Controllers and Music services

Hi! My Sonos setup is a beam (gen 2)+ sub and two play5 as surrounds. This works great for both surround system and music, as the surrounds create a stereo pair. I can turn up music volume for the surrounds, which gives me the most use of my system i feel. However, I wish I could turn up the sub volume for music, or turn the beam down/off for music use. I feel it ruining my listening experience with my play5s. To sum up: I wish i could use surrounds/play5s with sub for music, without the beam. I want this option in my sonos app 🤩

Hello,For the past few days my sonos Beam (gen1) has not worked with my tv (samsung QLED 2021).For 1 year everything has been working very well with the eARC output then overnight nothing.. I tried everything, no way. The only solution is to plug it in optically.Do you know where the problem comes from? Thank you

Hi,I’m messing with the idea of buying a turntable - mostly for the fun of faffing with it and buying records.But will my ears tell the difference between a record being played and the same music being played via Spotify?I currently own a Beam and two Threes. If I buy a turntable I would have to also buy a Five (discussions here suggest that’s better than buying the Port for the same price).Putting the enjoyment of handling vinyl to one site: will I hear a difference in sound?Sorry if this is a daft question. Genuinely interested before I splash out.

Beyond the subject line, the email says “Check the Sonos app for an exclusive offer.“I opened the app and no offers were visible. I then went to the Settings page of the app and clicked on “Inbox & More -- Messages and special offers” and there is nothing there.This is the problem with being so coy in the email -- I don’t even know if I should care that this isn’t working for me, because I don’t know what the offer is.

I have just tried to save to a new playlist and got a message that I have hit my limit.I am still on s1. Does S2 provide more space?

I am still using a bridge which prevents me from upgrading my system to s2.The upgrade wizard tells me that my system will work fine without the bridge. But if I accept this and upgrade what happens if it doesn’t work well? Is there any way back?

I’ve downloaded the install app (142), and when I try to run it, I can’t get past the “Are you sure you want to let this program make changes to your system?” screen.  I’m running the latest update to Windows 10.Please help...

I am an Apple user and I would love to be able to use Airplay and an external disc drive connected to my iMac to play music DVDs through my Sonos One.    That would be an extremely powerful and useful addition to Sonos functionality.   (Note that uploading the songs from one’s CD collection in order to play them on the Sonos is NOT a good workaround…..)   Alternatively, Sonos should partner with a few peripheral manufacturers to develop a proprietary "service" -- similar to Spotify Connect --  which would enable at least their devices (eg, disc players) to use the Sonos One as an output when connected to an Apple computer. 

Happy Sonos user here. Trying to migrate away from a world of “my music takes up my entire hard drive” to one where I can still listen to my decades of MP3s but via streaming. I’m considering a few options including Apple Music and YouTube Music which both support “upload your own songs and then stream them”. I can’t tell from the “Apple Music and Sonos” page — does Sonos with Apple Music support playing these songs specifically (the ones you upload) or just the ones that come in their streaming service? (And the same question for YouTube music too, I guess.)

Dear Sonos,I know this question has been asked before. But is there any estimation when this will come ? Or just the confirmation it will come would be nice.I mean native streaming like with Qobuz (AirPlay isn’t the same quality I notice)thanks!!

I have several streaming services (Spotify, Tidal, Qobuz) connected to my Spotify S2 app on iOS. None of them seem to allow sorting or filtering playlists within the Sonos app, based on playlist name. This seems like a really basic feature, and it’s essential because I have thousands of playlists.  Does this feature truly not exist, or am I missing something? 

When streaming Qobuz FLAC with Roon to Sonos One and grouping in S1 that Sonos One with a stereo pair of Play 5 Gen 1 what quality do you get from Play 5 Gen 1? Roon Signalpath shows 48/24 for signal to Sonos One. But what quality do the grouped Play 5 Gen 1 play? For local files Play 5 Gen 1 are capable of 48/24 FLAC. But in this streaming scenario? Thank you

Hi Comunity ,I am new in this amasing Sonos world .I would like to know if someone could recommend a radio station who plays :1.- Black Music with very little publicity 2 .- actual English pop music without cuts for publicity  thanks !    

Dear Sonos could you please explain your route about high resolution music support? I understand you support now on S2 and Port up to 24bit and 48khz.What worth is it as the majority of provided ‘high res’ music formats are 24bit 96 khz?It is none. You either can play the regular high res or not.Your upgrade is just a lossless CD Quality (16bit 44khz) with a bit of headroom (24bit 48khz). A great offer would be: The port and amp plays the original file, for example 24bit 96khz. If needed converts it to lower resolution to be played on the play one’s and five’s … .A port / amp should always give you the possibility to play the original quality file.

I see this question was posted over a year ago, but no one seemed to know the answer (unless I missed it?). So I figured I’d ask again!  As an example, if I go into the Tidal Android app or the Tidal desktop app and look up Elvis Costello’s King of America, it is listed exactly one time. But in the Sonos app, it lists three times, and each one looks identical:Clicking on them, there is no difference in track listing. On Tidal, this album is listed as “Master” quality. So one possibility is that Tidal, behind the scenes, has three different steam types available for this same album. Perhaps, that’s why Sonos shows it like it is three different albums? Maybe each one sound a bit different? I’m curious if Sonos or Tidal has addressed why this is happening. (I realize this is probably Tidal’s issue, but since it makes it harder to use Sonos, it would be great if Sonos could pressure Tidal to fix -- or at least tell us what is broken so that Tidal users like myself could approach Tidal to f

Hi team.  I have been given a sealed CR200 and was wondering if it is still possible to add it to an existing S1 system?It will be running the original software it was built with (2013).  Is it possible to add and update like a normal player or would it need support intervention? Or possibly not work at all….. I would rather keep it sealed as a collectors item if it is not going to be possible to use it in my S1 system. 

I’m at a rented villa for a month that has two Sonos speakers. I can play their music but want to play mine and understand that I will need to use airplay. My question should all Sonos speakers be discoverable on  a given wifi network?  I’ve tried I think all the troubleshooting tips I’ve seen in this forum but have still had no luck. Anyone have any tips/tricks?.  Thx. 

The problem nr. 16 since i bought this software mess. How to access my library again?

Brand new NAS drive, 3800 tracks, Sonos fails the initial update after about 10 minutes, saying the drive is no longer available. Except it is, to any other device on the network. Permissions are wide open.Not sure where to even start with this...

I have a Sonos system which generally works well. Recent bad weather has resulted in several drops of mains power , sometimes for a few seconds, sometimes for a few hours. The result is always the same. I have some radio sources permanently attached to each speaker - so for example the Sonos ONE in the ‘Dining Room’ has my favourite radio station permanently connected; the speaker is simply turned on and off via the top button on the speaker.I have several speakers in different rooms similarly setup in the same way.After a power outage the knowledge of which radio station connects to which speaker is lost and has to be setup again.While this is ok for me, being relatively familiar with the Sonos app I have to say that my wife - aged 80 - and with little technical skill in the system would, if left alone , be frankly unable to sort it out, rendering the system useless.Surely this product cannot be aimed purely at tech savvy youngsters.  Surely it is not beyond the wit of man to create a

Hi team, Can i pair a Arc or Beam Gen 2 with Play:3 surrounds and get Amazon Dolby Atmos music?From what i’ve read the Play:3s wont do Ultra HD but no mention of Dolby Atmos Music. Cheers

I have my Sonos system with Spotify Password saved on it.I now would like to create, for my office separated from my house, another Sonos account using the same configuration, including Spotify. But I do not remember the Spotify pasword that I used.Is there any chance to get the saved password from Sonos Controller / App ?many thanks.

Hello,Love Sonos for 10+ years. The ability to set a schedule for night sound would be a big, simple improvement. It ends up getting left on accidentally. If anyone can influence that I would appreciate it! Thanks. 

Hi.I have a Sonos system in my house use by all the family members (using both by App and by PC).I now would like to implement a second Sonos system in my working office, but I do not want that my family members can access the Sonos Office location.Is it possible? In other words, can I create a two separate system that only myself can manage both, whilst my family can continue to access only the house system?many thanks.

No poseo iphone ni dispositivo con ios, y mi pregunta es si pido prestado uno y configuro la barra con trueplay, y despues desenlazo con ios y sigo utilizando android, se queda configurada la bara?, gracias