Controllers and Music services

There can’t be much positive said about the new app, just watch the threads in this community and other relevant fora.On my OnePlus Nord CE 5G, the app most often just shuts down within seconds. When it does start, it knows nothing about my system. (clear cache sometimes helps, uninstall/reinstal also tried)I am a loyal Sonos customer with Sonos Arc Sonos Sub, Sonos Move, and Sonos One, and I feel the value of this big investment is drastically reduced without a working app.If you insist on this complete redesign of the App, why don’t you introduce it as a new app, and see if it catches on with the users, and leave the old version in maintenance - or perhaps make it open source for people to maintain in a democratic way.

It seems pretty odd, but only one radio station (WFMT) will not stream as of yesterday(09/14/24). Neither Tune-in or Sonos Radio will stream the station. Has anyone seen a single radio station drop out?  Any fixes?

I used Tunein on Sonos just yesterday.  Now none of my stations are working.  I updated everything and still nothing.  What’s going on?

Just about to retire my last ZP100 have got hold of 2x Play 3 to replace it and thought I’ll update to S2 was also thinking of getting a ARC as well but looking at the forum. It doesn’t seem a good idea.Did any one who used S1 and moved to S2 before the disaster update think of the differences?

Bonjour,Je suis abonné à Deezer Hifi et j’écoute le plus souvent des playlist sur mon Sonos (2xPlay 3 + Sub dans le salon, 2xPlay 1 dans le bureau). J’utilise indifféremment le controleur Windows ou Android (S2)Depuis quelques jours, j’ai très fréquemment l’erreur suivante : Impossible de lire “Titre du morceau” - la connexion à Deezer a été perdue.Le problème se produit systématiquement lors du passage d’un morceau à un autre, jamais en cours de lecture. Je peux d’ailleurs facilement le reproduire en appuyant sur le bouton “Titre suivant”. En insistant (en redemandant son écoute), le morceau finit par se laisser écouter, sans erreur.Si j’écoute Deezer avec le navigateur sur le PC, je n’ai pas de souci … mais le son est franchement moins bon que sur Sonos !J’ai bien sûr fait appel au SAV, avec qui j’ai passé un long moment mais sans succès : aucune anomalie apparente n’a été diagnostiquée sur mon environnement.Je précise que j’ai un accès Internet par la fibre, avec un débit élevé, sur

Since the latest Sonos app change Sonos fails to find my iMac Music Library despite giving the path location.  I was told that by now Sonos would have fixed this.  Has anyone else had success?

I want to set up an alarm every 2 weeks to adapt to my regular schedule weeks A and weeks B, how can I do?It seems a basic use of alarm

I was pleased to discover yesterday that the functionality to mute individual rooms (products) had been reinstated.  I tend to have all my products grouped together and mute and unmute them as I move around the house, as it’s easier than constantly grouping and ungrouping rooms.I’ve been experimenting with it today and it is completely useless, because whenever I change the group volume it automatically unmutes every product (unlike on the old app).How could anybody think that this is the desired behaviour?  Isn’t there anybody left at SONOS with a brain?

When I select an album the tracks skip in at random times between 5 and 30 seconds

The new app took away more than half of my Spotify playlists. How do you get them to download? 

The Manage link under settings needs to be modified/updated to make it clear it is a tapable button.  There are lots of edible settings under this that people think have been taken away.

Can Sonos please prioritize volume control responsiveness when using the iOS version of the app?  Not to pile on but geez what a major step back with the latest update. What the heck?  Was there no user acceptance testing?  I have not seen a comparable market size software release fall so short.  I have been a long time SONOS user and have been generally satisfied but am concerned with the direction of company over last several years. 

I updated my iMac to Sequoia 15.0 yesterday.  I have now lost control on volume of my Sonos systems regardless of the app I use for playback.  Whether I use the volume control on the Sonos app, Apple Music (iTunes) app or the Roon app when I set to the volume to the level I wish to listen it will in seconds automatically reduce the volume significantly to a very low volume level.  It does not matter at what volume level I set it it reduces to the one singular volume level.

For several days now I cannot play tunin radio station WFMT. In the SONOS app when I select WFMT , the station logo appears along with the Play button. When I click the Play button it changes to the little ‘please wait while I connect’ circle. After a second or two it changes back to the Play button and the station does not start playing. Click the play button again and the same thing happens - the SONOs appears to be connection but again it stops and shows the play button. All of of my other tunin stations continue to connect and play without this problem

Hello,Starting 2 days ago, the app crashed when I start it from the icon on the homescreen, but not when I start it from the icon in the apps menu.  Why might this be happening?  I’m on a Samsung galaxy A7.

I’m trying to use the sonos web app because the mobile app is having issues and so is the desktop app and the sonos web app isn’t loading properly…  

cannot toggle that switch in app - says something went wrong.  

I’ve seen people playing Atmos via Airplay on here, but I just downloaded iOS 18 RC and tried playing Atmos to my Arc and two 300 speakers. It did not play atmos coming from Apple Music. Is this function broken?

Hey all. have a pretty decent sonos and UI setup, and it's worked pretty well for years based on the feedback in this thread. (similar feedback on reddit, etc)https://community.ui.com/questions/An-optimal-configuration-for-a-Unifi-Managed-Network-and-Sonos/4819df0b-cc15-43b1-8f8f-4ca36c486f1cBut now, based on all the changes they've made to the new system (app/cloud, etc)... it's very intermittent. It's been a mess (as I'm sure you know). I'm just looking to see if anyone had any ideas on the next best way to set things up, as it seems the old way may not be appropriate anymore.Currently I have about 10 zones, all S2 compatible. Following the old advice:all hardwired when possible, with wifi off on those devices. No devices daisy chained. Those ports set to STP, with the priorities setup appropriately. Using my own 2.4 wifi channel (not sonosnet). (since I also have a Roam). IGNP Snooping ON IoT Auto-discovery OFF (these are NOT on a VLAN)UI setup is typical setup of a mix of switches

Mijn toegevoegede NAS (alleen met pc app te installeren) verdwijnt weer snel uit mijn app op mijn iphone Moderator edit:Google Translate-My added NAS (can only be installed with the PC app) quickly disappears from my app on my iPhone

I would like to request a new feature to be added to the Sonos S2 (NEW) App.  It would be very helpful if the “System Name” field was linked to the active Wi-Fi SSID in use.  For example it would be helpful if my system name automatically changed from “HOME SYSTEM” when logged in and active on Wi-Fi  “SSID1” and then changed to “COTTAGE SYSTEM” when logged in and active on Wi-Fi “SSID2”.  Thanks David Wilkinson

Why cant we download the old App? My system all worked fine for years. Downloaded the new App and my system is now trash. Absolute trash. Also who takes away features on a new version? That is not progress. I used to praise Sonos now i would not recommend Sonos and I regret going all in with Sonos. This is all because someone decided to release a new App that does not work. Great Job ruining an excellent product! A+.  

playlist names on apple music not showing in my sonos, help

Why is it that every single time I sit down and wish to play music on my Sonos Arc, and Sonos Move speakers, I have to perform a factory reset on almost each of the speakers!!   Inakso gave to reboot the router!    If is so frustrating and I am so irritated and frustrated with this part of the experience.   30 minutes later once I get each speaker set up, it sounds really great!    Now I can’t even get one of the Move speakers to connect.   And I have to contact customer service with this crazy long number!’    I can’t believe this company and these speakers are still in business.     I have ordered the Sonos Boost WiFi device.  I have tried to put  the  speakers onto their own channel in my routers.  

Last update. What a drama! I’ve always been a huge fan of Sonos with many items in and around the house but after this last update I got so frustrated with the whole system;can’t select individual speakers for different music per room can’t get preferred radio channels to play, which I obviously always could before this update many speakers don’t give the sound level, subsequently can’t adjust the levels some speakers don’t appear in the list.all in all I’m so disappointed. What’s going on, Sonos?!?please repair these tragedies.