Controllers and Music services

Freegal Music streams your local public library content:“Offering over 18 million songs belonging to 200+ genres— including Sony Music’s catalog of legendary artists— Freegal Music+ is one of the most popular library services in the world, and with 200,000 songs added monthly, ...”So why is there no Sonos service for this wealth of content .. that you’ve already paid for through taxes?I guess it’s just ‘cause people don’t realize how much content is sitting right there waiting for them to get a library card and stream.Anyone have a way to add freegal music streaming as a sonos service?

I have an Era 300 connected via Wi-Fi, AirPlay and Bluetooth and controlled by my iPad.Considering changing my iPad.As in the past, I’ll use my Mac to backup my old iPad and then transfer content to my new iPad.Will my Era 300 just work again after I change iPad or is there something I need to perform on my new iPad/app/Speaker to get it to work again? Thanks in advance…. 

When I try to access my Apple Music I am getting a message that says it can’t be reauthorized until one or more of my Sonos products is updated. What does this mean?I have Sonos One speakers and a Sonos Sound Bar,  I can access Pandora and Amazon Music but not Apple. 

Sonos App has stopped searchin Spotify.  Both Sonos and Spotify are “working” -- i can play spotify content from within Sonos -- but I cannot seach from within Sonos.  I have (soft) repooted the speakers, rebooted my phone and removed and then readded the service,  None worked.

Bonjour,Mon application Sonos a été mise à jour sur les deux appareils que j'utilise...Depuis, Spotify qui était dans mes services n'apparaît plus dedans... (je ne le trouve plus non plus dans la liste des services proposés par l'application...) Et quand je passe par l'application Spotify, je vois mes enceintes apparaître mais quand je cherche à envoyer la musique dessus, ça ne fonctionne pas...Auriez-vous des conseils?

Trying to set up Quobuz. Following the prompts in the Sonos app. Get to ‘Authorize Quobuz’, click it, then Error 500 - can anyone help?Thanks

It seems the integration with Radioplayer is broken again  1. The radio stations that I have added to my homescreen in the past do not start anymore clicking on them 2. Searching for radiostations in the old search do not include Radioplayer stations anymore 3. Searching for radio stations in the new search state that Radioplayer is not responding. The service status page does not mention any issue, which is obviously wrong.  

recently when using Deezer, each time a song ends/begins at least one speaker stops working and starts again about 10-15 seconds into the song.whe I try to disconnect a speaker from the group, it freezes and continues to show all speakers as connected. I have reauthorised deezer, cleared data and cache, rebooted the router, and reinstalled the app but nothing works.

VERY FRUSTRATING.  ALL API ACCES S AND EMAIL IS RIGHT - ALTHOUGH ITS NOT PULLING IN MY YOUTUBE PLAY LIST. 

Hi Sonos,i just upgraded to 15.5 and found out that Sonos solved the slider sync issues with a very cheap way removing the micro ticks when moving the sliders. Now I need to release the slider before I get a change applied to the speaker. The only slider which still has the ticks is the volume slider. What is going on Sonos? I expect that moving a slider immediately is getting applied to the speaker like in the past. Please fix immediately!!!!!!!

I have a problem I went on vacation in Mexico the house we stayed at had a Sono system I connected to it. Now at home in the USA I bought a Sonos Arc and I cannot login into my account to make changes it shows what must be the email to the Sonos account in Mexico what to do. 

I have some newer Sonos speakers (One, Play:5, Arc) and they will play the stations. They all work fine with Spotify and Amazon and indeed normal music from Apple Music. But if I play an episode from Matt Wilkinson for instance the Play:1 units will not make any sound. If I hit the play on the unit it starts / stops music everywhere, and the volume buttons make changes in my iOS app. But no sound. Not sure what to do.

Hi, my Android app, no long shows Spotify and Souncloud, when I do a search  and select artist. Shows my library, but they have disappeared.  Rebooted everything, reinstalled Spotify (just incase) will show artist name in songs only. Only if the have a best of And help please.Michael

I believe I discovered a bug in the Sonos S2 app that showed up after the 15.2 update.  Now when I go to Sound, EQ, and adjust Bass and Treble by grabbing the Dot on the sliders, both Bass and Treble move together where they should be independent of each other.  Fortunately you can use the plus and minus signs and the sliders still work correctly.  I’ve redownloaded, reset the app, updated my iphone 12 to 16.4 but it didn’t fix the issue.  I called Sonos so hopefully it will be fixed with the next update.  Anyone else have this issue?

Never a quiet day with sonos.Now, my system of 12 speakers skips every 2nd song after playing it for 5-6 seconds.Any idea what should I do ?

Over the past month or so I am finding that playlist tracks skip prematurely to the next track when using the Spotify service with cross fade enabled. Tracks pay in full when cross fade is switched off.

I bought the Sonos Amp just over a month ago, my first ever Sonos product, to push a few passive outdoor pool speakers (the unit itself sits on a table inside the house) but its unfortunately unusable and I’m very close to throwing it into the pool. The reason is because I constantly receive a playback error of ‘Unable to play - the song is not encoded correctly' when trying to enjoy music. Here are some notes on the problem:Use YouTube Music for streaming service, haven’t tried another one yet The Sonos app is quite sluggish when choosing or cycling through music tracks, both on MacOS and Android (long time between switching tracks, forward, backward, etc.) The only time it doesn’t skip tracks with this error is when I’m not actively doing anything in the app itself, at one point it went for hours even There’s nothing wrong w/ my home network, however in researching this problem I realized the Sonos Amp only supports 2.4Ghz (not 5GHz) which is

My Spotify doesn't show in the Sonos app.I can play from the Spotify app but when I go through Sonos it says “the associated Spotify account was not found in your Sonos system.”Have had no issues prior and have reauthorized Spotify to Sonos, reinstalled both apps and still get the same message.

I just don’t get it.If I want to play something on multiple speakers I simply select what other Sonus devices I want, when I’m playing something.  For the TV, I have to add my Sonus roam SL every time manually, so I thought, I know, I will create a group with my Arc, left and right speakers and sub woofer plus the Sonus SL, which is easy to do.  Now I have no idea how to actually use that group, as I still have to add the SL every time I turn on my TV.  Also, the volume control on my TV remote only changes the volume on the main set with the Arc, the SL stays at whatever volume was set in the Sonus app, which is a bit tedious.What am I missing here?I use Google assistant and also Sonus voice control.  I also have a 300 in the master bathroom with a beam in the bedroom next door, so I created a group, but there is no way to use it that I can find.I must be missing the something here, can anybody explain. 

You pay so much money that at the end you loose one of the only interesting item of the app… so expensive and big deception

In the past week sonos has stopped playing AAC files from my Apple Music library anyone know why? This is happening at both houses so I know it isn’t a router issue. That said, I have restarted both routers to no avail. because they always they always start you off with the old did you restart ….

(500) Sorry, we are unable to set up your SoundCloud account at this time. Ive tried adding SoundCloud from IOS and Windows and get the same message:(500) Sorry, we are unable to set up your SoundCloud account at this time. Any Ideas?  All my music is on soundcloud, This kind of makes my Sonos useless right now.

I’ve been a huge Sonos user for maaaany years.  I have one feature that I really think would improve the user experience inside the Sonos S2 app.  Please make it possible to sort Spotify playlists as your want; for example by ‘last added’ 😃  Am I the only one needing this?  I know I am able to use AirPlay, but the connection is not that stabil as directly through the app.  Tobias,Denmark

Using a different method to store / play my CD collection. How do I remove my PORT.I see no remove option although it's not connected, and I get a warning of this.

This has been another major issue for us with little to no official remedy from Sonos.Homekit requires this back end update for certain accessories and is in current IOS (non-beta) software. Sonos’ only suggestion is resetting all speakers and re-adding (major timesink) which we’ve done twice, only to have the issue return. Any help from the team or ETA on a fix?