Home theater

Hi, All-Waiting for my Arc/Sub/OneSLs to arrive and am wondering: Instead of a Port or 5, can I connect the turntable via bluetooth to my iPhone, then playback via Airplay to the Arc? Or...connect the turntable to my Samsung TV then HDMI(ARC) it back to the Arc?

I have by Beam connected to an LG CX via eARC HDMI, and while the audio is controlled via the TV remote, there is no numerical value for the sound level.It makes gauging the volume very difficult for some member of our family.Why do Sonos think this is a viable operation?

Hi! I am designing a new cinema / sport room set-up as part of a major renovation. I have a 65” LG OLED being recess / flush mounted above a 100cm bioethanol fire. I have rear ceiling speakers and a sub to connect as well. My question is - Sonos Arc surface mounted below the TV OR in wall hidden speakers below the TV? I am worried that a surface mounted Arc will look stuck on the wall and ruin the design. Recessed amp powered speakers will look smarter, but will they give good sound quality?  Thanks! 

I am an owner of a Sonos Beam and I am curious about the support of Dolby Digital plus (DD+).  The only surround codec that is supported by the beam is Dolby Digital 5.1 (DD5.1).At the moment the beam doesn't support DD+. Nowadays the standard audio codec within streaming services is DD+. Streaming services like Netflix and Amazon prime only use DD+ as audio codec for surround sound. Sonos profiles itself as a company targeting on  delivering good sound for streaming services.In my opinion it is the Achilles heel of the Sonos beam not supporting DD+. The beam wil produce no sound or poor quality PCM stereo using Netflix or Prime on older TV's that can not transcode DD+ to DD5.1. In the reality it will often result in no surround sound and the beam is preforming under its ability.Adding the support of DD+ wil solve this problem and make it up to date with nowadays standards.So my question will DD+ be added in the future as supporting audiocodec for the Beam?  

In short: I have an issue where my Beam keeps loosing it’s connection to my TV requiring me to reconfigure it (disconnect all other devices on the TV and run the Sonos app) every time I turn my TV on. In more depth… I’ll start with my equipment: Sony XBR-65X900E TV has 4 HDMI ports, two of which allow ‘enhanced 4K’, and one of those two is the ARC one).   Bravia Sync is enabled sound is set to output to Audio System running latest firmware (v6.6520) Beam - connected to the HDMI ARC port (#3)  also have the Sub and two One’s attached for 5.1 SGEYR SGHD501 4K HDMI Switch - connected to the second enhanced 4K HDMI port (#2) switch iis connected to a Vero 4K+, PS4, PS3, and Xbox 360 All HDMI cables are from Monoprice (Ultra Slim Certified Premium High Speed HDMI Cable, 4K@60Hz, HDR, 18Gbps, 36AWG, YCbCr 4:4:4) just in case it might have an impact My issue is that my Beam keeps loosing its connection to my TV every single time I turn the TV off. So, here is my process: I turn my TV on. I

Hi there,I just purchased an Arc and am planning to use it with my 4k projector setup. I’m concerned about positioning. Our 150” projector screen hangs from a rafter and is about 5 feet out from the back wall and comes nearly to the floor (we can’t move the screen any closer to the back wall). So, our only two real mounting options are:On top of the rafter that the projector screen hangs from (so the Arc would be about 12’ off the ground and 4-5’ below the A-frame roof. Low on the wall behind the projector screen (so about 5’ behind the screen, and 1-2’ off the floorWhich of these is best / any other ideas? FYI this will be part of a surround system with a Sub and 2 rear Ones. Thanks!

I thought I had this problem taken care of but it still seems to be happening and I am tempted to switch back to Optical connection instead of HDMI Arc connection. Sony Bravia TV keeps reverting back and forth intermittently watching Cable TV from Arc to Internal TV Speakers and I thought I had this taken care of by turning off Bravia Sync and Auto Audio Recognize but evidently that did not take care of this issue. The Bravia is still dropping off from using Sonos Arc and switching back to TV Internal speakers at times and its annoying and interrupts DVR shows etc. Some type of update needs to happen here since Bravia is still not recognizing the sophistication of using a sound bar on the HDMI 3 ARC input. This is not that old a Bravia, its a 2017 OLED and is fully updated. Any help on this?

Hi,Has anyone experience if the combo Sony TV A8H and Sonos Arc will work flawless together ? Any known issues ?ThanksFrank

Just picked up a Sonos Arc soundbar and before I connect the surrounds and sub I wanted to make sure that I'm able to get Atmos output on the soundbar from my Nvidia Shield that is connected to my Marantz Receiver.Here's my equipment:TV: Sony XBR65Z9F (eARC compatible)Receiver: Marantz 6014 (eARC compatible)Media Player: Nvidia Shield TVSoundbar: Sonos Arc Here is how things are connected:ARC is connected to Sony TV via HDMI 3 (eARC enabled)Marantz is connected to Sony TV via HDMI 2Shield is connected to Marantz HDMI 5 Playing apps directly from the Sony TV result in Dolby Atmos being output on the Sonos ARC. The issue like many people have is that I have multiple devices connected to my Marantz and prefer to use the Shield to launch my streaming app (netflix, prime, hbo, plex, etc).If i connect the Shield directly to the Sony TV via HDMI 2 then I can get Dolby Atmos to play on the Sonos. If I then connect it to the marantz then I will only get PCM. Here's the kicker....I enable HDMI p

Was using my Xbox series X with my Sonos ARC when it made a really loud bang/pop noise and I lost all Audio to my ARC. It’s reconnected however the sound is way quieter than before, I have to put the volume up to around 50-60 to get it to a normal volume when in the past I could have it at 20. I ran a diagnostics dunno that would say if a driver was damaged? 1651538776. Any body else had this and needed a replacement ARC?

Hi, i have a “problem” with my setup, that i can read many people have.   My setup is: TV: Samsung UE49KS7005 Nvidia Shield 16gb 2017 version Sonos Beam+2play:1 rear speaker. Cable: HDMI ARC between TV and beam Shield connected to HDMI port on samsung tv HDMI input. When ever i play Netflix, plex movies on the build in app on my TV, the sound is decoded fine to Dolby digital 5.1.   but everything on my shield i play is mainly “Stereo 2.0” when i look in my sonos.   i know it has something to do with the sonos beam dont support DTS and whatever more.   first i thought i would look for a new soundbar setup, that could handle almost all codec from the shield, but before i do that.   Could this be solved by buying a media player, maybe apple tv or whatever, that can “decode” or transfer the signals to Dolby digital plus?   i just want a setup where everything i play isnt being downgraded to stereo, but either DTS / dolby dependent on what i watch on plex / netflix.   or a sma

Hi All, I finally got my Sonos home theater (Arc, Sub and One SL) after waiting for 3 months. I unboxed it today and after trying for good 8 hours still can’t connect it with my LG TV. Message on Sonos APP : HDMI ARC not detected. Make sure the HDMI cable is connected to the ARC port and your TV is on.Following are the steps which I already performed after reading many forums.Reset factory settings of TV  Reboot and unplug source  Tried different HDMI Cables CEC/Simplink on LG is on. Sound option is connected to HDMI ARC and checked with all options (PCM, AUTO and Pass Through). Checkec Arc port (HDMI 2 on side) Device connector ( HDMI 2 (ARC) -- Connected to sonos (Set for Universal remote) complete. TV remote is responding when volume reduce (-) button is pressed and it blinks on sonos sound bar.Outcome : When sound mode is selected to Arc, no output from TV.This is my first sonos but my experience so far is not that great. However I was able to connect Arc through music app. Please

I was looking to replace the PolkAudio sound bar in my home theater setup and the Sonos ARC came highly recommended. The problem is I can’t figure out a way to connect my Pioneer receiver to properly work with my system. Currently I have:Sonos ARCLG OLED65CXPUA TVPioneer Elite VSX-84TXSi Receiver with the following plugged in:Apple TV Xbox Series X Onkyo Laserdisc Player Panasonic Blu-Ray Verizon Fios TunerI want to use the Pioneer to keep managing my HDMI connections, but have the sound play properly through my Sonos ARC. My receiver does have a TOSLINK optical Audio out, and my TV is e-arc compatible, but I am not sure what would be the best way to get optimal sound from my Sonos.I know my setup is unique, but I am hoping that others have gone the route of going from a “dumb” soundbar to a more modern one using their older receiver.I am not looking to buy more components at this point, so any thoughts the community may have in regards to helping, please keep that in mind.Thank you al

Hello,I have a Sonos Arc + Sub connected to a Samsung TV/Apple TV setup. Whenever a show or movie is paused for several minutes, it seems that the Apple TV either unsyncs the Arc or tells it to go to sleep/mute. The Arc remains muted until I hit play, at which point the green light comes on indicating that it is unmuting. Most frustrating is that it takes a few seconds to fully unmute, so if I resume a show, the video will start but audio won’t kick in for those few seconds.  I don’t think this is an Apple TV issue, since I did not have trouble with the previous speakers - albeit those were just a 2.1 wired Logitech speaker setup. And no, my Samsung does not have an eARC port. Perhaps it has something to do with the pairing of remote controls? I could not find my answer anywhere, so any advice would be helpful. Thank you!

Hello!I just purchased a sonos arc and a sub and want to connect that to a benq Ht3550 projector. Was hoping to use the eARC from the projector to the sonos arc but the benq does not have eARC. My question is, can i use a AVR and then connect my device (Amazon Fire Cube) to the AVR and have the video go to my projector and audio through eARC and then be connected to the Sonos? This sounds simple but i have also heard people talk about the HDFury. My question is what is it that the HDFury can do which an AVR wont do? So confused!! 

I have had my system for about 2 months now.  As of this morning when I turned my tv on my rear speakers are only playing the background music and I am unable to hear the voices from the people talking anymore.  I have the rears set to FULL.  What could be causing the sudden change?

Hi everyone, I am new to Sonos and Dolby Atmos. I have a LG CX TV which features eARC and I ma using a Roku Ultra (2020) addition to stream. My Sonos Arc is connected to HDM2 (eARC) and my Roku is connected to HDMI4. For the TV the options for Digital Audio out are: PCM / Auto / Pass ThroughFor the Roku options are: Auto detect / Auto Pass through / or a bunch of specific options like PCM, Dolby Digital, etc… Originally I had the TV setup to Auto and the Roku Auto detect. When I did this, the Sonos said everything is Dolby Atmos which it obviously is not. When I selected pass through on both, it seemed to pick the right audio based on what it was. Also the volume was a lot lower. My question is. Is the auto setting better? Obviously the Roku is trying to convert everything to sounds like Atmos but I am not sure it is actually correct. What do you guys recommend?

Ok, so i’m out of my depth here, which is mainly why I bought a sonos product  . I have read a lot of the post on the forums here now and I cant seem to find what I am looking for. So my setup at the minute is TV with ARC into sonos beam and all my inputs into the TV, works great I get 5.1 surround with my symfonisk ikea rears.It only gets tricky for movie night, I have a projector (VANKYO) with HDMI in and I would like to get the 5.1 to the beam. As its only once a week with the kids currently I unplug my firestick and plug it directly into the projector and get sound through an Amazon Echo studio. Its frustrating I have an awesome surround sound system sat there when watching as I cant quite work out how to get it all to work/what switch/matrix to get. 

Hello - I recognize there’s been some discussion about this here, but not recently. I am favoring the purchase of a 2020 Samsung Frame TV. But, have seen quite a bit of discussion about audio / sync issues with this particular TV (and other Samsungs). I am wondering if there are any folks who can cite clean, issue-free audio using a playbar The Samsung frame. Thanks in advance!

can the arc be mounted on a MantelMount pull down TV mount? I have a Playbar mounted currently and works great. I am wondering if the Arc will work on a pull down mount?

HiI’m moving into a new flat that has Virgin Media fibre that will be using the Virginmedia 360 Box. I have read a post online (not here) that they had a problem with audio synching and their Beam, that was different for each TV channel so couldn’t be sorted by adjusting the audio delay. The suggested fix in the replies was to turn off Dolby which obviously loses quality and isn’t great.Has anyone else had any problems? Or better still is anyone else using their Beam with a Virgin Media 360 Box with no audio problems?I’ve got a Beam and x2 Sonos One SL’sThanksTom

I just bought a 2020 Samsung Frame and Sonos Arc and I wanted to test the Dolby Atmos feature but when I tried the only app I could get to output Dolby Atmos as shown in the Sonos app was Amazon Prime Video. I’m using the built in apps on the Frame TV. When I play Netflix content that should be Atmos is says Dolby Multichannel PCM 2.0. I have the premium Netflix subscriptions and it says Atmos under the title in Netflix but only Dolby Multichannel PCM 2.0 in the Sonos app. When I play from Disney Plus I get Dolby Multichannel PCM 5.1 at least, and I get Dolby Digital Plus 5.1 when playing Apple TV+. I understand their might be some issues with Disney and Apple, but at the very least Netflix should be outputting Atmos. I’ve also read about all the issues with eArc and audio cutting out with the Samsung Frame, fortunately I haven’t had any of those issues, just the issue of it not outputting Atmos when it should be. Hopefully I’m just missing something simple.

Hi thereEquipmentLG55CX + PS5 + Arc home theater setup (arc + sub + 2 x One SL) PS5 is connected direct to TV via HDMI 2.1 Arc connected to TV via eARC connection using HDMI supplied in box Other devices connected direct to TV via 2.0 HDMI splitterIssueWhen watching normal TV (SkyQ) or using another product, such as a Nintendo Switch, the connection between the devices and the sound output is absolutely fine. No issues. Likewise, there is no issue with Netlifx, NOWTV or Prime services via the TV apps. When you switch the input to PS5, I would say there is a 50/50 chance that the TV/Arc will not handshake properly and there will be no sound output.If you switch back to another HDMI input sound returns immediately. When you switch back to PS5 there is still no sound.If you turn off eARC on TV settings the sound returns, but that is not a fix in my opinion.I am satisfied that the TV/PS5 is setup correctly to pass through bitstream following the recent updates, albeit the app still shows s

So I have a Beam connected to my PC and the sub connected via app. I want to add another Beam in the same room connected to my TV and have it also use the sub. Is this possible? Will audio come out of both Beams or just the connected device?

Hi, I have recently swapped an old 5.1 system out with the Sonos Arc.  The 5.1 system had all components connected into the A/V receiver with one HDMI from the receiver to the TV (Sony Bravia KD49XE8005) and had absolutely no lip sync problems. I’ve now set up the Arc (via ARC) and, I thought, everything was still fine.  I had no lip sync issues on apple TV, PS4 and some Sky content.  Sonos Arc is connected via ARC (HDMI 3 in my TV’s case) with the Apple TV, PS4 and Sky Q box connected via other HDMI inputs.   However, I have identified a very specific issue with Sky Q.  When watching stereo content (i.e. non HD) I have no lip sync issues.  When watching UHD Atmos content (output via DD+), there are no lip sync issues.  However, when Sky Q outputs DD5.1 the audio and video go out of sync in the way that can’t be fixed (i.e. video is ahead of the audio). I have tried a power cycle and the issue still persists.  Additionally, when I set the Sky Q HDMI output to normal and it outputs