Controllers and Music services

Album art disappeared after Sonos update, my music library is on a WD my cloud mirror and has been for over 5 years using S1 & S2 with no problems but after Sonos update lots of art work was missing Sonos advised me to remove my library and reload it, still lots of art work missing but now lots of albums are indexing wrong ID tags have been perfect for 10 years with Sonos all correct in iTunes and Windows 10 but Sonos splits albums that have been correct for years after speaking to Sonos they can’t help and they don’t know why it is doing it any help please.

Is there a way to quickly level all the rooms/zones in a group without having to adjust the volume of each one individually? For example, I start playing music and select “Everywhere” and the volumes of each speaker/zone will be at a different level after their last individual uses. Then when I adjust the group volume they adjust proportionally from their individual starting points. I’d like a way to quickly normalize them so they are all at “volume level 15” rather than 11, 22, 19 & 28. If there isn’t a way, there should me (in my opinion)

Hi I’m curious what people think of the mini controller ? It can be displayed in two windows sizes but I find both sizes are too big and much unpractical because it always lay somewhere on your desktop and will eat on your other apps. I wish it could be minimized neatly in the task bar with just the volume and the cue forward / backward or back / next buttons. No need to display the album cover picture this eat too much space. Anyone think the same ?

There’s already a conversation for this, but it’s a few years old.It’d be really neat if we could customise the crossfade on Sonos - ie increase/decrease the crossfade length, and (this is maybe a stretch goal) enabling it for some playlists, while disabling for other playlists. I find the current crossfade length isn’t really useful, and would love to be able to increase it :)

Can anyone tell me what is supposed to be included under the “My Music” heading within the Apple Music service in the Sonos app? I assumed it would show me music that I’ve added to my Library from within the native Apple Music app, but it’s empty (all sections within My Music are empty — artists, albums, playlists, etc). All other aspects of Apple Music that the Sonos app supports work fine. 

Hello, ...I just saw that in the Sonos S2 (13.4.1) application on macOS, in the Preferences –> Music Library –> Music Library Settings, in “My music folders on Sonos”, we could point to several folders . In my case, and since I have a Sonos system, I specified a “Music” folder located on my Synology NAS.My question: is the limitation to 65,000 files imposed by Sonos calculated on a single shared folder or on all the shared folders?...If so, it could blow up this incomprehensible limitation of Sonos!…If not, is this limit 65000 units or 65536 units (2 to the power of 16)?…Finally, does this limit take into account folders and image files (cover)?…Thank you for your answers...   ;-)

Hello, I’m looking for a way to lock my Apple Music account with a password so no one else on the Sonos account can use it. The issue isn’t people on the account but people on my personal Apple Music. Is there a way to password protect personal music streaming accounts? 

Can someone explain to me the logic behind the annoying “feature” S2 app has that wakes up my PC every time a new piece of music starts playing?I explain. I have S2 running on my PC. I select a station I want to play. Then I put my PC to sleep (so it turns my computer and the monitors off so it doesn’t use energy) and go downstairs to do my stuff or to stay with my friends. The music plays and the moment a new song comes on, my computers comes out of sleep mode and is “ready” for something. I was told once by support guy that this is so in case you want to change the music, it’s already there. Why on Earth I want this to be ready if I’m downstairs (or far away) from the machine? Do they know that people can do the same from their phone app?It’s just plain stupid and a waste of energy. My PC has some LED lights so I can’t use it when I want to have a relaxing nap. I have to make sure that I shutdown the app first before putting my PC to sleep.So annoying.Anyone has the same problem? 

I am running on S1 system 11.3 version.I am being invited to update automatically which I usually do, but I like to know the nature of any updates before updating so as to avoid any reduction of services either hardware or software.Sonos never offer details of updates.How can I find full details of updates before accepting the update.

Hi What is the best/simplest way to play local files on my sonos system, without having to turn on a computer? I have 10-15 CDs (mp3s) stored on a usb stick. My current router (Deco x60) doesn’t have a USB input. Can I upload my files somewhere and access them from the Sonos app? I have Spotify premium. Install  a (virtual) media server? Any ideas?  Thanks a lot! E

I’d like to see the ability to switch to a more basic controller interface. One where you can simply select the room and music on one screen. I never look at the screen, don’t care about the skins and all of the rest of the stuff. I made my playlists already so I know what’s on there. All I want to be able to do is pick a room(s), select a stream and set the volume. This would just be the ability to switch between a basic remote and a full controller. 

Having upgraded S2 to latest versions the EQ icon is not appearing in now play window.  Any suggestions?

I know this has been mentioned multiple times as a feature request in a multitude of different ways but I wanted it brought up again as the Alarm functionality is not robust enough. Certain things can be done using multiple alarms. The biggest thing I am looking for is multiple room/device functionality with alarms. I have a Move and two Play Ones in the Kitchen. I also have a Roam in the Master Bathroom. I would like all three sets of these devices to play at the same time every morning. The problem is that I have 3 alarms and more often than not they are all out of sync even though they are scheduled at the exact same times. The include grouped room function does not solve this problem, I am not sure what it even does as we change room groups so often. The solution is simple, instead of that include the ability to choose room groups as an option. They already exist and are easy to create and use plus then they would all sync up. Or, just add the ability to choose multiple rooms under

A few of my Sonos Radio stations when opened identify as Tune In and play ads. 

What is the error message that is displayed when one reaches the maximum number of tracks?Or, if there is no error message, what indicates that the limit has been reached?

I believe every audio device should have a standard feature (or at least option) to fade in an out when you turn the music/speaker on and off. If you go over to a speaker and hit play or do the same on your app the volume should slowly ramp up to the level instead of instant on - you can decide what to do when you simply pause it but I would always prefer a fade. In addition, it would be even better if the system tracked speaker usage to determine preferred sound levels. For instance, I might always use a speaker at level 3 but the last time I used it maybe I cranked it for a really good song. A day later I’m much more likely to want it to start at 3 than cranked. This can also happen if someone else happened to use the system. It would be very easy to create some basic AI to track speaker volumes and use that to determine what to do on start. That in combination with fade in would make the system feel much more elite. 

I recently updated the S1 controller app on my Windows 10 64bit PC. The S1 app launches, shows the interface (including my speakers, playlist, queue), and after 2-3 or so seconds the app crashes. The older version (v. 11.24) worked just fine. I upgraded to the latest version because a dialog popped up urging me to upgrade every time I opened the app. Now I can’t seem to be able to roll back to the working version and the 11.24 version is not available for download.I spent about half an hour on the phone with Sonos Tech support and after lots of questions and diagnostics the tech support person refused to escalate my ticket to the next level. Instead, he told me it was a probably a Microsoft problem and that I should call Microsoft. There are other threads in the Sonos support universe that document the same S1 crashing problem. Has anyone out there been successful in getting a resolution from Sonos support?

Sooooo… It’s been a few years since all the last conversations on this. Any word on a way to connect sonos to PC that isn’t super sketchy?? Im using amazon music. Yes, i can buy songs, put them on a server, bla bla blah… But as it is, i listen to hundreds of songs and don’t want to have to buy them all. Anybody come up with a workable solution yet? I can try stream what you hear… but don’t know if i trust it.  I’m running windows 11 btw

Is the feature in the backlog?

I’m korean and I’ve problem with playlist on S2 I use synology nas and I take it to the sonos S2 sucessfullyThere is no problem to play with file name  but text seems to be broken in the playlists It is just only playlist and tags there is no problem with file name. How can I fix this problem?

Hi All,Can anyone recommend how to stream high quality Grateful Dead?  I have SiriusXM but can’t figure out how to get the higher quality internet/app version to stream over sonos.  Satellite is understandably lower quality but there is a higher quality over the internet and over the phone app.  Has anyone dealt with this and have input?An altogether new GD streaming source would be great to learn of also.  Any input?thanks,Dave

The 13.4.1 S2 update added hi-res (Ultra HD) and Dolby Atmos audio support from Amazon Music Unlimited. With this update, Sonos released this great article about hi-res audio and how you can listen to it on Sonos. It’s a very detailed and well-written article:https://blog.sonos.com/en-us/hi-res-audio-guide

How can I listen to BBC local radio when the Winter Olympics are on ?

I purchased a Sonos Roam - it did not work. I have returned it and purchased another is the hopes that the first was simply defective. How do I remove the original Roam product from my account - as I have returned it to the store.

Would you PLEASE add Scribd to Sonos Services?I asked this 2 years ago and still nothing and I have not been the only one, I reached out to Scribd and they said it has to come from your end, not theirs.I also requested the add to queue option for audiobooks like there is for music, would love to know where this is in development as well.