Hi, my Android app, no long shows Spotify and Souncloud, when I do a search and select artist. Shows my library, but they have disappeared. Rebooted everything, reinstalled Spotify (just incase) will show artist name in songs only. Only if the have a best of
And help please.
Michael
Best answer by Corry P
Hi
Welcome to the Sonos Community!
There is currently an issue with searching Spotify for artists within the Sonos app. As you are on S1 software, the best workaround for you would be to put your search term in “quotes” - that seems to help get results from Spotify, and does not interfere with getting results from elsewhere.
As for SoundCloud, there was a service outage recently - perhaps you were affected by that? It seems to have cleared now, so it may be worth trying again.
If none of this helps, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.
I hope this helps.
+19Hi
Welcome to the Sonos Community!
There is currently an issue with searching Spotify for artists within the Sonos app. As you are on S1 software, the best workaround for you would be to put your search term in “quotes” - that seems to help get results from Spotify, and does not interfere with getting results from elsewhere.
As for SoundCloud, there was a service outage recently - perhaps you were affected by that? It seems to have cleared now, so it may be worth trying again.
If none of this helps, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.
I hope this helps.
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