Skip to main content
Answered

Play:1 not compatible with Sonos 2

  • April 16, 2022
  • 2 replies
  • 84 views
P

Hello,

I have tow Pay:1 units that were connected to Sonos 1 controller app. Then I moved to Sonos 2 app. Since that day one of my Play:1 is considered “not compatible”. Error 30 keeps popping… Is there any way that unit can be updated? I don’t really want to operate 2 Sonos with 2 apps as recommended by Sonos.

 

Tks.

Best answer by Stanley_4

Try here: https://support.sonos.com/s/article/4905?language=en_US

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

Stanley_4
  • Stanley_4
  • Lead Maestro
  • 12297 replies
  • Answer
  • April 16, 2022

Try here: https://support.sonos.com/s/article/4905?language=en_US

 

Airgetlam
  • Airgetlam
  • 44721 replies
  • April 16, 2022

I have 5 or 6 PLAY:1s that are all working under S2. As @Stanley_4 suggests, you just need to update the OS on them. 

Bruce
Terms & ConditionsCookie settingsAccessibility statement