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Sonos and NAS - SMB2

  • April 2, 2023
  • 1 reply
  • 608 views
Rudie
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I’ve been having terrible trouble playing music from my Synology NAS the last few days.

It will play a bit of song then cut out, skip to the next, then give up entirely.

 

In the NAS logs it says:
Host [192.168.x.x] failed to connect via [SMB] due to [SMB1 not permitted].


Reading some older forum posts it says that Sonos now uses SMB2, so why is this error coming up all of a sudden?

Is there a way to check if Sonos is using it, or force Sonos to use only SMB2?

(incidentally, I tried enabling SMB1 on the NAS temporarily, and it made no difference).

Best answer by Corry P

Hi @Rudie 

Thanks for your post!

As you’re on S2, your speakers will indeed be using SMB2/3 so I’m not sure why you’re seeing that error message. I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports about the failed connections.

I hope this helps.

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1 reply

Corry P
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  • Corry P
  • Sonos Staff
  • Answer
  • April 3, 2023

Hi @Rudie 

Thanks for your post!

As you’re on S2, your speakers will indeed be using SMB2/3 so I’m not sure why you’re seeing that error message. I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports about the failed connections.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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