can not install s1 and s2 at the same time on a windows10 computer, anyone have the same problem?
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+24Why not exactly? I have three PCs running both apps. Plus my own Sonos app. No issues.
+24when i install s1 it deletes s2 and vice versa
No it doesn’t. There are independent apps.
Please re-state exactly the problem you are having, starting with what Sonos devices you have, and which are running on S1 and which are on S2, plus ideally how you got here (have you already set them up or is this a new system, are you upgrading S1 to S2, etc).
when I have s1 installed and try to install s2 it will be according to the picture I attached
and then s2 replaces s1 or uninstalls it
my config s1:
Connect: Tvättstuga
Serienummer:
Sonos OS: S1
Version: 11.2.4 (build 57483220)
Maskinvaruversion: 1.1.16.4-2.0
Serie-ID: S100
IP-adress: 192.168.0.191
WM: 1
r8: 16.0-7
my config s2:
Play:5: Altan
Serienummer:
Sonos OS: S2
Version: 12.2.2 (build 61183220)
Maskinvaruversion: 1.13.1.9-2.1
Serie-ID: C201
IP-adress: 192.168.0.232
WM: 0
---------------------------------
SYMFONISK Bokhyllehögtalare: Badrum
Serienummer:
Sonos OS: S2
Version: 12.2.2 (build 61183220)
Maskinvaruversion: 1.20.3.3-2.0
Serie-ID: A100
IP-adress: 192.168.0.249
WM: 0
---------------------------------
Connect: Bak Familjerum
Serienummer:
Sonos OS: S2
Version: 12.2.2 (build 61183220)
Maskinvaruversion: 1.17.5.5-2.0
Serie-ID: C100
IP-adress: 192.168.0.193
WM: 0
OTP: 1.1.1(1-17-5-zp90-2.1)
---------------------------------
Sonos Amp: Familjerum
Serienummer:
Sonos OS: S2
Version: 12.2.2 (build 61183220)
Maskinvaruversion: 1.24.1.12-2.2
Serie-ID: A101
IP-adress: 192.168.0.219
Ljud in: Stereo-PCM 2.0
WM: 0
---------------------------------
Sonos One SL: Köket
Serienummer:
Sonos OS: S2
Version: 12.2.2 (build 61183220)
Maskinvaruversion: 1.28.1.6-2.1
Serie-ID: A100
IP-adress: 192.168.0.26
WM: 0
---------------------------------
Sonos One: Matrum (V)
Serienummer:
Sonos OS: S2
Version: 12.2.2 (build 61183220)
Maskinvaruversion: 1.21.1.8-2.2
Serie-ID: A100
IP-adress: 192.168.0.217
WM: 0
---------------------------------
Sonos One: Matrum (H)
Serienummer:
Sonos OS: S2
Version: 12.2.2 (build 61183220)
Maskinvaruversion: 1.26.1.6-2.2
Serie-ID: A200
IP-adress: 192.168.0.220
WM: 0
---------------------------------
Sub: Matrum
Serienummer:
Sonos OS: S2
Version: 12.2.2 (build 61183251)
Maskinvaruversion: 1.32.1.4-2.1
Serie-ID: A200
IP-adress: 192.168.0.218
WM: 0
---------------------------------
Beam: TV
Serienummer:
Sonos OS: S2
Version: 12.2.2 (build 61183220)
Maskinvaruversion: 1.23.1.10-2.1
Serie-ID: A100
IP-adress: 192.168.0.230
Ljud in:
WM: 0
---------------------------------
SYMFONISK Bokhyllehögtalare: Tvättstuga
Serienummer:
Sonos OS: S2
Version: 12.2.2 (build 61183220)
Maskinvaruversion: 1.20.3.3-2.0
Serie-ID: A100
IP-adress: 192.168.0.216
WM: 0
+24The screen you posted appears when you run Setup when you have already got the app installed.
The S1 download is here: https://www.sonos.com/redir/controller_software_pc
The S2 download is here: https://www.sonos.com/redir/controller_software_pc2
They are independent of each other.
it is these programs that I am trying to install, which results in my problem. I do not know how I can explain it more clearly s1 deletes s2 and s2 deletes s1.
it seems to be the same installation files in s1 as s2 and the computer thinks it is the same program. I also have one more PC that shows exactly the same symptoms. however, it works on my macbook air
I'm not used to writing in English
+24Ok so I’m going to leave this one for Sonos Support. Hopefully they can figure it out.
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