Hello. uaing a one year old Sonos one for a year with GA voice control to play TuneIn radio stations via my Spotify account, The Spotify account id setup as the default music sercive and worked fine until a couple of weeks ago. After the voice command, nothing happens, but I can start th3 service via the Sonos App (old on3) w/o problem. I can also ask GA to stop playing but not start,. Anyone with ideas where to start ?
Best answer by Airgetlam
From the ‘view real-time service status page’ link, which takes you to status.Sonos.com
Google Voice Assistant - Playback Failure - Full playback failure
Identified - We've identified a problem with Google Assistant, voice requests to control Sonos and play music will likely fail, please use the Sonos app.
Apr 24, 2023 - 14:30 UTC
From the ‘view real-time service status page’ link, which takes you to status.Sonos.com
Google Voice Assistant - Playback Failure - Full playback failure
Identified - We've identified a problem with Google Assistant, voice requests to control Sonos and play music will likely fail, please use the Sonos app.
Apr 24, 2023 - 14:30 UTC
Many thx for this, so I hope Sonos will get an update/fix to resolve this soon.
Or that Google will do so, depending on what the fault might be.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
