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Sonos one stopped playing Tunein via Spotify and GA voice command

  • 29 April 2023
  • 3 replies
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Userlevel 2

Hello. uaing a one year old Sonos one for a year with GA voice control to play TuneIn radio stations via my Spotify account,  The Spotify account id setup as the default music sercive and worked fine until a couple of weeks ago.  After the voice command, nothing happens, but I can start th3 service via the Sonos App (old on3) w/o problem.  I can also ask GA to stop playing but not start,.  Anyone with ideas where to start ?  

 

 

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Best answer by Airgetlam 30 April 2023, 18:59

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3 replies

From the ‘view real-time service status page’ link, which takes you to status.Sonos.com

Google Voice Assistant - Playback Failure - Full playback failure

Identified - We've identified a problem with Google Assistant, voice requests to control Sonos and play music will likely fail, please use the Sonos app. 
Apr 24, 2023 - 14:30 UTC

Userlevel 2

Many thx for this, so I hope Sonos will get an update/fix to resolve this soon.

Userlevel 7
Badge +18

Many thx for this, so I hope Sonos will get an update/fix to resolve this soon.

Or that Google will do so, depending on what the fault might be.