55” (2020) along with Sonos Beam for my parents who needed entertainment upgrades.The Beam would not connect to the Frame TV using HDMI-ARC. Every attempt was met with the Sonos App telling me to turn on CEC on the TV. I checked multiple times and CEC was turned on in the Samsung TV settings. I tried using a different HDMI cable and the Beam would not detect the TV at all. Attempted again using the Sonos supplied HDMI cable and again, it could detect the TV but not that CEC was turned on in the TV. Very frustrating since before installation I tried using the Beam with my 2017 LG OLED tv without any issues when connecting via HDMI-ARC. Why should a tv that’s three years newer not be able to connect via HDMI-Arc but a three year old tv can?  I resorted to using the optical adapter but this is less than ideal as there is a loss of functionality.  In addition, the Beam cannot be placed below the tv as expected due to logistical issues of connecting it to the

Hi all, has anyone received and fitted the official Arc wall mount bracket yet? I am interested to know if the bracket supports and cradles the Arc in any way, or if the full weight of the Arc is carried directly on the two mounting screws that hold the Arc to the bracket. The reason I ask is because I want to mount the Arc below our TV on arms attached to the cantilever TV wall bracket. The bracket is rated at a whopping 60Kg max and the TV is only 14Kg, so no issues with overall weight. Trying to establish if the full weight of the Arc can safely be supported just by the two locating points where the wall mount is designed to attach. Thanks 

Is it possible to turn off the visualizer, and if so how do I do that?  For the first two months of using the Beam with a Samsung Frame, everything worked great and the TV switched to art mode when it timed-out.  Then during the holidays, the Sonos Beam Visualizer started taking over.  Likely I turned it on accidentally, but I don’t know how.  BTW - we have no voice control activated.  I’ve searched the Sonos site and found no info.  Any assistance will be very much appreciated! 

I use my Yamaha receiver to switch devices and if i use standby mode I can use the Arc through my TV for DVD’s.  Switched the receiver audio out to HDMI and not amp out.  If I power the amp there is no audio.  In standby/pass through there is audio.  Why?  And, can Arc process different audio scenes from the receiver (e.g Sports, Theater...)  

Is it possible to use the analog audio outputs on my Vizio TV connected to a Bluetooth transceiver to pair with my Sonos One speakers?

I ma new wtih the Beam and I did read somewhere that it is important for a good sound that the beam plays 1.5. In the app you can check if it is in 5.1. or stereo.At this moment it is in stereo mode and not 5.1.I have the beam connected with the HDMI (arc) on a LG tv.Q: how do i get 5.1. sound from the beam? 

Hi community,I have the follwing question, if I have a Chromecast to play Disney+, can I use the HDMI arc to get the sound in a Beam.Besides, if I use Netflix, HDMI arc will pass the audio to the Beam?

We are looking to add the Sonos Arc and Amp to our current HT setup. Below is a crudely drawn picture of what we have today and how we think it will be setup. Question: Does the Arc and Amp need to be connected by wire or wireless? Can I get TV sound with both the ARC/Amp? Would we need to connect the Sonos Connect, PS4, Android and Sat. receiver directly to the TV?Appreciate any help, we are newbies at this. 

sound goes in and out when connected to sonos arc HDMI when I first turn on Samsung Frame tv.  I have to unplug the HDMI cable for a few minutes and then plug back in for it to work properly. only happens when I turn TV off and then later come back and turn TV on.

Hello Sonos and user! I have a Sonos Amp as home theatre system. It sound great in stereo but the voices are some time too low and sound effect too high. I need to adjust the volume to hear the dialog and to keep the sound effect on a bearable level. I have been playing around with the eq, dialogue enchantment button, night mode, max level, surround settings but it don’t solve the problem. The sound is really magnificent but I find the Voices are actual easier to hear from the tv speakers.  I have B&W cdm1 se as front speakers,  2xOne as surrounds and no Sub. The cdm1 are about 20 years old and are precursor to B&w 706 2s. I use Nexflix and Viaplay to streaming movies. Tv Samsung 49q7  Is it possible to raise the centre channel level to enhance the dialog? Or any thing else I can do? Change front speakers?  Or should  I lock else where for the tv sound? Sonos Arc?  /Johan 

Hello !After a lifetime of having average TVs and using internal speakers, this week I upgraded to an LG GX, Sonos Arc, 2 x Sonos Ones, and an Apple TV 4K.I have connected everything up and after watching one movie via Amazon Prime, which I don’t even think had Atmos, I was blown away with the experience.Having done a quick Google and also looked through the various settings within the LG and ATV menus, I assume that I won’t have the ‘optimal’ setup without making some adjustments. I know that my setup will be extremely common but I am struggling to find a thread setting out the optimal settings. Please could someone advise me on this, so I can make the most of my new setup?At the moment I am only using two HDMIs - the ATV is connected to HDMI1 and the Arc to HDMI2.Thanks in advance!

Apologies if this has been asked before but I have a new Samsung tv the does not have an Optical out so I bought a converter box to convert HDMI to optical for my Sonos Playbar. I’ve been in this for days now with no luck. Can anyone help. I have used HDMI (arc) then HDMI 1 ???

Hi everyone, I would connect my Onkyo to Sonos Arc because the I’ve a Rega Apollo + Rega P1 but I tried in many ways without success. I connected the Onkyo to TV via HDMI and the Sonos is connected to HDMI Arc but there’s no way to receive the sound.So I don’t understand if I’m wrong something or if this scenario is not supported.The alternative is purchase the Sonos Amp but can be used with Sonos Arc? The connection is via wifi?thanks

Hello Sonos TeamI recently bought two move speakers to use as surrounds with a Beam for my covid friendly outdoor movie setup. I did this before reading or searching to see if it was possible. I assumed it was and ordered away. I now know it is not possible. Any chance this Moves will be able to sync with Beam/Arc in the future? Not to distant future. Maybe also something on the product page that says that this is not possible.Victor