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This SONOS update is a disaster! The dreaded (913) error prevails in all conditions especially in the error explanation which advises that the SMB1 protocol is no longer supported and the user should update to SMB2 or 3.

Moreover, the same (913) error occurs when you have your music library located on your local C: drive or any other non-networked drive. Be it a USB external drive on your laptop or an additional hard drive inside your PC. The same of course applies to hosting your data on a NAS, which in my case is a fairly sophisticated 6 bay RAID 5 array, and for that matter my little 2Tb external USB2 drive.

The new update I downloaded today, and installed on my workstation and (as a test, on my stand alone PC) immediately displayed the (913) error. I updated the SMB to v2 and again v3 with no effect. The folder shares are correctly configured and work flawlesly for other applications. I shared and configured a new folder in the same directory structure as the SONOS program which also also faults to the error message.

Sonos… you have a problem with this update. The problem persists in current versions of SMB and properly confiured sharing.

When are you making available a fix, not a work around!

Graham

 

This is getting very frustrated and a waste of a lot of time dealing with this 913 error when trying to connect to my Itunes Library so that I can gain access to my playlists.  Everything else works fine (ie. sonos radio, Pandora, etc.) but Sonos failed to connect to my Itunes library even when both are on the same computer.  This was previously working but after some Sonos updates, it has been completely trashed.  I tried the suggestions provided by Ken Griffins and several others and have been able to set my music file properties to share and added my Sonos system as the system to be shared with.  Resolution did not work.  Does anyone have any new suggestions?  Is Sonos paying attention that their product is no longer working?


Hi @imceachin, I can’t find your earlier posts with Ken Griffiths … can you outline what you’ve tried? Are you setting up sharing using the Windows desktop app or the mobile app?