Controllers and Music services

A Huge Thank you to all that commented on Unable to Connect to Sirius XM- Great Knowledgeable Community. The conservations were very helpful and informative.  I spent 1 hour talking to support and no real help. Thanks again. 

I tried many of the things listed for the recent error 913 for Windows 10. None worked unfortunately. I want to thank all those who posted proposed solutions. What blows my mind is why we - as customers of Sonos - need to turn into tech wizards and try to figure this out as opposed to Sonos rolling out a fix...  Hey Sonos, wake up and do your job please. Thanks.

How do I prevent your application from advertising to me? I have “in app” deselected for notifications in My Profile but this does not prevent advertisements when I log into your app to control my speakers.  Not a big fan of the new app’s design in general, but it's unacceptable to get advertised at.  

How do I “end session” in the new Sonos app?  I started Sirius XM in one speaker with Alexa. I need to not pause it but rather end that session so I can play it in another speaker. I am restricted to one instance of Sirius at a time. 

I do not have Apple Music subscription so can’t link a library to Sonos. However I do have purchased music in my Apple account so how can I physically move it to my Sonos library.

The Sonos update page says this function was restored 6/4 (add to queue). That MUST be true only for IOS. I have Android and cannot add to queue. If they can’t fix this nonsense, at least they could tell the truth - UPDATE THAT PAGE with information about when Android customers will have this function EXACTLY

Title says it all.Android.“Manage Networks” does nothing.Screenshot of Useless App 

Do the people who design these apps actually try/use or test them and are they music lovers ???.It doesnt seem that way. The old app had is issues but nothing in comparison to the so called upgrade.I had to prefix one of my five speaker names with a Z to stop it automatically  playing on start up.The graphics for the track you are listening to are from a previous track ??Sometimes The track playing cant be stopped.Am I alone in these issues  

In the old App I could locate missing products by running a search for missing products process. Where is this in the new App? Any ideas? Close to packing in with Sonos at this point.

WHat is going on sonos, complete app failure, no new product is setting up after recent update!  tried with IOS & Android Samaung / Pixel, fails every time! no matter the network or product used to setup.  All equipment updated, reset network etc etc, please dont give me script read generic awnsers!!

Okay Sonos you have screwed up bigtime with your new app.  First thing to do is fire the people who created it.  Second thing to do is reinstate the previous app and third thing to do is hire some intelligent software writers.

I have been helping a neighbor restore his music library.  The library is there and has been indexed multiple times.  However, when he plays his playlists, the songs are fading in and out or sputtering as they play. Does anyone have any ideas beyond rebooting everything- modem, router, bridge, etc.?

How do I play anything since the update? I can't add to a queue,  I can't see my library, I can't see favourites?

How do I add my One surrounds back to my system after app update?I got the forced app udpate, now my One surrounds are not working.I go in my system / room where the Beam and Surround are listed, I try to add surrounds and after a few minutes I get this error message:  This is the current system I am running: Adding Speaker separately doesn’t work either.My One surrounds are listed in separate systems that I cannot delete anywhere:    I found no way to unlink them and put them back with the Beam + Sub.When I try to update within the System manage menu, the update fails as well:   After clicking try again 5 times and 5 fails, I get this other error and it still doesn’t work: They are powered on !! Wifi connection is great as I am 3 meters away from the router in a clear tv room. The light on my surrounds is white. @SONOS : HELP ME GET MY SURROUNDS WORKING AGAIN ! How do I remove them from the 2 new ‘systems’ you created in the app and add them back to my TV setup?

What happened to my Sonos Favorites and Playlists on the new app?I can’t find the playlists in particular.

I have two groups, lounge and kitchen. Since the new app when adjusting the volume in the lounge (for instance using a tv remote) it also changes the volume in the kitchen which is playing music or radio. The rooms are not grouped. Is this a bug. Help!

Hi All, Would appreciate some help please: I’m not having any success adding a new sub mini to an existing beam 2.  The sub mini is not even being recognised by the new app.   Is the new app the problem ? I’m also tried connecting the sub via an wired connection but still no success. The Beam 2 is connected to the network via an ethernet connection. When going through the new app; adding a new sub to the beam 2 option, the new sub is not coming up at all ; either wirelessly or through the wired connection. Only the existing subs are showing up. I already have other sonos speakers and multiple subs in other groups which are all connected fine before the new app and after. This is the first time I have had  trouble with the new app adding a new products.Any thoughts or workarounds to get the working ? Thanks.   

Sonos app does not play Apple Music via ipad   

I just upgraded to the new version of the app. I understand that it usually takes some time to get used to it. But my major way of listening to music is my local library. Not only can I not fast forward to where I need to go → used to be type a letter and you are thereNor can I not search the library anymore.Until you have this changed back or fixed please tell me how to downgrade the softwareI’m a sonos user for more than a decade and I have thousands of dollars invested. Please let me use my music system again!!!! Sonos does not need to look like Spotify!   

I’ve spent countless hours and lots and lots of money building my mp3 library on my home computer. I’ve spent a LOT of money on a built out Sonos system. Why can’t I play my personal mp3 files on my Sonos system?  I’ve been unable to play my files since the update. I’m beyond mad.

HiI can’t seem to play any music from Apple Music via the new sonos app to my Sonos Arc. I can airplay from the Apple Music app itself but via Sonos app no luck.Press play and just nothing happens, just see the apple logo in the now playing but no music description.Anything I should try or is this new app just not very good currently? Thanks

My saved playlist are not available on the new app version? Why I have to use my old iPad with the previous version so I can play my playlist. Also it’s the same with the Queue that is not working on this version.its an absolutely terrible experience using this version of the app.can I get my old version back? As I hate the new version its RUBBISH 

when I click on a musical piece another musical piece plays instead

I have a Sonos system at home and one at work. Each time I want to use one i have to reconnect to that system with the new app. Beforehand with the other app it would switch to the other location automatically.  Is there a fix ?

My alarm is off by four hours. If I set it for seven it goes off at three. I wanted to get up at seven so I set the alarm for 11 and it went off at seven. Any ideas out there?? (Just switched to new app)