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Contributor I
March 3, 2021

Netflix free account not working

I have an amazon fire toshiba tv. tv is wirelessly streaming.

comcast is service provider. 

running hdmi from tv to beam, wireless sub and two play 1’s

amazon prime video and music play in surround

amazon music played through Sonos app plays in surround  

netflix 5.1 shows only play through the beam and the sub  

it’s driving me crazy  

Any idea what I can try?

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2 replies

Smilja
March 3, 2021

Where does Netflix offer free subscriptions? However, presumably offering audio only in Stereo, that’s why it comes from the Beam and Sub. What does the Sonos app say under ‘System → About my System’ (scroll down to the Beam next to ‘Audio Input’)?

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
Lead Maestro
March 3, 2021

@Jamesloara What specific content are you watching on Netflix? Are you using the TV’s internal Netflix app? Do you hear any audio at all coming out of your Play:1s when streaming on Netflix?

"Receive with simplicity everything that happens to you." - Rashi