SONOS are a disgrace. Their new App has destroyed many loved features.
One feature I used daily and is now no longer accessible was access to my Local Music Library. Promises of fixing this seem to be insincere. What is the point of a music system that can’t access your music!
Whilst the desktop version still shows my playlists, any local library song on the playlist is now greyed out and the playlist just skips to the next online music providers song which is on the playlist (Deezer etc)
Attempts to add the library again via desktop are unsuccessful as the ‘NAS drive etc’ section under the ADD music menu can’t find the Local Library attached to my Router via the USB port in the Router (EE / BT router less than 1 year old). This all worked perfectly well before the May upgrade.
Has anyone found a work-around?
************ SONOS YOU NEED TO FIX THIS ************
I wont be purchasing any further SONOS products until this is fixed AND I feel I can trust this Company again (Which on their recent track record of treating their customers may be never) Their unwillingness to allow rollback to the old version despite Customer frustrations with the new App / Version speaks volumes about how much they value their Customers.
Any help would be appreciated.
GK
