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Answered

Volume level with numbers on tv

  • March 20, 2022
  • 6 replies
  • 3462 views
E

Hello everyone, 

 

I just set up my Sonos Arc on a new samsung tv model and everything works fine, but the tv doesn't shows the volume level with numbers. Using the tv remote (ore the Sonos app) I can turn up and down the volume, but I can t see the level of the volume.

 

Is there some setting that I missed?

 

Thanks

Best answer by Ken_Griffiths

This is often the case with many makes/models of TV when controlling the audio via the HDMI-CEC protocol.. I have an LG TV which just shows a ‘+’  or ‘-‘ when changing volume.

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6 replies

Ken_Griffiths
  • Ken_Griffiths
  • 22011 replies
  • Answer
  • March 20, 2022

This is often the case with many makes/models of TV when controlling the audio via the HDMI-CEC protocol.. I have an LG TV which just shows a ‘+’  or ‘-‘ when changing volume.

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  • Enri2104
  • Author
  • Contributor I
  • 1 reply
  • March 20, 2022

This is often the case with many makes/models of TV when controlling the audio via the HDMI-CEC protocol.. I have an LG TV which just shows a ‘+’  or ‘-‘ when changing volume.

Same for me…. so do u think there is no way to fix it?

Thanks anyway for your answer!

Ken_Griffiths
  • Ken_Griffiths
  • 22011 replies
  • March 20, 2022

This is often the case with many makes/models of TV when controlling the audio via the HDMI-CEC protocol.. I have an LG TV which just shows a ‘+’  or ‘-‘ when changing volume.

Same for me…. so do u think there is no way to fix it?

Thanks anyway for your answer!

I’m not aware of any, but if you have an LG TV there is an ‘engineers menu’ that allows some settings to be changed. I haven’t looked into the matter, as altering such settings can invalidate the manufacturers warranty. I’ve just left things as they stand and just set the volume level by ‘ear’.

P
  • PreacherMan
  • Lyricist II
  • 3 replies
  • April 15, 2022

I just purchased an LG 43UP81006LR and am equally annoyed / disappointed that it will not display volume level of the Beam .  

Especially when the Beam worked perfectly with my 7yr old  Samsung UE40H6400. 
So it’s not an issue with the Beam - the ARC HDMI-CEC is fine. 

Would exchange the LG for the similar Samsung UE43AU9000, but from this and other Reddit forums, there’s not much assurance the new Samsung new model will have this function. 
I would love to know if it can be enabled in the software of either TV!
 

 

Airgetlam
  • Airgetlam
  • 44721 replies
  • April 15, 2022

Sonos doesn’t write the software for the TV sets, you may be better off asking in an LG or Samsung forum. 

Bruce
106rallye
Forum|alt.badge.img+18
  • 106rallye
  • 6584 replies
  • April 16, 2022

Neither of my Samsungs (from 2011 and 2019) has displayed numbers when changing volume on my Beam.

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