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I have an existing Sonos system. In the living room it has a Sonos ARC, Sub 3, and two One SL speakers.

Office has a Sonos ERA 300.

 

Just got a Victrola Stream onyx turntable.  I used the Victrola app (per the instructions in the new box) to attempt to set up the new turntable.  I was successful at linking it to my network through the Victrola app.  It did not give me any options I could find to add it to my existing sonos system in the Victrola app.  I went over to my Sonos app to attempt to add the Victrola Stream onyx to my sonos system.  The sonos app could not find the Victrola Stream Onyx.  I did a factory reset on the Victrola Stream Onyx.  The Sonos app still cannot locate the new Victrola Stream Onyx after the factory reset.  I have unplugged and plugged back in the Victrola Stream Onyx in addition to the factory reset and still no success with the sonos app finding the new Victrola Stream onyx.  Any ideas?

What has Victrola’s customer support said?

I have the Victrola Stream Onyx and my wife and I use it daily. It was a bit confusing at first because it does not show up at all in the Sonos app, and it is not supposed to.  

You will select the speaker on which you want to play in the Victrola app, not the SONOS app.  I have my Victrola set to Autoplay to DEN, which is set to be the default speaker in the Victrola app. Once the connection is made, you can return to the SONOS app to change speaker, group speakers, and adjust volume. You can also adjust volume using the knob on the turn table.  

It also may be worth noting that DEN, in my case, is my home theater setup.  My Tv is also set to auto play in the Sonos app, so if the tv is on, even with a screen saver, the Victrola has a hard time connecting because the arc is getting conflicting signals.  That also caused minor frustration until I figured out what was happening. Bottom line, if you select your home theater the autoplay Target for Victrola, make sure the TV is powered off. 

Drawing a blank on where but I think there is an option to play another source on the soundbar with the TV on. We used to use that to watch fireplace videos with a Christmas Playlist providing sound instead of the TV. 

Remembered under Settings  Home Theater  Autoplay.

Thanks, ​@Stanley_4 .  I do have that toggled in the app, and it works perfectly for other music sources, so we can do as you described and have fireplace/art images on tv while playing music.  I just find that the arc is inconsistent with Victrola taking over when tv is also on. I usually find it faster to target another speaker first. Then, using the SONOS app, I change the speaker over to the arc. Who knows, perhaps it is because the Victrola does not show a an actual source in the SONOS app?

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