Controllers and Music services

Can you guys seriously listen to the consumer?! I see several feature request for a schedule, timer, or auto shut off for Night Sound and Speech Enhancement?! Since having a kid it’s constantly left on for days sometimes weeks till I wonder why my system sounds off then remember to check. The worst of it for Sonos is that I’ve tried to show off my system a couple times to family/friends while wondering why it didn’t have the kick or immersive sound only to realize after the fact that those settings were left on. I see several community and Reddit posts requesting this feature spanning several years. It longer feels like a nice to have feature and more of a nuisance at this point.

I can’t “heart” Apple Music songs in the Sonos app, like I might be able to in SoundCloud, which shows the heart next to the song title in the same screen that contains album art and music controls (play, pause, seek, etc).

This is driving me crazy. I’ve got Spotify desktop app open on Win10. I can play an album or playlist fine, in the order I want. Shuffle options are OFFAs soon as I use the Spotify app to “Connect to a device” (in this case a Roam sitting next to the laptop) the queue completely changes and the SHUFFLE option turns on in Spotify. If I disconnect the Roam, the shuffle feature turns back off and the queue reverts back to normal.What is going on?To compound matters, the exact same thing happens if I use the iOS version of the Spotify app yo connect to the Sonos Roam. If I choose to play the music on the phone, it reverts back to the normal order. If I try to launch the playlist from from the desktop Sonos app (ver 16.6  S2  83161210) I just get “the connection to Spotify was lost” error message.  It’s unusable. I’ve tried uninstalling the Spotify service, reinstalling it again too.If I try to use the Sonos ios app, the same thing.

Hi everyone. Hopefully someone can assist me. I have a number of issues with the playback with my system but today my question concerns the Sonos app. The Brennan will send 20 music tracks to Symfonisk and start to play. The album art is displayed on the “now playing” page along with the Artist/Track information. However the queue does not show any information only 20 placeholders. Actually it does display the animated “playing” bars for the track now playing and advances to the next track when it should. If the artwork and track information is available to the “now playing” page why is it not showing in the queue? I have tried the Windows app and it shows everything. The artwork and track information is clearly visible. I’m thinking it’s an app problem but is it a setting that I’ve missed? Any suggestions?

Simple question - why is the Sonos app so slow? When I open Apple Music or Spotify, there is no loading time. The Sonos app seems to be 5-10 seconds. Even clicking on a platform source and finding a song is slower. I can’t put my finger on it, but it just isn’t snappy like other services.  my alternative is to have Apple Music send directly to my Sonos speakers, but it doesn’t appear to play Atmos if I do that.  is there any chance Sonos will make their app as fast as the service apps, or allow me to send Atmos to my 300s?

Seems recently, within the most recent Sonos app update (80.20.35) I have noticed cutting out on one or more speakers within my system only when streaming Apple Music with a track in Hi_Res or ~Lossless format. Sometimes the speakers bounce from one to the other or cutout intermittently and then temporarily come back. (6 One SL’s, 1 Move, 1 Sub Gen2) All speakers on Wi-Fi - 5GHz (eero mesh)When this cutting out occurs I can see the Wi-Fi radio analytics spike to a ‘congested’ state within my eero mesh system. Streaming any of the other music services I used in the native Sonos app (Amazon music, Sonos Radio, iHeart, Sirius XM, ReListen) do not cause intermittent cut-outs or issues when streaming.When I stream to my Sonos speakers via AirPlay directly from the Apple Music app I do not have the speakers cutting out intermittently when a track is streaming Lossless or Hi_Res.This issue just came up in the most recent app update or perhaps it was the update before last week I noticed the i

Hello, after a year, a new CEO and now a “we are sorry” phase from Sonos, I want to put a very niche feature back on the table for a future sprint from your dev teams :The support of custom providers.Yes you might want HTTPS, but I know how to install a reverse proxy.Please let us, the tech advanced people do cool tricks again and let me use subsonic again with my Sonos system.https://en.community.sonos.com/controllers-and-music-services-228995/airsonic-subsonic-bonob-support-6893831

When playing music from Apple Music in the Sonos app (not AirPlay), most tracks seem to correctly apply album-based loudness normalization. That’s great! However, if the song is only in Cloud Music Library (i.e. uploaded from my Mac and unavailable to be matched in Apple Music), no normalization is applied, and the song can be wildly louder or quieter, which makes the Apple Music–Sonos integration completely unusable for me, especially if I want to shuffle a playlist of mixed sources, which may have me frantically running for the volume slider between each track.These Cloud Music Library tracks have normalization data (iTunNORM tags) in them, whether scanned by Apple Music when adding to the library, or by a third party app. Apple Music has used iTunNORM tags since it was called iTunes, and it has always worked fairly reliably in Apple Music’s iOS apps (except when Apple randomly introduces AirPlay bugs, which they occasionally deign to fix). As of iOS 18.5, that mostly works as expect

When I open the Sonos App, go to Amazon Music Service > My Music > Albums and choose an album from my Amazon library, no play, shuffle controls appear. This just started this last week or so and I’ve tried the usual: signing in and out, reinstalling, reauthorizing Amazon Music.  Anyone have the same issue? Support for Amazon and Sonos drew a blank and pointed fingers at each other.   

why can’t sonos keep various artist albums in one folder under compilations like it use to. every compilations album is now split into single songs.

How do I give my daughter access to control music selections on my Sonos system

My music library disappeared after the May update like many other people. Tried all of the solutions put forward by other people but none worked. Decided to give up and find other systems that would play my music library in the Sonos sound bar. Recently decided to see if Sonos had solved my problem. There was now an update your music library key. Not sure if that was there before or not but tried it anyway. It seemed to work, but then came up with the message that it was indexing my library. It has now been indexing for a week and so I still cannot access my library. Any suggestions, not very computer literate so no compilated solutions.  

I primarily use my Sonos setup to play music from my network-attached storage. However, when browsing content by artist, only the most recent 99 releases are accessible. This means that, unless I know specifically what to search for, I’m unable to access the majority of content for the more prolific artists in my collection. It totally ruins the times you want to scroll through a list of releases for inspiration when deciding what to play. Is there any chance this arbitrary limit will be revised or, ideally, removed?

My Bufflow NAS drive stopped working due to SMB(!) issues, but did work perfectly with Windows 11 to stream music, approx 18 months/2yrs ago. I have since purchased MacBook Air laptop and need to purchase a new NAS drive to transfer music for iCloud, to again stream. I’d appreciate anyone who’s done this, advising which NAS drive they are using, I’m ok with reasonably simple setups, but nothing too complicated…. I don’t expect recommendations but would like to know what works with MacBook and SONOS… all a bit of a minefield…. Thanks in advance 

Can I reset Sono's system to out of box settings to get rid of an old Apple Music login that is no longer accessible? 

Prior to the app update, I would often use the “Go to album” function a lot. Its useful if you can only remember the name of a track from an album rather than the album name, its useful for exploring albums within playlists, etc. and in general it was just a useful and easy to use feature.The alternative, of ‘Go to Artist’ then scrolling through sometimes dozens of albums is clunky and frustrating. I’ll often end up literally googling an album name to search for that rather than finding the album in the app itself. Why is this seemingly very simple, but very useful feature still missing 12 months after the app update?

Has someone experienced trouble getting your Bandcamp collection (new and older bought music) showing in Sonos app to play? or does the collection appear out of phase so that when you play a track another one reproduces instead?Any ideas would be appreciated.

i have had the app for about 4 months. At first everything was working perfectly fine and all of a sudden it logged me out of my account and when I tried to sign back in, it redirected me to the website and the “sign in” sign was still appearing. it has been like this for the past couple of months and in the meantime, the app logged me out of my Apple Music account, which is very similar to my Sonos account and now I cannot login into my Apple Music on the Sonos app so basically I just cannot use the speakers from you because I used them mostly to listen to my music from Apple Music and set on my alarms in the morning! Please help me do something about this issue! 

My alarms kept disappearing until I installed the app update. Now all is well 

I was using Play:Ones in a couple bedrooms for white noise, but for the past several months+ the white noise (one "song" from Spotify, on loop) will change during the night to other music. The music change seems random, not when the track comes to an end.The music is not from any of my play lists, and if often of genres I generally don't listen to.No one nearby has or had ever had access to my Wi-Fi.Monitoring software on my laptop isn't detecting any network interruptions. The Wi-Fi signal at the speaker locations is 5/5 on my phone. Any ideas as to what is causing this, and more importantly, what could fix it? Thank you.

Just a warning to anyone who hasn’t upgraded their IPAD to the latest Sonos App (80.20.34) yet be aware that having updated mine it is now stuck in the “setup loop” issue where it prompts for me to go through setup EVERY time I launch the App.  To debug I deleted the App and Re-installed it   but that has made no difference. Diagnostics submitted but no solution from Sonos support just yet.  

After listening to a radio station or TV sound there seems to be no easy way revert back to playing the loaded queue for the device.  On the old (IOS) App (from a year ago), the now playing screen always used to have a ‘queue’ icon in the bottom left which would quickly enable the loaded queue to be re-started after listening to the radio or TV - this no longer seems to be an option with the new App?Can it please be re-instated.This facility is still available using the Windows PC controller (and also using SonoPhone App).  Would be nice if this were available in the official App.

Why is the sonos system not playing podcasts lately? I get the "Unable to load content. Retry" message for a week now.  Ove tried various fixes. What works for iPad and Android phone?

I have a group of Sonos speakers and within the last two weeks the controls on any speaker will control all the speakers in the group.  THey used to be independent of each other.  For eample, we have two reception desks in the same group. If one speakers physical controls are changed (temporarily lowered volume or muting completely for a meetingt, etc.) every speaker in the group has the same change. The possible solution I’ve seen is to give every speaker a iOS device so someone can change the settings in the Sono app.   Not very friendly for business use.  Is there any way to set the controls so each speaker's controls are independent? 

why can I not play Sirusxm on my Sonos account via my Mac Computer. I get a Zero with a slash through it on each channel