Components and Architectural

Hi - I am still running my system on S1 without many problems.  Lately, though, my ZonePlayer 100 is disappearing from the network.  I think I purchased the unit around 2005, so it might just be dying...however, it comes back into the visible zones and plays music every time I power the unit off and on.  Any ideas for things to try to make the problem stop recurring?  Thanks, David   

I’m experiencing weird crackling noise and distortion on a new Port through SPDIF output (streaming from Spotify).It sounds like digital clipping, and is most noticeable on low volume parts of songs.its not always there, sometimes it starts playing without it, but it always appears after a short while (or maybe I start noticing it after a while).output is set to “fixed” in the app, like recommended for use with external DACs, but in other modes the noise is also present.Sound from analog output is fine, but I bought Port to use with my own DAC, and don’t want to use analog output.I’ve never experienced anything like that with any other digital components.I tried connecting to 2 different DACs and also tried to pass Port’s spdif signal through a reclocker and also through spdif to toslink optical converter. Did not help. (All devices are known to work fine with other sources)Has anyone experienced anything like that? Do you think my unit is broken/DOA?any advise would be appreciated.tha

Hi,So I have a turntable connected to a pair of Sonos 5 speakers and the system has worked just fine for over a year. This morning I was listening to a record and went to turn the volume up via the app and when I hit Apply, the sound cut out completely and now I can’t hear anything. I’ve shut down the app, uninstalled and reinstalled it, checked all the settings but nothing has worked. The connections are all fine and literally the only thing that’s changed was hitting that Apply button.   Does anyone have any idea on what to do as I’m beyond annoyed at this.    Thanks. 

I have an assortment of older Sonos speakers and I was wondering, what component/s do I need to add to connect directly to my Wi-Fi network?  I’m currently using two Sonos bridges atm.  

Sub Gen 3 doesn't power up.  It makes a noise as if it is trying to boot but does nothing else.  There is an odd smell created as well.  In addition the power light does not illuminate.  It also cannot be discovered by the app.  It used to work fine and then it started doing this.

I have lost one set of in ceiling speakers in one room. They have just disappeared from my app.

Hello,Currently doing electrical remodel for a customer and dabbling into speakers as i have installed sonos amps and speakers for customer but this remodel has me hesistant. As this customer wants to use existing speaker throughout house. The house has over 22 speakers which each room has a a wall volume control as two speakers in each room will run to volume control then ran to media center in living room(speaker wire 16/4 and ethernet). I want to split house into 6 zones, listed below. Basically asking could i just have the wire ran from volume control wired straight into the amp or would i have too disconnect volume control(outdated i believe) and run new wires from each speaker to new amp?Trying to avoid running new wires to existing speakers, but am fine doing so if needed. Just confused if I’m over thinking and the volume control is just something that can coexist and use the speaker wire/ethernet ran back to the media center. Living room(4 speakers)Kitchen/Dining(4 Speakers)Bed

I have a Sonos amp connected to 4x Architectural ceiling speakers and a Sonos amp. The speakers work quite well but lack a little bass. As soon as the amp is added to the system, the equaliser and fader no longer work. 

Hello fellow members I have a question regarding the Sonos boost. I have been using it for a few years as I decided to add a separate Wi-Fi network to all my Sonos speakers in the house. Since I never had a problem with signal dropouts.Recently I added a pair of ERA 300’s as surround speakers and looking into the system settings in the Sonos app to check if the new ERA’s where connected to the separate Wi-Fi Sonos network I realised that I no longer can see in the settings if the speakers are connected to the Sonos boost by looking at the WM setting. My Sonos boost has been always connected directly to my router using a RJ45 and I am wondering now if Sonos have dropped this device whether or not it is worth still having this connected and if there is any benefit al all?thanks.  

Looking for guidance.  I still have a cable box through Xfinity to provide my cable service.  I have surround sound in my main room through a Yamaha receiver which is connected to my port.  However, through my kitchen, foyer, and other rooms i have a combination of Sonos 5’s and Sonos One’s.  Typically on a Sunday when NFL is on, i like to connect the main room, and tie the speakers in the kitchen and other areas of the house to hear the game i’m watching.  When the season began, i went to connect all of the speakers together, and the option in my Sonos app for “Line IN” or “TV” was gone.  I spent the next two hours on the phone with support.  We reset the port, we deleted the app from my phone and reinstalled it, nothing would get the option to connect the speakers together through the surround sound.  Regular streaming music was fine and could be played to all of the speakers.  This would elude that the port was working.  This happened to me in the past, but was resolved when an upda

I am trying to add a boost to my network. All my stuff is S1 and it says boost is incompatible but I have read that it can be added with S1 app. How to go about this?

Sonos used to work well, I started using it many years ago but the new app is very slow and I have to call support to get the system up and running. Now I turned off the 2.4GHz network and tried to run sonos on 5GHz. Does not work so system is not working (again) since a week. The ‘wizards’ in the slow S2 app does not help and system can’t be found. I even tried downloading the old S1 app to get that running with the system, but it does not find any of the speakers. I use Android (tried with 2 different phones) and Play 1, Play 3 as well as connect amp.

I have two pairs of in-wall Sonance Architectural Speakers wired to an Amp. I have had no difficulty in the past detecting them. There are no other Speakers wired to the Amp. The detect function no longer works. Is it possible th as that I have mixed up the polarity of the cables?

My Patio setup with Amp and Polk speakers won’t connect with any other rooms.  I can play music through the Patio, however, it won’t sync with other rooms even with the Patio next to the living room.  All other rooms can connect with each other without issue. I’ve reset the router, disconnected the power to the Amp, shut down the App.  Nothing seems to work so far. I submitted a diagnostics: **********Moderator edit: recorded and removed diagnostics number

I installed 3 new sonos amp for my customer upgrading from their existing S2 sonos connect amp setup as they wanted to use airplay 2 features.after setting up the 3 x new sonos amps I tried to use one of the old sonos connect amp for an additional zone powering 2 x speakers. i factory reset the old connect amp and It initially allowed me to add to the new system but then kept saying that the connect amp needed to be added and would not complete the process and error message unplug power for device reconnect and try again. After several attempts i decided to remove and test back in my office. I factory reset the Sonos connect amp and have added it to a new system with 1 x sonos move. It seems to have added to the system fine and i can play spotify to each of the devices but if i try grouping them together it will not complete the task and error message unable to connect please try again later. Any help or guidance on this matter would be appreciated. 

I am setting up a multi-room set-up in the Master Bath of our new house.  I am going to have one in-ceiling speaker in the wet room.  This speaker needs to be weather resistant and have stereo inputs. The best speaker I have found for this application is the Monitor Audio AWC265-T2.  It is an 8 Ohm speaker with two tweeters to provide both left and right sound. The wet room is about 6 feet by 9 feet with a sloped ceiling and a lot of glass (two big windows and a wall of glass).  The other part of the set-up is the part of the bathroom with the sinks and is 6 feet by 11 feet.  I want to use 2 Sonance in-wall speakers in that room.  They would be set 8 feet off the ground, 2 feet from the ceiling on the short wall which is only 6 feet wide.  A couple of questions.  Are the tweeters pivoting in the Sonance in-wall speakers?  Can I use remote volume switches between the amp, that will be the source for all 4 speakers (Amp will see the Monitor Audio speaker as 2) and the speakers so that I

Help needed…Hello Team, So I am currently renovating our house. I have been a Sonos customer for a long time, through the good times and the bad. Now one option I am considering is sticking with Sonos and adding an Amp with six architectural in ceiling speakers for casual listening and parties (I love music all the time everywhere but am not an audiophile). The ceiling is vaulted and so the four speakers along the wall will be angled by the pitch towards the stairs/kitchen space. The two end speakers will be angled inwards also on opposing angles which all meets in the middle at about 4m height. Room is 11 x 4 metres roughly. Hard floors, hard ceilings, hard surfaces. Questions/Help asked:1. 6 or 8 inch? (will be a sub in the bench seat). The 6 inches can be tilted and the 8 cannot but As I’m using for music firing it straight down isn’t necessary I assume and there will be no fixed listening position due to the multi purpose nature of the space. 2. 4 or 6 speakers?3. Room Placement- d

Hey,I already bought this turntable a couple of years ago, but i’m trying to plug it in the Sonos Ampin the Analog Audio In with the RCA Audio Cable from the turntableAfterwards I follow the instructions from the manual to start playbackThe Sonos App shows there is a Line In connection but it doesn’t play on my speakers.It shows a sort of signal from playing and I heard that my Turntable plays a number.Also switched the button on the turntable to switch from phono to line and reverse.I’ve already tried so many things but I can’t get it to work.Can somebody help me?Best regards,Mark

I have a pair of connects. One died one day. Won't get out of the orange/white blink after a reset so figured it was time to replace them anyways. I purchased one WiiM to replace the broken Connect. After I got it set up I went to open the Sonos app just to make sure that was connected and I had a forced app update. After it updated and asked me to create a network again for my connect. Unfortunately it has not been able to find the connect that has been working for several years. When I tried doing another reset I tried turning the phone off and on. I've tried everything except try and connect it directly to the router just to set it up again.Is that my only option at this point or do you just replace that box since it's not supported anyways 

Almost 2025 and still no comprehensive EQ for AMP. 😔I can understand limiting all-in-one Sonos speakers and soundbars etc. to bass/treble controls in EQ. These products have most likely been carefully voiced and I’d assume they don’t want to provide users a way to detrimentally alter the sound with aggressive eq’ing which could damage brand perception. Maybe that’s not the case and they just simply want to keep the app easy to use / configure.Either way, AMP users should be provided a more detailed EQ option, since the amp is paired with a myriad of 3rd party speakers, all with unique voicings. If the line-in wasn’t so poor, you could theoretically EQ somewhere else in the signal path, and then use the amp like a power amp, but that kind of defeats the entire purpose of being in the Sonos ecosystem. The Wiim amp at $299 offers a 10-band parametric EQ and a 10-band graphic EQ (and high-res streaming up to 24/192 - but that’s another discussion).I doubt this is a hardware issue, because

I have a second hand Sonos Connect which I would like to add to my Sonos One speakers to play CD/DVD from an old music system.When trying to add the Connect it tells me it is not compatible, I have tried the S1 app but it always wants me to upgrade to the S2 app. Is there a simple way to do this. i am 70 years old so a simple explanation of how to get this working would help.Many thanks in advance

I have a pair of powered bookshelp speakers (not connected to a reciever). Can I hook them up to a Port and stream using the Sonos app?

I’m a Sonos novice.Using a setup with three zones.  That part seems to be working fine.However, I’d like to add one non-standard setup through the HDMI AMP input (RCA already works for this setup, but 75ms latency is too long, so not an option).  I’ve seen the digital/HDMI input is supposed to be much lower latency.I want to be able to speak/sing into a microphone and have it amplified through that HDMI input.  Not loud, just maybe 70-75db range.  I connect a microphone to a Zoom U44.  Then I take its optical output, use the Sonos optical to HDMI converter (with an additional HDMI 2.1 cable) and go into the Sonos AMP.  Getting no sound, unfortunately.I believe the Zoom is outputting audio when trying this method because when I connect it’s digital output to an entirely different system it’s working fine.I know this idea may seem like more trouble than it’s worth, but would like to be able to test out and find out for myself if this can do what I’m hoping for.If you have additional idea

Hi,I’ve just bought some old 1st gen play 3 and play 5 speakers. The previous owner had cut the plugs off and had wired them up for use in France. The speakers now have no plugs at all. Can I simply wire a standard UK 13 amp plug to the Sonos cable and use that?Thanks

I just recently added Port to my Sonos system so I can connect my Denon receiver and Boston Acoustics speakers to my Sonos system. The “line out” function seems to work as expected - I connected line our from Port to aux audio input on my receiver and can now stream on my old system concurrently with my Sonos speakers.  I would also like to output from my receiver to the port and out to my Sonos speakers throughout my house. I have not been able to get this to work. I connected an audio out on my receiver to line in on Port and got no sound or very weak sound on delay. It seams like this should work. Based on product description, it seems like Port should be able to broadcast audio from my receiver to the entire Sonos network.   I called Sonos phone support and they said Port can’t do this. I don’t believe this is correct because under line in in the Sonos app “receiver” is an option. Does anyone have any help for me with this problem?  Thank you.