Home theater

Hi All, I finally got my Sonos home theater (Arc, Sub and One SL) after waiting for 3 months. I unboxed it today and after trying for good 8 hours still can’t connect it with my LG TV. Message on Sonos APP : HDMI ARC not detected. Make sure the HDMI cable is connected to the ARC port and your TV is on.Following are the steps which I already performed after reading many forums.Reset factory settings of TV  Reboot and unplug source  Tried different HDMI Cables CEC/Simplink on LG is on. Sound option is connected to HDMI ARC and checked with all options (PCM, AUTO and Pass Through). Checkec Arc port (HDMI 2 on side) Device connector ( HDMI 2 (ARC) -- Connected to sonos (Set for Universal remote) complete. TV remote is responding when volume reduce (-) button is pressed and it blinks on sonos sound bar.Outcome : When sound mode is selected to Arc, no output from TV.This is my first sonos but my experience so far is not that great. However I was able to connect Arc through music app. Please

I was looking to replace the PolkAudio sound bar in my home theater setup and the Sonos ARC came highly recommended. The problem is I can’t figure out a way to connect my Pioneer receiver to properly work with my system. Currently I have:Sonos ARCLG OLED65CXPUA TVPioneer Elite VSX-84TXSi Receiver with the following plugged in:Apple TV Xbox Series X Onkyo Laserdisc Player Panasonic Blu-Ray Verizon Fios TunerI want to use the Pioneer to keep managing my HDMI connections, but have the sound play properly through my Sonos ARC. My receiver does have a TOSLINK optical Audio out, and my TV is e-arc compatible, but I am not sure what would be the best way to get optimal sound from my Sonos.I know my setup is unique, but I am hoping that others have gone the route of going from a “dumb” soundbar to a more modern one using their older receiver.I am not looking to buy more components at this point, so any thoughts the community may have in regards to helping, please keep that in mind.Thank you al

Hello,I have a Sonos Arc + Sub connected to a Samsung TV/Apple TV setup. Whenever a show or movie is paused for several minutes, it seems that the Apple TV either unsyncs the Arc or tells it to go to sleep/mute. The Arc remains muted until I hit play, at which point the green light comes on indicating that it is unmuting. Most frustrating is that it takes a few seconds to fully unmute, so if I resume a show, the video will start but audio won’t kick in for those few seconds.  I don’t think this is an Apple TV issue, since I did not have trouble with the previous speakers - albeit those were just a 2.1 wired Logitech speaker setup. And no, my Samsung does not have an eARC port. Perhaps it has something to do with the pairing of remote controls? I could not find my answer anywhere, so any advice would be helpful. Thank you!

Hello!I just purchased a sonos arc and a sub and want to connect that to a benq Ht3550 projector. Was hoping to use the eARC from the projector to the sonos arc but the benq does not have eARC. My question is, can i use a AVR and then connect my device (Amazon Fire Cube) to the AVR and have the video go to my projector and audio through eARC and then be connected to the Sonos? This sounds simple but i have also heard people talk about the HDFury. My question is what is it that the HDFury can do which an AVR wont do? So confused!! 

I have had my system for about 2 months now.  As of this morning when I turned my tv on my rear speakers are only playing the background music and I am unable to hear the voices from the people talking anymore.  I have the rears set to FULL.  What could be causing the sudden change?

Hi everyone, I am new to Sonos and Dolby Atmos. I have a LG CX TV which features eARC and I ma using a Roku Ultra (2020) addition to stream. My Sonos Arc is connected to HDM2 (eARC) and my Roku is connected to HDMI4. For the TV the options for Digital Audio out are: PCM / Auto / Pass ThroughFor the Roku options are: Auto detect / Auto Pass through / or a bunch of specific options like PCM, Dolby Digital, etc… Originally I had the TV setup to Auto and the Roku Auto detect. When I did this, the Sonos said everything is Dolby Atmos which it obviously is not. When I selected pass through on both, it seemed to pick the right audio based on what it was. Also the volume was a lot lower. My question is. Is the auto setting better? Obviously the Roku is trying to convert everything to sounds like Atmos but I am not sure it is actually correct. What do you guys recommend?

Ok, so i’m out of my depth here, which is mainly why I bought a sonos product  . I have read a lot of the post on the forums here now and I cant seem to find what I am looking for. So my setup at the minute is TV with ARC into sonos beam and all my inputs into the TV, works great I get 5.1 surround with my symfonisk ikea rears.It only gets tricky for movie night, I have a projector (VANKYO) with HDMI in and I would like to get the 5.1 to the beam. As its only once a week with the kids currently I unplug my firestick and plug it directly into the projector and get sound through an Amazon Echo studio. Its frustrating I have an awesome surround sound system sat there when watching as I cant quite work out how to get it all to work/what switch/matrix to get. 

Hello - I recognize there’s been some discussion about this here, but not recently. I am favoring the purchase of a 2020 Samsung Frame TV. But, have seen quite a bit of discussion about audio / sync issues with this particular TV (and other Samsungs). I am wondering if there are any folks who can cite clean, issue-free audio using a playbar The Samsung frame. Thanks in advance!

can the arc be mounted on a MantelMount pull down TV mount? I have a Playbar mounted currently and works great. I am wondering if the Arc will work on a pull down mount?

HiI’m moving into a new flat that has Virgin Media fibre that will be using the Virginmedia 360 Box. I have read a post online (not here) that they had a problem with audio synching and their Beam, that was different for each TV channel so couldn’t be sorted by adjusting the audio delay. The suggested fix in the replies was to turn off Dolby which obviously loses quality and isn’t great.Has anyone else had any problems? Or better still is anyone else using their Beam with a Virgin Media 360 Box with no audio problems?I’ve got a Beam and x2 Sonos One SL’sThanksTom

I just bought a 2020 Samsung Frame and Sonos Arc and I wanted to test the Dolby Atmos feature but when I tried the only app I could get to output Dolby Atmos as shown in the Sonos app was Amazon Prime Video. I’m using the built in apps on the Frame TV. When I play Netflix content that should be Atmos is says Dolby Multichannel PCM 2.0. I have the premium Netflix subscriptions and it says Atmos under the title in Netflix but only Dolby Multichannel PCM 2.0 in the Sonos app. When I play from Disney Plus I get Dolby Multichannel PCM 5.1 at least, and I get Dolby Digital Plus 5.1 when playing Apple TV+. I understand their might be some issues with Disney and Apple, but at the very least Netflix should be outputting Atmos. I’ve also read about all the issues with eArc and audio cutting out with the Samsung Frame, fortunately I haven’t had any of those issues, just the issue of it not outputting Atmos when it should be. Hopefully I’m just missing something simple.

Hi thereEquipmentLG55CX + PS5 + Arc home theater setup (arc + sub + 2 x One SL) PS5 is connected direct to TV via HDMI 2.1 Arc connected to TV via eARC connection using HDMI supplied in box Other devices connected direct to TV via 2.0 HDMI splitterIssueWhen watching normal TV (SkyQ) or using another product, such as a Nintendo Switch, the connection between the devices and the sound output is absolutely fine. No issues. Likewise, there is no issue with Netlifx, NOWTV or Prime services via the TV apps. When you switch the input to PS5, I would say there is a 50/50 chance that the TV/Arc will not handshake properly and there will be no sound output.If you switch back to another HDMI input sound returns immediately. When you switch back to PS5 there is still no sound.If you turn off eARC on TV settings the sound returns, but that is not a fix in my opinion.I am satisfied that the TV/PS5 is setup correctly to pass through bitstream following the recent updates, albeit the app still shows s

So I have a Beam connected to my PC and the sub connected via app. I want to add another Beam in the same room connected to my TV and have it also use the sub. Is this possible? Will audio come out of both Beams or just the connected device?

Hi, I have recently swapped an old 5.1 system out with the Sonos Arc.  The 5.1 system had all components connected into the A/V receiver with one HDMI from the receiver to the TV (Sony Bravia KD49XE8005) and had absolutely no lip sync problems. I’ve now set up the Arc (via ARC) and, I thought, everything was still fine.  I had no lip sync issues on apple TV, PS4 and some Sky content.  Sonos Arc is connected via ARC (HDMI 3 in my TV’s case) with the Apple TV, PS4 and Sky Q box connected via other HDMI inputs.   However, I have identified a very specific issue with Sky Q.  When watching stereo content (i.e. non HD) I have no lip sync issues.  When watching UHD Atmos content (output via DD+), there are no lip sync issues.  However, when Sky Q outputs DD5.1 the audio and video go out of sync in the way that can’t be fixed (i.e. video is ahead of the audio). I have tried a power cycle and the issue still persists.  Additionally, when I set the Sky Q HDMI output to normal and it outputs

Why Sonos discontinued the PlayBase? I think the PlayBase was and still is one of the best design from Sonos, the form factor of the design was great to blend in with your home furniture and also easy to hide. The sound of the PlayBase is amazing and the bass that is coming out of that flat block plate is great  much more that I was expecting the first time I heard it, I actually was impressed. For me the design still one of the best, because it doesn’t look like a bar in front of your TV. I just don’t understand why Sonos just continue with the design and improving his capabilities with Dolby Atmos technology and so on. I hope Sonos use this design again in the future with improvements for Dolby Atmos and HiRes for music. 

Hello,I’m researching getting an ARC and have come across a similar question, but one that went cold and was from an Apple TV user, which I am not. The 900F has received a firmware update since it’s release that allows its HDMI 2.0b h/w to allow for eARC throughput and therefore should allow bandwidth for the likes of Dolby ATMOS. EDIT: Argh, looks as though I misread the update notes path for this 900F model, perhaps there’s no hope of eARC for this model… Well, last 2 questions stand, perhaps it’s a worthy soundbar sans ATMOS (i.e. optical)…? Has anyone with this combination tested it thoroughly and have results they can share here?Further, anyone with this combo passing another HDMI in on this TV through to the ARC with success…?Thanks in advance,b

I got a Beam last week which sounded great after coming from a 5.1 blu ray player set up, and I added two Play:1 speakers to the set up yesterday and all I can say is Wow.Can anyone recommend any songs or movies that really show case the set up?

Hello, Before buying sonos beam i read that can be connected to fire TV.Now i have it and I have set up everything, Alexa and fire TV app on Alexa and added Beam to it. I can control with voice but I cannot pair the sonos as a speaker. When trying to pair the speaker from Alexa app I only see the Alexa Echo dot. Audio from echo dot works, but I don't understand why I cannot send the audio to Beam. Do you have a solution? Only with arc can be connected? This would suck, because I have a projector and it can be complicated and ugly to bring a cable all over the ceiling.  Thanks Mattia

Subwoofer 2 years and one month old .. then just died for no reason ..sonos said it’s out of warranty so basically it’s £600 down the plug hole any one else have the same issue

I’ve been using a Sonos Arc with a Sub and surrounds since July 20 connected to an LG 77” CX and the system has worked flawlessly. However, this morning when turning on the TV there was no sound. I restarted the TV, swapped the Arc HDMI cable but still no sound. I then took the power chord out of the Arc for 10 mins, plugged it back in again and the problem was resolved. However, a couple of hours later when turning on the TV, no sound from the Arc. All other Sonos devices in the house are working perfectly but not the Arc. I’ve rebooted the router but to no avail. Having worked flawlessly since July I’m now thinking the Arc may have now developed a fault as I haven’t a clue why this problem has suddenly manifested itself. Any helpful comments would be much appreciated, thank you.

Hi Everyone,This is giving me the s**ts and was wondering if someone can assist me. Even better if Sonos chimes in and tell me they are working on it!My setup is  Apple TV 4K → HD Fury Acana → Sonos Arc 5.1 (ARC + 2X Surrounds + Sub).When I tell the ATV4K to keep the default format (which includes Atmos), when I watch a 5.1 show which isn’t Atmos, it plays at Multichannel PCM 5.1. This is to be expected, but what isn’t expected is that the volume of the PCM appears much softer and less punchy than if I were to tell the ATV4K to use Dolby Digital 5.1. The sound quality between the two is negligible, so I can’t say “...well MPCM is lower volume, so although I have to turn it up higher, at least the sound quality is much better”.We are talking about very noticeable differences here. What is going on? I would actually expect the Multichannel PCM 5.1 to pull trumps here. This is super annoying because, with this issue, I have a tendency to have it overriding to DD 5.1 on the ATV4K, but when

Hello,I have a Bravia 4K UR2 from 2020 hooked up via optical audio cable to a PlayBar.  For one year, the Playbar has worked fine with the Bravia remote.  However, after the Bravia system update in March 2021, the playbar no longer recognized the remote.  The remote is still IR-enabled (I.e., Bluetooth is off), I replaced the batteries, and I’ve tried to go through the setup-a-new-remote flow on the S2 app a few times.  Any suggestions? Thank you.

  Projectors in Home Theater are becoming very popular for those with enough wall space or retractable screen. Often questions appear in this community on how to best connect the following Sonos components: Playbar (Optical) Playbase (Optical) Beam (HDMI-ARC/Optical hybrid) Sonos Amp using 3rd party or Sonos Architectural Speakers by Sonance (HDMI-ARC/Optical hybrid) I’ve only come across one projector that claims to support HDMI-ARC; that being the BenQ W2700. Since I don’t own a BenQ W2700 I can’t vouch for its HDMI-ARC operational validity.  Digital-out (Optical) on a projector is typically not in the traditional output format as one might find on a TV.  Additionally, projectors are limited to one; maybe two AV sources. Households today (to name a few) may have one or more of the following AV sources: Cable Box Xbox PlayStation AppleTV Amazon Fire TV Stick Chromecast The good news is that all the above AV sources use HDMI as the primary output connection. TV’s with multiple HDMI por

Good Afternoon,I have Sonos Playbar, Sub, and 2 Sonos one’s as my rear channel speaker in my family room.  I have a optical connecting my TV to my playbar.  I am wondering if I can purchase an optical splitter and run an additional optical down to my NAD amp to power my 2 KEF bookshelf speakers with my Sonos system.Any help with this is appreciated!

Hi, I am thinking about mounting two Sonos one surround sound rear speakers. Do I have the option to mount them horizontally? They will be mounted about 8' up on the wall and mounting them horizontally will allow me to conceal the majority of the wall outlet they will be plugged into. I do not however want to detract from the surround sound quality.  I see that the Sonos One wall mount allows for horizontal mounting. Thank You,