Controllers and Music services

As a user of the Sonos app on the iPhone I would like to be able to change the order of my services so that I don't have to scroll every time to get to my most used service. Not sure why this is closed (and why this isn’t implemented yet)… Sorting the order of music services | Sonos Community

As per the topic started by @KenOuf , I find that updating the Sonos controller app on Windows 10 also does the same thing, it simply restarts my PC without asking; this morning leaving me with a lot of lost work.  It seems to do it every time a Sonos controller update is required and is definitely the cause of the restart as I requested the update to version 12.2 during Windows’ active hours, perhaps naively expecting to be prompted before a system restart as per most other software.  Please provide a prompt if you’re going to restart my PC.  Screenshot of Event Viewer showing Sonos initiating a restart below...  

Hi All - looking to hook up TV to the SONOS Amp, wired to pair of B&W speakers. Can I use that same Amp to connect to a turntable….? Thanks for any advice

I have a Sonos S2 compatible sustem including Play 5 and Connect amps. I am purchasing a high end cd player which includes a built in DAC. Given that I have inputs on both my connect amps (3) and my Play 5’s (3) will I get full functionality from the cd player connecting to one of those devices or do I need to purchase a Sonos port??

CIAO TO ALL, i have a sound bar 5 years old.i have my SONG-music in MY smart phone iphone11 and i wish to hear the same music also in the soundbar, through wi-fy in my house.before was possible, by using the google music app, but now this app is not more available, and i received the suggestion to use the “youtube music” app.but this app have a cost…do you know another way to hear the music in the bar from my iphone? BY USING A DIFFERENT APP OR SYSTEM? THANSK FRANCESCO 

Hi  I live in dubai I bought SONOS spekaer so i can use my prime music but wile setup i cant find amazonmusic. Also i cant set up voice assistance. please help me before i return...

I have amazing Sonos speakers but I cannot use the streaming service I pay for or the other free ones that I enjoy. I’ve had this issue ever since Sonos made the switch to the S2 app. It’s really frustrating. I have tried all of the troubleshooting suggestions and none of them have worked. It’s not my internet or router because everything else works and I’m even able to get Sonos advertisements on my app but no streaming services - including Sonos Radio. Has anyone found anything that works? 

Can anyone tell me how to adjust the volume on my speakers using the volume control on my iPhone when using AirPlay? Up until recently, when I readjusted the volume it would adjust all the speakers grouped with the one I have connected to Airplay. Now I seem to only have the capability to adjust the only the one speaker connected to AirPlay using my iPhone’s physical buttons. I have to open the Sonos app and adjust the speakers everyday individually. It’s really annoying and I can’t figure it out.  

Hi! When using more than one Spotify account, the overview does not show which account I can select.Could you add the username of the account in small font underneath the text “Spotify”, or display the name that has been given to the service? Attached is a photo of the problem: 

I have upgraded from the original Sonos 5 to the very latest Sonos 5 - single speaker.  I have installed the controller on two cell phones, an iPad, and my main Windows 10 computer.  But the controller installation file (Sonos2) will not run on my laptop.  I get error 1305, error reading from file.  Have tried multiple downloads of the file to no avail.  This is probably a Windows issue but I’m sure I’m not the only one experiencing this problem.  I have not been able to find much help out there for this issue but I assume it’s a fairly common Windows problem.  I would greatly appreciate your assistance.  Thanks……...

After updating from S1 to S2, the music stored on my samsung galaxy A40 can no longer be played from the S2 app. The error I’m getting is [x-track] is no longer available on [my phone]. All music can be played on other apps (and is stored in the Music folder). I’ve granted all permissions (going so far as to uninstall the app, forget my home network, reboot and reinstall everything.) Am not sure what’s wrong. 

Hi, Outside of 16-bit FLAC support for Sonos ARC and Deezer 360, is there any support from Deezer or other services to playback using Atmos / 360 degree format on Sonos ARC? Trying to get the most out of the Hi-Fi services and ARC. Thanks. 

Hi :) ,this is my first post.I’m using Sonos products since 4 years now and i’m happy with them.Thank you for the great products. Regarding my feature request, it would be helpfull if in a multiple Sonos device setup, the app would automatically switch to the active Sonos when the app is started.The same would be helpfull for the Controller on Windows. Thank you very much. With kind regards,Jack  

Hi, I have 1 play5 using s1 android app and 2 play2 using sonos s2 app. Since this morning, i am not able to use both system. When i launched s1 it says that can t connect to sonos...i did reset it but same issue. After some time i am able to launch it but it last 30 seconds then problem arise...also if i am usingthe s2 app it stop working.  I did also try to unplug the 2 play 1 but s1 and play 5 not working anymore… I also see same behavior with s2 and the 2nplay1 i am not able to use it anymore… Any idea what i should do ?

I add this because it seems a common thing to want to do, but it took me ages to work out how to do it, and no amount of searching turned up any answer. I wanted to add a network drive source to my Favorites.I have a USB drive mounted on my modem-router. I’ve copied my MP3 library to it.  I then added this to my Sonos library using the Windows Sonos client and Manage > Music Library Settings > Music Library >  Add.  The USB source I specified as \\192.168.1.254\usb1\MyMusic  (where usb1 is the name of my USB drive, and MyMusic the folder on it).The trick to adding this as a source in your Sonos Favorites is to click Music (top-right of the window), then Music Library, then Folders. Then use the pull-down menu on the source you just added, and select Add to Favorites.You can now browse the music using the Music > Sonos Favorites route.Some keywords to help this show up in searches: NAS, network drive

With the new announcement of Sonos Radio HD, just checking in on people’s thoughts. Did you sign up for the trial? Will you keep it? How does it compare to others like Amazon, Tidal and Qobuzz? Is it in addition to? How to improve? Share please. Thanks in advance. 

There seems to be some confusion out there with the need to move from S1 to S2 for Hifi streaming.I have 2 AMPs and 1 Connect that are older and can’t be upgraded to S2.  I am using Amazon’s HD family plan and Radio Paradise’s new FLAC streaming services.  ( Previously I used Deezer Hifi and Tidal as well) Is there any audio advantage to move to S2 (thus new equipment) to stream these service’s in FLAC/Lossless?  It seems like S2 only helps with streaming HD music that is local?  Thanks for any feedback!

Hello With the new sonos legacy mode that stops certain Sonos devices from being bricked, is the CR100 going to be added to this list? It was permanently bricked in April 2018 and not much has happened since. Can you PLEASE add this device to the supported devices for legacy mode?

I’m surprised there isn’t support for m4b.  Seems like something that could be implemented.  Disappointed that it’s not as now I have to use a different app for my audiobooks.  So much for being able to control the system through one app.

Bonjour à tous,Je voulais savoir, peu t'on écouter de la musique qui est télécharger sur son Android?Ou faut il exclusivement écouter de la musique via des sites ou radio quelconque ? MerciLe Dr.

In my SONOS favorites I have a bunch of streaming radio stations from 7 or 8 years ago. I can’t find a way to directly add streaming URLs anymore. Do I have to use Tunein radio or is there some other way to do this?

I have Sonos 1,3 and 5 setup in my house and I use the new Sonos app.I have over 200gb of my own music, most are in .Flac files. How do others access their own music collection? I've tried copying onto a microsd card , inserting that into my mobile device, clicking on This Mobile Device option , didn't work. I could go down the NAS or my cloud mobile route but this is expensive. Currently have the data on my laptop and on an external 1tb HDD drive. How can I access via my mobile device and play through my Sonos speakers? It's a pain firing up my laptop each time I want to listen to something from my collection.Thanks for any help

Hi, I have a complicated Sonos setup involving a Playbar, a Beam, two Play 1s, a Play 3 and a Symfonisk lamp, all in different rooms of the house. The Playbar and Beam are at opposite ends of the house wired by ethernet cable into an ethernet switch that go to the same router at the front of the house (we only have one router, though do have a WiFi booster at the back of the house kicking out a different SSID). I’ll paste the system details below. But basically I want to be able to delete the Wifi settings from the Sonos controller so that it forces all the Sonos devices to use Sonosnet - I’m having problems with the Play 1 which is in the bedroom (the WM=1 device below). More than 50% of the times I try to do anything with it I get an error message - either ‘cannot connect’ or the ‘cannot add to queue’ messages. There’s no reason why it shouldn’t be using Sonosnet (the wired Beam is in the room directly below) so I think there must be a conflict somewhere.The Play 3 in the kitchen is

I’ve owned few Sonos speakers for a while now but I have never done Trueplay since there are no IOS devices in the household. I’m in the market for a new tablet and was wondering whether Trueplay results with the iPad 7th gen are good or not? I’ve read that some people have found the tuning to be worse with newer iPhones than some of the older models. I really want to find out how my system sounds with Trueplay since the normal EQ is very simplistic. Trueplay for current gen iPads and iPhones might be months away, right? The older model would suit my needs just fine and they are cheaper but if the tuning is not good then I might not bother with an older model. Any experiences?

My Sonos music library is my iMac music library (mostly my own CDs I've ripped and music I've purchased and downloaded from iTunes store).  When I add artists or albums to my iMac music library, my Sonos library updates next time I click ‘Update Music Library’.  So far so good.But why can't it do the reverse? When I delete artists from my Imac music library they don't delete from my Sonos music library. How is this even possible? and how can I persuade my Sonos system to delete the tracks and artists I’ve already deleted from my iMac?