Skip to main content

Controllers and Music services

Get help with the Sonos S1 Controller app and the Sonos App for mobile, and the Sonos desktop app. You can also get help with using partner apps with Sonos here.

  • 8,553 Topics
  • 57,958 Replies
Ken_Griffiths
Ken_Griffiths
answered this question

How to use Sonos in homekit

@BretonMaitre There are still some issues with HomeKit but if you Airplay to a Sonos speaker registered as an accessory in the Home App and...
  • 0
  • 3
8553 Topics
M
Moogwai1975Contributor I
posted in Controllers and Music services
new app, can i play music off my phone

Hey guys, as I said in the description.....will this new app enable me to play music off my phone again? Like it used to.  Cheers 

2427
Bumper
8 months ago
D
Ddiaconu22Contributor I
asked in Controllers and Music services
Plex + Sonos app = not being able to play FLAC 44.1/16 files

My setup: Beam 2 + 2 x One SL.I got Plex to play my local FLAC files.If I play high-res files (FLAC), it’s working fine.If I play 44.1/16 bit files, it says that it lost connection to Plex (through the Sonos app). Playing the files through the Plex app or in the browser works just fine.Any idea what’s wrong?

41911
Ken_Griffiths
8 months ago
Y
YounghusbandContributor I
asked in Controllers and Music services
increments of volume on ios

I’m sure I once came across a setting where i could control the increments on volume when pressing volume on my iPhone. For instance a press would be 1,5 or 10 % increments. I’ve searched high and low for that setting but cannot find it. The steps are far too large, especially at very low volumes. 

1532
Y
8 months ago
F
FHE2019Contributor I
asked in Controllers and Music services
Sources disappear from Sonos app after playing a record on the Victrola Carbon Stream turntable

After playing a record on the turntable I tried to switch to the radio, but on the Sonos app the only sources showing were the old TuneIn and Music Library. New TuneIn, Apple Music, and Sonos Radio had disappeared. When I tired to select my local NPR station from the old TuneIn I get the message “Unable to Play the Radio station.” I get the same error message when I try to select another radio station,I have had the turntable for a little more than a week. Otherwise it works well.

3764
H
8 months ago
press250
press250Prodigy III
asked in Controllers and Music services
In or Out: Sonos Windows Music Library Sharing (SonosLibraryService)?

Years back Sonos introduced “their own” Windows Music Library Sharing (disambiguation: the SonosLibraryService) as part of the Windows Desktop client. I believe this was rolled out shortly after S2 arrived, at the time when many of us were highlighting the awkward reliance on SMBv1. SonosLibraryService creates a Sonos-only HTTP (or is it HTTPS?) share, tho’ don’t quote me on that. In any case, this solution works easy-peasy.So amongst the breaking “thou shall not use SMBv1 or HTTP!” brouhaha, the QUESTION is “IN or OUT” for SonosLibraryService on a forward going basis?And if the answer is “IN”—which would be copacetic from my perspective—how will SonosLibraryService be installed/updated given that the Windows Desktop Client is being taken out and shot?

1624
press250
8 months ago
R
rmhachtelContributor I
asked in Controllers and Music services
Spotify - increased calls to Spotify

Not using Spotify but still see internet calls every minute out to Spotify   

463
R
8 months ago
D
Dewi ArfonContributor I
asked in Controllers and Music services
Family connections

We control our Sonos system using Alexa which is linked to my Amazon account. My wife has now taken a subscription to Spotify linked to her own email address. My question is can we link her Spotify to the shared Sonos system?It would be nice if Sonos had a family concept as does amazon prime.ThanksDewi A Williams 

491
melvimbe
8 months ago
E
ECSmithContributor I
asked in Controllers and Music services
playing wrong stream?

Recently I’ve had an issue where I select a streaming radio station, let’s say CBC (I’m in Canada), it will play a different radio station, often one that was playing before like KEXP. It will display the graphic from the radio station I’ve selected but play a completely different stream.Usually if I stop and close the app and re-open it it seems to realize what’s going on and play the correct stream but it often takes a couple of tries. I’ve been using Sonos for quite a few years and this is a new issue.Has anybody else had this happen?   

74526
Airgetlam
8 months ago
C
coriemartinezContributor II
asked in Controllers and Music services
forcing reboot of app

How do you force the app to reboot. Did standard reboot does nothing. Can not connect to any of my speakers

884
AjTrek1
8 months ago
R
RazerContributor I
asked in Controllers and Music services
S1 and S2 set-up Problems

I have six first generation and two 2nd generation  speaker on a single network, I have just purchased a sonos device which is not compatible with the S1 controller. I have created a second account but when I try and log-in to set the device up I keep getting same screen telling me Sonos found on xxx network which include products not compatible with S2 controller and you have two options1. Open S1 to control or update the system2. Set-up a new system with the S2 appI seem to be stuck in a loop and can't get passed this screen.

1075
Airgetlam
8 months ago
J
jg2073Contributor I
asked in Controllers and Music services
All Speakers Disappeared from Spotify

All my speakers have disappeared from Spotify and I have been unable to get them back. I tried reauthorizing Spotify in the Sonos app, I rebooted the router and I rebooted one speaker to see if that would resolve the issue.  I also checked to make sure there were no pending updates. Nothing has worked. This is happening on both the mobile and desktop apps. Everything works fine on the Sonos mobile and desktop apps. All speakers show as connected to the system on the Sonos app. Any ideas how to resolve this? It just started happening a couple of days ago.

1527
J
8 months ago
L
LodiContributor I
asked in Controllers and Music services
Sonos S2 App Payment Screen

I’m trying to add an S2 Speaker.  Downloaded the S2 App and I cannot progress past the screen that requires a subscription monthly/lifetime.  I don’t want a subscription.  Just want to add my new speaker.  Can someone help?

1013
controlav
8 months ago