I’m honestly stunned we’re still having this conversation in 2025. People here have dropped over $3,000 on Sonos gear, and yet we still don’t have a proper in-app EQ that lets us actually personalize our sound. No parametric EQ, no real control, nothing beyond the same basic sliders we’ve had for years.
And let’s be clear: the kind of customers who buy Sonos aren’t casual listeners. We care about accuracy, detail, tuning. We bought into the ecosystem because we expected a company that takes audio seriously. But the total absence of a real equalizer shows the opposite a lack of seriousness, a lack of respect for your most loyal customers.
Honestly, this is reflected in the stock price too. You can see the loss of confidence right there on the market. And you feel it here, every time someone brings up a legitimate criticism. The moment you don’t shower Sonos with praise, there’s suddenly an army of “regular users” swarming you, shutting down the conversation, acting like insiders hiding behind user accounts. It’s exhausting, and it kills open discussion.
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Sonos needs to wake up. This slow decline isn’t going to magically stop. Ignoring customer requests in 2025 is not a business strategy it’s self-sabotage. People asked for real EQ options for YEARS. Still nothing. Still the same silence. Still the same “soon”’ or “we’ll pass it along.”
You want to rebuild trust? Start by listening to the people who actually invest in your products. Not the insiders, not the echo chamber the real customers standing here, asking for the bare minimum: control over the sound we paid for.
Sonos, it’s time to get serious. Because right now, your customers are losing patience… and you’re running out of excuses.
