Controllers and Music services

Sonos said that they would restore accessibility for the Sonos app to utilize your local music library (in my case, MacOS).   This has not happened, it still doesn’t work and we’re approaching August.Anyone else seeing the same issue? 

I cannot add speakers or play at   I sign out and back in and still cannot add. Just keep getting the prompt to dign out and back in  

SO, there has been an update…. Local Library is back...HOWEVER I can not add it to my Sonos . Ive followed everything on here ...IS THERE SOMETHING IM MISSING ?????  I managed to get it to recognise my external drive as a NAS and it worked ...BUT AGAIN since the update for the Local library IM NOW UNABLE TO EVEN DO THAT ….IT USED TO BE SO SIMPLE TO ADD YOUR LIBRARY.  IM SLOWLY LOSING HOPE THAT THIS WILL EVER BE AS GOOD AS IT WAS BEFORE THID NEW APP. HEEEEEEEEEEEELLLLLP

I have a speaker pair on which I previously could adjust left and right balance.  With the the new app update I cannot adjust left and right balance !!! So my speakers are stuck with the balance towards the right speaker which I use when I work at my desk.  Please tell me how to adjust balance with app new update or explain how to go back to previous version. This is not acceptable.The whole update is clunky and hard to use.  Also it seems the app is pushing you to use Sonos music services.  And it feels like you are bing pushed to use Voice App.I have spent $$$ on speakers to listen to my music.  The app should let me do that easily and seamlessly. 

Just installed this update.  Couldn't see my system , wanted extra Bluetooth permissions on Android which I didn't allow.  Restarted, system found!However, on both iOS & Android apps Apple Music no longer displays the lossless system.  Moved the track position back & forth a few times, but still no logo.Is this yet another bug in this "update" or are we back to lossy streams from Apple Music?Thanks 

Like everyone else, I have had so many issues with the app. I was finally able to install/index my music library from iTunes. However, it unfortunately stopped working.  I called support and the reuploaded it for me. Now I get the message “UNABLE TO BROWSE MUSIC” if i click on a specific playlist, artist or song. I have called customer support twice on this issue and they just delete and reupload my music library. However, once the library is fully indexed/uploaded, I get the same message. So reuploading the music library is not the solution. If I try to access my music library from the app on my iPhone, it either won’t show my imported music library or say “error, try again” if I try to play a song from it.I have a Mac and an iPhone. Has anyone else had this issue? Any solutions?

I have had nothing but problems since I’ve bought these products, the app is garbage. Just keep it simple. I even have three garbage speakers. I will never spend another dime on Sonos. As expensive as these are you would think would care about the quality of the product. No access to the my library that was the only reason a bought this garbage. I have bought over 14 different products 3 don’t even work or connect unless on Ethernet cables. If I could get my money out of them I’d buy something else. I even have an inside person at the company in Sanat Barbara. She really didn’t have an answer for me. Can’t fix ****. For years.  Should have gone with Bose this kind of money. Garbage Garbage  Moderator Note: Modified in accordance with the Community Code of Conduct

Are the upcoming fixes going to address the 500-song limit on imported playlists? This limit makes me want to ditch Sonos—super annoying! I entertain several times a year & have curated themed playlists & this limit stinks!

I was shocked, shocked I tell you, to discover the web app actually shows the queue.Anyway, could you please remove the icons for the music service from them, the Apple red circle (and the YTM one) look terrible on the otherwise dark UX IMHO:Also: I don’t care what music service they came from. If I need to know for some reason, I can look at the main Now Playing area (where it shows it with a subtle little Apple icon, not the garish red music service circle).

Until this morning, my system was running a large music library (24159 files, 112Gb) from a Buffalo LS220D NAS Drive (with SMBv2 enabled).I added a couple of new files and updated the music library and got the message that the music folder on the NAS Drive…“is no longer available. The device where the music files are stored may not be powered on, or the path may have changed. Go to Settings > System > Music Library Setup to check the path.”The NAS was definitely still available and working.I made the mistake of removing the music folder from the Sonos system and re-adding it, which just gave me the same message as above, but now with no music files on my system at all!I spent the rest of the day trying to make this work, but got nowhere and also called Sonos support, who were very helpful and seemed to have solved the problem, advising me to add the files back into my music folder in smaller numbers. I tried this.However, when I get to 5469 f

Hi and PLEASE HELPSince I updated my Sonos app I‘m not able to connect to my Sonos System. My wife is still using the version before May 8th and everything runs perfect if I use her iPhone. so…. My network (WiFi) and all my Sonos Speaker are working. For 100% it is because of the app update. Is there anyone who can help or @SonosSupport… do you plan to push an update within the next days?

anybody else noticed a significant increase in ios battery drain using the new app? if left open, it runs in the background and drains the battery similar to spotify. nuts. is it the new squiggly lines used to indicate that a speaker is playing?! i have to make sure i close the app after using it and particularly at night. have gotten so i rely on the web app and only use the ios app when i have to. did anyone get fired for f-ing up this app and sonos in general? why can’t sonos go back to the old app, which had few if any problems instead of continuing to run over uses while it figures out what the f it is doing...and how long is that going to take, exactly?

With the new update I can no longer control the volume on my speaker from the side of my iPhone when I’m connected via Bluetooth. I literally have to go over to the speaker and adjust the volume. If I go into the Sonos app and select the speaker that’s connected to Bluetooth to try and adjust the volume this way it then disconnects the speaker from Bluetooth and wants me to play through the app only which I can’t do bc I’m using BBC Sounds in the US or Audible and the integration with the app is bad. I used to be able to connect whatever I wanted to one of my Bluetooth Sonos speakers and then connect the rest of my system (Bluetooth and non Bluetooth) to whatever was playing through the Bluetooth speaker and adjust each speaker’s volume separately. This system is now barely usable the way it’s designed and I’m pretty upset. If there is a new way of doing this I haven’t realized please share.

Hi, I have updated my iOS app to the latest 80.05.04 version, but the problem of not finding my speaker at launch remains, despite the speaker is playing at that instance. It's truly perplexing when I use the webapp on my notebook, it has no problem finding my speakers. I know about some discussions regarding the usage of 2.4ghz vs 5ghz, please, why do I have to change all those settings just for Sonos?Besides, when I "Update network" on the app, it has no issue finding my speaker. Why is that? Cause my iOS is always on 5ghz. Why can't you invoke the same routine for finding the speaker when I launch the app?

The volume sliders in new app require a very precise touch on the small ‘dot’ before you are able to ‘slide’ the volume. Yes, you can tap volume up/down.Could an additional alternative approach be taken, like Apple Music, where you can slide the volume by touching anywhere on the volume slider, and sliding left/right, ie using a less precise approach? 

With firmware 16.3.1, released yesterday (I believe), the library search that was recently introduced seems broken?(On the other hand, it did seem to restore the ability to play from library playlists. But do we have to go one step forward and one step back all the time? 😉) 

I have a Sonos speaker set up in my house, prior to the app update i had no issues at all. Now i struggle to play music I’ve selected on a speaker i want to use. WiFi has been checked and no issues with it. The speakers are coming up and are available to start streaming music but once selected after a few seconds it says unable to connect. 8/10 this happens. On the off chance it does connect, it then disconnects itself and will reconnect itself after a few minutes and play a different song. Grouping the speakers is also not available.Is there anything you can do for this? It’s very frustrating as I’ve spent so much on a sound system and for it to not work! 

Hi community,After updating to the new SONOS app, the IDAGIO streaming service doesn’t continue by itself between movements in symphonic music. If the symphony have, let’s say 4 movements, you need to go to switch between them manually. Does anyone know what to do?

Since the launch of the new app, my husband and I cannot both use our app in our home at the same time. Whoever launches it is the only one that can adjust sound or selection and that’s super frustrating. Also, it continually defaults to a speaker we rarely use, and no matter how many times we select the correct speakers it keeps moving to other speakers. Again super frustrating. 

I just updated the Sonos app, and now Apple Music is not playing lossless anymore, at least there is no “lossless” logo showing. Before the update, I never had a problem with lossless playing.Did the new update remove lossless playback with Apple Music ? 

I have two Amps controlling 4 speakers, two each.  One set/Amp is ‘outside’, one set/Amp is ‘inside’.  I configured two wireless Pico Audio Devices (with the Lutron hub) and all worked great!  All of a sudden (after Sonos update?) now both Pico’s control both sets/Sonos.  I opened a case with Lutron. They told me to un-pair and re-pair both.  I did that, and the Same thing persists. Any suggestions? JGS

In the app there are no sliders for volume control. I can play music on my two play:1 speakers but can only control volume with the volume buttons on the actual speaker. The volume sliders in the app work for my beam, just don’t understand why they don’t work for play:1

I order my music library into four folders corresponding to broad categories, each of which contains many sub-folders. Each of the four is a “Sonos favourite”. This convenient way of navigating the library continues to work in the desktop app, but in the new IPad app, under each of these favourites is the message: “No longer available. Press Edit Home to delete”.Will this way of organising a music library once again become possible, and if so, roughly when?

For the last couple weeks, my music library queue keeps getting cleared. I can go to music library songs and say play all and it will fill the queue. I usually have a sleep time set at night. Then at some point, I will go in the app to resume and the queue will be empty. And not because everything was played. The first time I noticed this, I went into settings and saw my network address was gone I went to the app on my pc  and it couldn’t connect to the address.  If keep trying with the same address, it eventually works. Nothing has changed in my router. another weird thing, I can’t access my iTunes imported play lists anymore if I try to play one, it says music not accessible, then if I try to go to artists or songs, those are no longer readable either. After maybe ½ hour I can access them again. But not the playlists. They can play fine directly from iTunes on my pc.     

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