Google Assistant and Sonos

I see a few other posts about “Sorry, I don't understand issue” playing in the middle of the night from the assistant EVEN with the mic off. None of them have a solution!  This is happening to me and is maddening.  Please help

I read that there’s an outage that causes Google Assistant to say that it’s playing a song but the song doesn’t actually play.  I was having that issue and so I removed Google Assistant from my Beam and Move.  I didn’t see that the outage was happening until after I did that.  Now I’m trying to add Assistant back to my speakers but every time I get the, “There was a problem adding Google Assistant” error.  Is this also related to the outage?  I’m guessing so but confirmation would help ease my mind a bit.  If anyone knows, I would be greatly appreciative.  Thanks!

When I say hey Google play Pandora,  it's says it will play it then nothing. Anyone else having this issue. Started a week ago. 

Hello. uaing a one year old Sonos one for a year with GA voice control to play TuneIn radio stations via my Spotify account,  The Spotify account id setup as the default music sercive and worked fine until a couple of weeks ago.  After the voice command, nothing happens, but I can start th3 service via the Sonos App (old on3) w/o problem.  I can also ask GA to stop playing but not start,.  Anyone with ideas where to start ?    

I am trying to link google assistant and my Sonos app and am getting error messages saying I need to link speakers to my Sonos account. When I check my account, the connect:amp shows up as expected. I’ve tried linking the two services from the Google side and Sonos side, but same result with both.  I’m using the same Sonos account everywhere, and have reviewed the support articles posted already.  Anybody else ever face a similar issue? Or is this product not compatible with Google Assistant?   

I switched all of my Sonos devices at my upstate home this weekend from Alexa to Google Assistant (2x Beam and 2x Sonos One) and everything worked great and controlled all of those as well as my 3x Connect:Amp devices. The Beam CEC control to turn on and off TVs with Google works great! I attempted to update the Beam and Sonos One at my apartment when I returned to the city and when I run through the process, the Google Assistant app fails to find any devices. My apartment setup has the same Sonos account with the latest firmware updates, same Google Account (which is configured for two homes) and is on the the same UniFi networking equipment (different SSIDs). Are there any known limitations with a single Sonos account at multiples homes? There shouldn't be any limitations on the Google side as I have Ecobee thermostats at Google Home locations. The only other difference is that that I don't have any "real" Google products like a Home Min

I have setup Google Assistance and when I ask to play music from e.g. Spotify Google confirm and say it will start playing. Nothing happens. This goes for all my Sonos devices. I tried to remove Google Assistant and set it up again. Same result. I can ask Google Assistance for other things like the weather and then it works. I am running the latest version of the app and all devices are updated. All worked fine until maybe a week ago. What to do?

So the Sonos Era 100 and 300 have been officially announced - without support for Google Assistant.The following article from The Verge (https://www.theverge.com/23627044/sonos-era-300-100-announced-price-features-hands-on) mentions this: ‘Sonos says this is due to changes that Google has implemented for companies that want to run the voice service on third-party hardware. Patrick Spence claims it’s unrelated to the ongoing legal battle between the two companies and insists Assistant is now more of a “heavy engineering lift” than it was before. “Right now, we don’t see it being worth the effort. We hope Google will take another path that will allow us to continue to offer it in more of a lightweight manner the way we do today.”’Does this mean that those new speakers cannot be controlled by an additional Google

How can you use ifttt to play radio 4 on sonos through Google assistant

I have just setup my two new Sonos One 2. gen. When I try to connect/setup to a voice assistant, I can only choose Sonos Voice Control (see picture). I already have the google assistant app and google home app. 

We are four people in our familiy and we have four sonos devices spread around the house which we all use from time to time to stream Spotify from our own accounts. It all works very well when we use the app. However whenever somebody uses Google Assistent voice control to play a song on spotify it automatically streams music using my spotify account - regardles of who gives the control. This happens even if i’m at work. How can we set it up, so it uses their own? If that’s not possible how can we then make a shared account for the house - and use our own private when out? Cheers!

Alarms don't seem to be set through Google Assistant. Steps to reproduce: "Hey Google, set an alarm for xxx" Google responds that alarm is set "Hey Google, what alarms do I have set?" Google responds that no alarms have been set

Let me see if I can help you out!First Check these previous thread's!* https://en.community.sonos.com/google-assistant-and-sonos-229109/sonos-move-can-t-connect-to-google-assistant-6853347#comments* https://en.community.sonos.com/google-assistant-and-sonos-229109/sonos-move-can-t-connect-to-google-assistant-device-not-found-6880804Did they help you out?* If YES Awesome, enjoy you voice assisted speaker! 😎* If NO and you have previously had your device connected before to the Google Assi

When trying to follow the Google Assistant setup guid and the small gif showing how th app should look, the “Add Google Assistant” button is not present in the app while it shows in the clip. When following the, I don't get past the guide page in the app telling me to install the app, login in and adding my Sonos and my Music services.My Sonos devices has been added in the Google Assistant app, and the music service as well without any issues. The Google App just reports that it cannot find my units. Does an updated point-by-point guide exist that actually matches the Sonos app(and maybe even also the Google Assistant app?

Have my ARC connected to my LG CX.The assistant will sometimes activate during movies and random TV without me saying “hey google”.No words or sounds come close to “hey google” or “okay google” when the assistant activates.Anyone noticed this or have any suggestions?Thanks.

Hi all, hoping for some help. Just set up a Roam and authorised the google assistant etc. However, when I try to use the voice function to play a radio station, I.e. Radio 2, TALKsport I get the message “sorry I can’t find what you asked for”. Probably an easy fix so hoping this can be sorted fairly quickly. Thanks

Two days ago my long-standing Google Assistant “Good morning” routine on the Sonos One started telling me that it couldn’t do “that” unless personal results was enabled in Google Assistant for this speaker. I tested and found that it’s referring to the “tell me my reminders” command in the routine. The Google Home app doesn’t offer the “personal results” setting for Sonos speakers, but there is an “enable personal results” setting under Google Assistant settings in the Sonos app, and it was correctly set to enable. But apparently it has stopped working. I checked another non-Sonos speaker that has Google Assistant, and it’s also affected by the same new bug - it has the “personal results” setting enabled, and it no longer works. The “personal results” setting continues to work correctly for Google Home speakers. Google has obviously made a change that kills personal results for all non-Google speakers, either deliberately or as an accidental bug.

I checked if Google assistant is possible to be install to my Sonos beams or not.and I confirmed that it is possible.However, my area(Japan) is still impossible to use Google assistant on my Sonos.Are there any schedule to apply google assistant to Japan?  

I want my Sonos One to be the default music speaker when I say a command like “play rock music” or when it’s already playing “play the next song” without having to mention which speaker. I don't have the option in the home app that's mentioned in other threads. 

Since a couple of days, my Sonos Beam (Gen2) and/or Move keep saying they can’t ‘reach Philips Hue’, when I use voice commands via the Google Assistant. This used to work fine previously. The problem seems to be related to ‘scenes’, because a more simple command as ‘Turn of all the light’ still works. Maybe something went wrong with the most recent software update from last week, or so?Thanks in advance for all the input!Michel

PROBLEM: When I ask to Google Assistant to play some song uploaded on my free YouTube Music account or on my local NAS it can’t.STEP by STEP action:I have only one Google Account on my Android Device.First of all I set up Google Assistant to control Sonos throught my Google Account (on my Android Device).Then I connected my free YouTubeMusic account to Sonos App and I set YouTube Music as my preferred service on my Android Device.Then I uploaded some songs on my YoutubeMusic account. If I ask “Ok Google play porcelain of Moby on Sonos” it reply “Ok I’ll play porcelain of Moby from YoutubeMusic on Sonos…. I’m sorry the content is not available on Sonos”.I also tried to remove the YoutubeMusic Account from the Sonos App then I uploaded some songs on my NAS and paired Sonos App with NAS (I can see it on my Music Library on Sonos App). So I asked “Ok Google play porcelain of Moby on Sonos” then Google assistant reply “Ok I’ll play porcelain of M

Hello,I need your help please:Can we use google assistant or any other system to record conversations in a room where a sonos is without notifying it? Can we use the sonos system combined with google assistant or any other one to listen to activities happening in a room?I am asking as I suspect my ex husband set this up to follow my conversations and listen to activities happening at my home. Thanks so much for your help!

It is UNACCEPTABLE that you are marketing Sonos Roam speakers with GOOGLE VOICE ASSISTANT and ALEXA when you do not support it in Poland. The Roam should not be sold in this market as you are misleading customers with your translated user guide, indicating it can work. Only to figure out, by digging deeper on the website that it does not.Can I ask you Sonos, why you are selling the Roam in Poland, when you are fully aware that the only product that should be on sale is the Roam SL?As for the laziness of not adding voice support with English is beyond me. Next of, except for the fraudulent behavior against your own customers, this practice is exceptionally fraudulent against your competitors. They are not advertising their products with features they do not deliver.As a company you have lost all integrity as it is quite clear you do this deliberately. Fortunately I am in a position to advice quite many people on consumer products, needless to say,

I have tried resetting multiple times, reinstalling all my apps and also a factory reset on my Sonos move.  I verified it is connected to the same network as my phone and while I know there is a connection between my phone and the sonos device it still will not install google voice it goes through the steps and when it looks for the device it says not found.