Google Assistant and Sonos

Still trying to get my GA routines working again on my Sonos Ones, but I’m just encountering one error after another that makes it difficult to even pinpoint the specific problems. That’s very frustrating!   First of all the GA routines invoked on my Sonos speakers are now failing about 30% of the time in the last few weeks. It tends to come and go in bursts - if there’s one failure, there are lots more for a while, then things settle down. (Just to be clear, there are no failures on my Google Home speakers, no failures on the Echo Dot located right next to the Sonos speakers, and no failures if I switch to Alexa as the voice assistant on Sonos).   Whenever there is a failure, GA on Sonos locks up for more than a minute with the “active” LED on, then says something went wrong. Sometimes it’s worse - for example if I ask it to play my news briefing, the response is sometimes delayed for several minutes, during which time the active LED is not on, and GA on Sonos will not respond to any

Recently purchased a Sonos One Gen2 to replace a Google Home in my bedroom and I've noticed that the GA support is highly suspect on the One. There are multiple issues that I'm wondering if others are experiencing: 1) No matter what volume I set the speaker, the GA's voice is the same (loud volume), how do I turn her voice volume down? 2) Can I set an alarm volume separately from the speaker volume (similar to what I can do with my Google Home). 3) This is the big one, I often get no response from the Sonos for simple GA commands like what time is it, etc, and eventually GA responds with "There was a glitch, please try again in a few seconds". Is GA on Sonos really this unreliable? It reminds me of my GH when I first got it who knows how long ago (but it runs fantastic now). Appreciate if anyone can provide feedback, maybe I somehow have a defective unit and need to replace it, but somehow I doubt that's the issue. Thanks Sonos community! PS: I also have a Play:5 and a Sub and love

Does the play:5 take voice commands like the Sonos One? I can control what is played via my google Assistant but not speak to the play:5. 

Hello! I'm trying to set up my apartment for a small, simple home theatre, but I'm running into problems with the audio. My current setup consists of a projector sitting on a shelf on the back wall, a Chromecast plugged into the projector via the HDMI port, a Google Home Mini also on the back shelf with the projector, a screen mounted to the opposite wall of the projector, and a Sonos Playbar mounted to the wall underneath the screen. I don't have a TV that's easily accessible to plug the Playbar into (since they're on opposite walls), so having the Playbar pick up the audio of the projector is potentially not possible (or will require a rather long cable). My hope was to connect my Google Assistant to my Sonos account, with the Playbar set up without a TV, and have audio play through the Playbar when casting to the Chromecast in the projector. Currently, the audio for the Chromecast plays through the Google Home Mini's speaker (by default). The Playbar is visible as a device in my

Hi Folks, I recently got an email from Sonos saying that we can now play music from Apple Music using Google Assistant. However, whenever I try to play music using my Sonos One I get an error "Okay, playing music using Apple Music... I'm sorry there was an error with Sonos One". Can anyone help me out with this? The email states that the Google Assistant integration leverages the Apple Music subscription using the Sonos App, so there shouldn't be any issues. Below is a picture of the email. Thank you, Phillip K

When I try and link Google Assistant to my Sonos One(s) I get as far as the page that says ‘Go to your Google Assistant App’, however when I click it it redirects me to the App Store despite the Google Assistant App being installed on my phone. I have have tried uninstalling both apps, hard resetting my phone and resetting the Sonos system countless times, but every time I still get misdirected. Has anyone else seen encountered the same problem?

It looks like Sonos One and Beam are connectable to Google Home devices (specifically, the Nest mini), but I don’t see info for Playbar. Any ideas?

If I put on a specific song from Youtube Music on my Sonos One via my smartphone, that song plays, and afterwards it automatically generates a playlist, putting on similar songs to the one I put on. In other words, it will keep playing some kind of music to keep the party going, which is the expected behavior and what most other speakers will do. However, if I put on the same song using Google Assistant, it plays that song only and then stops. This isn’t good for keeping the party going, and it's completely contrary to what happens e.g. on Google Home. Will this be changed at some point?

I’m trying to set up voice control through google assistant on my new Play one. However, in the app when I select services the only options are “music and content.” There is no “voice” options available. I’ve tried re-downloading the app and double checking that It’s updated. I live in the US so it is definitely available here. Any help would be appreciated.

When I go through the steps of adding Google Assistant in the Sonos App it says: “Your Google Assistant is ready to use with Sonos Include the room name when you ask the Google Assistant to play music.”  Except it’s not showing me any of my Sonos speakers.  So what’s going on here? When I go into the Google Assistant app itself it shows every one of my devices.   Also when I go back into the Sonos App under services it does not Show Google Assistant it simply shows Add a Service as though I never connected the two. I’ve tried telling the Google Assistant to play things in the kitchen for example and I get the response, “Sorry, the requested media content isn’t available for your Google Play Music subscription tier.” or I will tell it to play Lithium on SiriusXM in the kitchen and get the response “ Sorry, it looks like SiriusXM isn’t currently supported on the Kitchen.” I have both Google Play Music and SiriusXM accounts paired to my Sonos and they work just fine via the Sonos app.  Go

When I ask my sonos to play something it tells me that ‘family room is unavailable right now’ Any one able to tell me how I can fix this?  thanks I’m advance

I have a Sonos 5.1 (beam, sub and 2 ones). When I turn off the tv using the google assistant the sonos speakers are automatically muted. The don’t unmute automatically if I play music (i.e. Spotify). Is there a way to disable this automatic muting?

Bought a sonos over a year ago as I was impressed with the sound quality. The selling point though was that it would have google asistant as i use alot of nest and google products.1 year later no sign of google assistant in ireland. UK USA Canada australia who are all english speaking have it. Other languages have also been rolled out. If I lived in Nothern Ireland which is part of UK could get Goolge assistant but not in the south of Ireland. Do not understand. Our accent is not that thick that google would not understand . Nest and other google assistant devices work in the south of ireland. So dissapointed should have invested money in a different product. WHY taking so long and no date in sight

Hi there, I’m getting quite frustrated by the amount of "Sorry, I don't know how to help with that yet" and other various apologies or no response from Google Assistant on my Sonos One (gen 1) when trying to play music via Spotify Premium. I’ve had the same setup (see bottom of this article) for almost 9 months and for the first 4-5 months this was pretty fluid and worked well, but it seems to have got progressively worse, and often ends at me yelling at Google. I haven’t changed anything in the system setup detailed further down. I used to be able to easily say “OK Google, play The Eagles” or whatever song / album / artist and the only issues I would have were with my accent / variations of artists etc. But now it seems really difficult for Google Assistant to know I even have Spotify. I have to try a huge myriad of sentences, some as long as “OK Google, play The Eagles on Spotify on my Sonos Lounge System”, all of which there is no rhyme or rhythm. Once I do eventually get Spotify go

I have the Google assistant app loaded and it recognizes the Sonos One speaker and the microphone is activated but The Google assistant does not respond to commands.  Is it possible the Sonos is defective or is it just user error?

Just got the Sonos One, connected to Google Assistant with YouTube Music. Some music commands work well, but some I get “Sure Playing [song name]” and right after that “Sorry I can’t find what you asked for”.  It doesn’t seems to be the connection with YouTube Music because some songs do work. Could it be that the Sonos see only a portion of the YouTube Music library?  When I search for the song in the YouTube Music App, I see it, but when I search for it in the Sonos App (connected to same YouTube Music account), I cannot see it.

We are not able to enable both these voice assistants but are forced to choose. I'm sure I'm not the only one assuming Amazon, Google or both companies are actively preventing us from enabling both at the same time. I have however seen media reports that Sonos have publicly stated this is to enhance user experience. We'll probably never know the full reasons why this isn't currently possible. I've created this thread so that those of us wishing for both to be enabled can clearly state that our user experience would be enhanced by being given the option to enable both assistants on the same device at the same time.

I have 2 x Sonos Ones Gen 2 configured in stereo. Sound quality is excellent. Response to Google Assistant commands however is terrible. I have other Google Assistant devices around my home which respond to commands first time everytime. Is there a known problem here which is being investigated? Maybe a software update in the very near future? Help please as is almost unusable.

I am constantly getting the “I can’t reach the internet right now” from Google Assistant (GA) running on both my Sonos One speakers.  GA on my phone has no such issues and neither do three Google Home Minis in my home.  The speakers themselves have Wifi connections because I can use the Sonos app to play musing on them with no issues.   Suggestions?   This is quite annoying.   I bought two One’s in December 2017 only because of the promis of GA availability in the near future, then had to put up with the constant delays from Sonos to the point where I had forgotten all about this.  A few weeks ago I realized that GA for Sonos is finally out and installed it, only to get these issues.  Have no interest in Alexa, Amazon already knows way too much about me to give them yet more information.

I keep getting the message “looks like there aren’t any other speakers connected on your home network so I can’t broadcast your message.” I am able to group and play on my play one speakers with the the sonos app and I can also use Spotify direct control so I know they are on the network. I am also able to see the speakers in the google home app. Anyone have any ideas on how to resolve this? From the home app I try to broadcast and it says broadcasting now but nothing is broadcasted. TIA -Tom

Lyckas inte att ansluta tjänsten med Google Assistant. Få felmeddelande när Sonos ska länka till GA.  Hur kan man lösa detta?    

Jag har försökt jättelänge nu men det funkar inte! Jag har försökt koppla Google Assistant i flera timmar nu men det fungerar inte, vad gör jag fel? Jag har försökt allt enligt tidigare trådar om problem med samma sak.

Hi I have a Beam hooked up to a Sony android TV and am using Google Assistant throughout the house (2 Ones in other rooms). I can turn the TV on and off, as well as changing the volume, but cannot get anything more advanced controls to work, such as playing Netflix via voice control through Google Assistant. Does anyone know if this is possible, and if so how do you need to set it up? I have another (non-smart) TV with a Chromecast, which you can control via Google Assistant so had hoped Android TV would be the same as Chromecast. Thanks in advance

Hi, I’m a newbie and have a Google Nest hub, but need better sound quality. I would prefer to change the default speaker in the hub to a Sonos but with which Sonos is this possible, only with the portable with bluetooth? A friend of mine had an old Sonos speaker but I didn't see it in the menu of the hub to automatically stream all music to it.   Thanks Vince

I installed at used the Assistant without any problems and working fine. After sine time it stop working. No respons or connection at all. The light in the microphone on the speaker is off.tried to reinstall via the Sonos app and same isssue - works for a while and Them stops again. any ideas?