hi
have been using phones both android and apple lately to run system - tonight used laptop i cannot add new radio stations or see settings - i am offered update but assume that is to sonos 2 and the system is all old so dont want to do this. the only things i am offered are check for updates and change language - any thoughts
The windows app, for all practical purposes, hasn’t been touched since they ‘retired’ it, other than bug fixes. If you’re doing any management tasks, basically anything other that music playback, you’re better off using either the mobile controller, or possibly the new ‘web’ app, which I haven’t tried.
I’d be curious as to a screenshot of the ‘update’ screen you get. There is certainly a difference between an update to S1, and an upgrade to S2. For your use case, it might be easier to just delete your Windows controller from your Windows PC, and just download a fresh version from Sonos. I’d use the mobile devices you have to check to ensure the speakers are up to date, which the fresh download of the S1 controller from the Sonos website will be expecting.
+24Your S1 app is out of date (it still get occasional updates), click Update and you’ll get the latest S1 app and the disabled features will work again.
hi have deleted and reinstalled it gets more odd - had to re-authorise Plex and BBC sounds both work as they did before on phone Plex now works again as it did BBC sounds is still the issue but assume will just have to use phone
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