I am glad that I am not the only one that had this happen. I have tried off and on all day to get it reinstalled on my desktop. So not able to reinstall my music. i was using the Toshiba External Drive, instead load the music on my desk top. I will let you know what happens.   

Chat Soon! 

You probably should call Sonos Support directly to discuss it, a 913 error I think means that Sonos is having trouble accessing your drive. I do assume you’ve reinstalled the share, as directed in the controller app?

Sonos has changed the way that their new app accesses audio from shared libraries on the local network. The previous S2 App supported SMBv1 and HTTP protocols for file sharing, but these have known vulnerabilities and are no longer used by Microsoft, Google, Apple, Amazon etc. and all has now shifted to using SMBv2 (or higher) file sharing.  You may need to upgrade your shares… see these links depending on how you share your library tracks…

For MacOS users, see this thread.

For Windows users, see this thread.

Sonos sent out notices both in the S2 app, and in email, about these changes. They also updated the FAQ to reflect the update. While they have stated that the local library system continues to be worked on, I do not expect them to resume use of http or SMB v1, so if your computer uses them, I’d recommend re-adding your share, as is indicated in the controller, where it says ‘We’ve made security changes to supported libraries. You may need to re-add your library”.

If you’re having trouble finding this area in your controller, open the S2 controller, click on the gear icon at the upper right of the screen, then the word ‘Manage’ under it. Next, click on ‘Music Library’, and the page to enter/modify your local library will come up.

Again, if you continue to have issues, I would recommend that you call Sonos Support to discuss it.

 Don’t use the option “Another folder or drive….”.  Use the third option “ Network device….”.  Make sure the folder is shared to Sonos first. The member zombiedropper posted an easy way to do a share on Windows.

Thank You.

I contacted Sonos support and they have successfully loaded my Library!

Vkerzman - I urge you to do the same!

They used the third option “Network device ….” as MO Pac suggested.

I had to use my user name and password for my PC as an administrator.

I think zombiedropper’s suggestion would work as the Sonos expert basically followed this route, with a few variations, but my technical ability isn’t that good so I had Sonos do it for me.

Thank You for taking the trouble to reply and for your help.

I still have the problem with multiple albums but I will live with this for now!

The multiple album issue happened when the speaker firmware was changed to 16.3.3.  Hopefully Sonos will fix this soon.  It happens to albums where the two tags Artist & Album Artist are not the same which is usually the case with compilations and often the case with classical music.

MoPac,

Thank You.

Hopefully it will be fixed soon - I have many classical albums!

Regards,

 From the beginning of my file based music adventures back in the Slim Devices/Squeezebox days I have tagged classical music in the following manner.,.. The Artist & Album Artist tags are exactly the same.  I make them both the last name of the composer.  So no matter how streaming software reads the tags my Artist search will always give me the correct results.

 The other thing I do, that some folks may not agree with, is split albums into multiple albums.  For example… The album Brahms: Piano Concertos Nos. 1 & 2 becomes two separate albums with the Album tags Piano Concerto No. 1 & Piano Concerto No. 2.  So when I search Artist for Brahms I get the albums Piano Concerto No. 1 and Piano Concerto No. 2.  In that example I could probably have left it as one album, but can you imagine the search issues you would have if an album had a mix of more than one composer.  When I search for Brahms I want to see all his compositions listed as separate albums.

 Depending on how large your classical collection is this could be a lot of work.  Do it a little at a time.  A friend of mine who knew about my tagging regiment gave me his Melco N1 for over a year with 2TB of music in it.  He asked me if I would please tag his library.  When I had some free time I would tag a few albums.  Took over a year to finish.  By the way that Melco is an awesome library source.

 Today I noticed my Music Library disappeared from the Sonos app.  After some research I found out why and this time Sonos was not to be blamed.

 System description:  Windows 10 - SonicTransporter NAS.  Windows 10 used to manipulate SonicTransporter NAS music folders.

 The Music Library share is on the SonicTransporter.  The way it was added to Sonos the first time was using the 3rd option ( Network device… ) in the Sonos PC app.  I used Browse to find and choose the share folder.  After the login indexing started and all was well.

 Today the Music Library was missing from the Sonos app.  I opened the Sonos PC app and the Music library was missing there as well.  So I repeated the process described in the above paragraph to connect to the library share.  After the login an error popped up.  The error is a very long Windows generated error that, bottom line, states “… the drive is already in use”.

 I have always had issues with mapping network drive folders on Windows 10 where a mapped drive folder would suddenly not work anymore.  The same error message “…the drive is already in use” would pop up when attempting to open the mapped folder.

 The solution was to right click on the mapped drive folder and choose Disconnect then the folder could be remapped.  I got tired of doing this process every time the mapped drive folder failed to open accompanied by that error.  So I started using UNC to open those folders on the Windows PC.  

 For some reason those disconnected mapped drives reactivated on their own so when I attempted to add the Music Library share from the Sonos PC app the Windows error “…drive already is already in use” popped up.  The solution was to look in This PC on the PC for those SonicTransporter folders under Network then right click on them and choose Disconnect.  Now the Music Library share can be added again.  Hope this does not keep happening.