Controllers and Music services

EDIT: Was able to fix myself. Hi everyone. I just set up two of my Sonos One speakers. I am able to play a lot of my music using my device (Samsung Note 10, Samsung music App). It seems to be able to detect a lot of my playlists. However I added some new music, and the Sonos app cannot detect the playlist. I also took a closer look and there are a few other playlists it cannot detect. A few times now I have  done the “Update Music Index Now” feature and it seems to do nothing. If anyone has any ideas I would really appreciate the help, Thank you

I’m using an Elgato streamdeck and to get it to work for Sonos I need to use the shortcuts like cmd*In the help menu Sonos S2 show a long list of shortcuts but most of them doesn’t work. Is there some setting i need to change to get them to work 

Hello, I am trying to add my wife’s phone to our Sonos system. All say to:Open Sonos. From the Settings. tab, tap Services & Voice. Under Music & Content, tap Add a Service. Click on Add to SonosThe problem is I’m not given the option to Add to Sonos. There are dozens of apps and services to add, but non of them say Sonos except Sonos Radio and that’s not it. Please help. Thanks

My Sonos is not playing songs from certain folders on my Nas drive. These were playing fine until maybe a couple of weeks ago. I have tried adding the folders back in using the Music Library, which worked last week, but won't work now. Any ideas?

Hi. When a guest was visiting our home, they logged me out of my sonos account on my sonos system, so they could log into their account and play their music. They didn’t log out and now I can’t get into my “account” on the system. How do I log them out and get back to my account?

Must say I'm disappointed that several years after launching Sonos Radio HD, Australia still doesn't have it. Somewhat embarrassing infact that I literally just heard a Sonos Radio HD ad between songs on the Hit List station. You'd think they'd restrict that ad to only countries where such a service is available.  Any word on if they actually plan to roll this service out to beyond a small handful of countries? 

when i choose a station to play from an artist  it will play 2 or 3 songs in that genre and then start playing rock or unrelated artists or style.  example I set Ella Fitgerald station and after 3 songs lynrd skynrd startedc playing

Yesterday (Nov 2), Sonos updated the S1 Controller app for iOS and iPadOS to version 11.6.1.  These installed and work fine.At the same time my Mac, which is running S1 Controller for Mac version 11.5, indicated that there was an update available. When trying to run this update (which is named Sonos_57.13-34140.dmg and not 11.6 something), it crashed and failed.Has anyone else had this problem?

I see that Audible is not available for Sonos in Italy. Why is that, is there any plan to overcome the issue?I am a strong Audible user and is frustrating don't use it on my Sonos environment.Thanks! 

Just setting up my new Sonos Roam that I bought for my daughter. I had wanted it so the she could play her music in her room in the evening without having to have her tablet. In trying to get it to work I find that it is extremely poor at finding any specific piece of music. It does not connect to Sonos playlists so cannot ask for a specific playlist. It does not connect to Spotify - which is probably about the most popular music service known to man or woman.It connects to Amazon Music - but cannot find “The Nutcracker” even though there are several albums of this name if I search for it.I say “Hey Sonos play radio four”. I get Dua Lipa - Hit List on Sonos Radio. I say “Hey Sonos play the song Borderline” - “Sorry I can’t find the song Borderline”.I say “Hey Sonos play the song Hotel California” - “Sorry I can’t find the song Hotel California”.Having tried several songs I have yet to find one that it can find.I would not recommend this to anybody in its current state. 

Ho collegato il mio apparecchio al Bluetooth..non riesco però a vedere nulla nel mio Sonos 

Sorry to be a pain…. I just can’t get my Sonos Library to add or play wav files. They are 16bit. Ripped at same source frequency as cd on Windows 11. Straight forward “Cyberlink Power 2 Go” Ripper.I use vlc as player on lap top & they are fine.Any suggestions greatly appreciated.

I have the same issue a number of people have complained about many years ago but I can’t see a resolution to what seems like a very basic function of any system.I have a lot of music (tens of hours) in a playlist and would like to play through it all without repetition. However when switching to other inputs e.g. the TV, when I return it does not remember where it left off so you can only re-shuffle the queue or try and manually remember the last song, scroll through the list, find it and start from there which is not easy if you have 1000’s of songs.This has been mentioned by many others but no solution is offered. Surely it is a basic function of any music system to resume from the last played song in a playlist so assume there must be a way otherwise why would anybody who loves music buy this system?Threads on the same subject that are many years old and no solution has been offered 

It seems to be possible to play to (my) Sonos Setup without beeing physically accessing my WiFi nor being near to my home. So to make clear: I´m sure about that nobody externally is stearing Sonos via SONOS App.What I found out is that If you ever been connected to someones Sonos Speakers with Spotify (e.g. in a friends house and with the permission accessing the Wifi) you are able to play music on this Sonos from any point the world / internet. Is that correct? How could I limit this access to sonos. Or is there a way how to make visible who is playing music actually?

I’m using a Sonos One SL stereo pair with my Apple TV and it works great… until I change to an Apple TV game. Then all of the audio disappears.Does anyone know if it’s possible to use Airplay 2 for Apple TV game audio?

How can I de-link the volume on my sonos speakers from my Regular wired speakers  which I use via Sonos Port?Tks in advance for your help

After resetting my phone (OnePlus) to factory settings, my playlists in the Sonos app are gone.I would think that any settings in the Sonos app would be unaffected by any device changes.Is there a way to restore my playlists?

I use multiple audiobook services, and have found that both Audible and Libby are compatible with Sonos, but the one I use most, Chirp, doesn't seem to be set up to play together with Sonos.  Is there anything I can do to get my Chirp audiobooks to play? A workaround? Like direct wireless speaker function? Petition either Chirp or Sonos to make the compatible? Suggestions welcome.  PS, I have 3 of the IKEA symfonik (spelling?) IKEA+Sonos speakers and an operating a Google Pixel Pro 6 (android system), if that is relevant. 

How to rip my old CDs to play them in my Sonos system. iTunes won’t let that work. Would using an mp3 player allow me to do this!

Hi,I have sold a speaker, but forgot to reset it first. I cant get the buyer to reset the speaker, so now this speaker have link to my Sonos, and all my services. E.g. the buyer can now use my spotify account. How can I remote logout that speaker from my Sonos account?I have tried to remove the Spotify service from my Sonos, but when I add it again, the other speaker again have access to the spotify, becuae the speaker use my Sonos account, which has all the services.Can anyone help, to log out the speaker, og somhow reset my Sonos system?

Sinds kort verschijnt de tekst "NPO Radio 1is niet langer beschikbaar op Sonos Radio" wanneer ik het NPO Radio 1-icoontje aanklik. Vele jaren lang was NPO Radio wél beschikbaar op Sonos Radio en daarvóór op Tune in. Hoe kan ik nu NPO Radio beluisteren via Sonos?

Greetings fellow Sonos users,At our meditation center we use the alarm settings on Sonos to play meditation music for 1 minute every hour throughout  the day. The issue that occurs with this is that once the alarm plays it erases the current playlist we are using.For example, if we play music over Sonos as part of the meditation, then a live class begins and at a specific time a special piece of music plays from “alarms” it will wipe th playlist and someone has to create a new one for the next section of music needed.Wondering if there is a workaround for this or if we could connect a second device to the Sonos port  that has the timed music set up on it ? The 3rd option; would we be able to use spotify with exact timing for music to play from that streaming app to achieve this  desired function?Many thanks!

This double notification has been a thing for many people and for quite some time now. Is there a fix?  

Almost exactly a year ago I posted this same question on this forum. https://en.community.sonos.com/topic/show?tid=6863655&postid=16569705The suggested answer, which worked, involved being sure that TV Auoplay was selected in the Beam settings.What incited the problem last year was playing music via AirPlay from my Mac.Now, a year later, it has happened again. I played some music from my Mac on the Sonos using AirPlay. My Dish Remote suddenly stopped controlling the volume coming from the LG TV via HDMI ARC to the Sonos Beam.This time, TV AutoPlay was already on.The only way I can controlled the Sonos volume is with the LG TV remote.I would appreciate any suggestions re how I can return control of the Dish to TV volume to the Dish remote.Clearly, something about playing music via AirPlay to the Sonos disrupts something in this complex Dish-LG TV-Sonos ecosystem!TIA againCaroline

I added my music library to my Sonos app. It’s located on g:\music.Where is the actual library file located on the file system? Is it an XML file, or a text file?