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Radioplayer not working

  • August 24, 2023
  • 1 reply
  • 532 views
H

It seems the integration with Radioplayer is broken again 

 

1. The radio stations that I have added to my homescreen in the past do not start anymore clicking on them

 

2. Searching for radiostations in the old search do not include Radioplayer stations anymore

 

3. Searching for radio stations in the new search state that Radioplayer is not responding. The service status page does not mention any issue, which is obviously wrong. 


 

Best answer by Corry P

Hi @HansDP 

Thanks for your post!

We are aware of an issue that currently prevents Radioplayer from producing results for New Search specifically (the workaround is to use Classic Search), but we could not replicate the rest of the issues you report. I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

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1 reply

Corry P
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  • Corry P
  • Sonos Staff
  • Answer
  • August 25, 2023

Hi @HansDP 

Thanks for your post!

We are aware of an issue that currently prevents Radioplayer from producing results for New Search specifically (the workaround is to use Classic Search), but we could not replicate the rest of the issues you report. I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

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