Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 3,078 Topics
  • 24,139 Replies
Ryan S
Ryan S
started this topic

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enable...
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Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup pr...
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Ryan S
Ryan S
started this topic

Alexa + Sonos: How it Works

So you’ve read all about Amazon Alexa working with Sonos and you want to know more. Here’s a rundown of how the integration works. Your A...
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3078 Topics

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jimorvis7Contributor I
asked in Amazon Alexa and Sonos

Alexa-Spotify Issues

I have set up Alexa, with Sonos skill enabled in the app along with Spotify being default music service. I then try to ask Alexa to play a certain playlist/song/artist and I get the response of “Go to app and enable Sonos skill” which I have already done. Does anybody know how to solve this issue? One of the main selling points of Sonos One is Alexa Voice control with music services and currently can’t do this. Doesn’t anybody know how to solve this?

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UKMedia
5 years ago
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TreeGuyTrending Lyricist I
posted in Amazon Alexa and Sonos

Alexa and Sonos in two homes

I have Alexa controlling Sonos at my home with an Echo. I'd like to add a Sonos 1 at my parent's place. Can I use my Amazon Prime account at both locations (I know I can't stream Amazon music on both at the same time with my standard Prime account).

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T
5 years ago
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exmsdeContributor I
posted in Amazon Alexa and Sonos

Alexa with Sonos in multiple homes

I have two homes with various Sonos devices. I set up the Alexa/Sonos integration in one home, which worked great. But now I'm in the second and want to add the devices in that home. Discover in the Alexa App is not finding them. Is this a supported configuration? If so, what do I need to do to make it work? If not, please add it to the wishlist!

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T
5 years ago
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AlextoContributor III
asked in Amazon Alexa and Sonos

HELP! SONOS refuses to play through Alexa

I successfully went through all the steps to link Sonos to the Alexa app. The SONOS skill is now enabled and the Sonos Device "Kitchen" (a Play:1) was discovered and appears on the Device List. However, when I ask Alexa to play music, it simply plays it through the Echo Dot. If I specifically ask "Alexa, play music in Kitchen", Alexa will answer "Sorry, something went wrong". And no, I don't have another device named 'Kitchen'; just the Sonos speaker. And yes, I deleted the Sonos device on the Alexa app, asked the App to discover devices, it found it, and still the same problem. I'm at a loss... can anyone help?

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T
5 years ago
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KJDContributor III
asked in Amazon Alexa and Sonos

setting up Location (postcode etc.) on Alexa app

Every time I go into settings in Alexa app and do the drop downs for location, address and postcode etc.. it lets me do it, I press save and then it reverts back to being empty as If I didn't put them in. Its a small issue but driving me mad! I ask Alexa say for the weather and she tells me to put in this info on the app, but it just wont save the details. ???

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S
5 years ago
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BonatomContributor I
posted in Amazon Alexa and Sonos

Sonos One Mic Sensitivity and Lack of Pairing

Just picked up the Sonos One (My 6th Sonos Speaker)... and I am super disappointed about the mic sensitivity. I placed the new Sonos One is the same exact place where my Echo was.... and I have to repeat and speak very LOUD for the sonos one to hear me. In fact... my echo dot in another room usually hears me first. Also... the fact that I can't pair a Sonos One with a Play 1 is silly. Using 2 Sonos One as a Pair is Alexa over-kill. This seems like an easy software update.

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D
5 years ago
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HoustonAvid Contributor I
asked in Amazon Alexa and Sonos

Volume Control for the entire group

Is there not a way to control the volume via Alexa for ALL speakers in a group vs one at a time?

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jgatie
5 years ago
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angelr91Avid Contributor I
asked in Amazon Alexa and Sonos

Renaming issue using Alexa smart home groups and Sonos

has anyone tried using the amazon smart home group feature? I tried using it, but given i have sonos in the living room and another one in the bathroom of which both are named after their respective rooms, i can't create any smart home groups with the same name, such as "living room". A work around i found was to momentarily rename the sonos speaker something else (but do this ONLY in the alexa app not the sonos app), and then create the home group and then rename the device back to how it is in the sonos app (i.e. just "living room"). I don't know if it is something that alexa needs to fix or what. I feel that alexa should have categories setup to distinguish a speaker name vs a light name vs now their smart home group names. They are all different things. Doesn't matter if you have lights all called "living room" they are lights vs a speaker called "living room".

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P
5 years ago
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RochfordianContributor I
posted in Amazon Alexa and Sonos

Alexa not working with TuneIn radio station

I think this might be down to the public beta, but Alexa is unable to get my Play: 1 speakers to play Angel Radio from TuneIn. I clearly ask for Angel Radio, but Alexa responds with 'for an angel' and there is silence. Going into the app, the station logo is there, but it does not seem to exist. Angel Radio is one of only three stations in my favourites list, and will play from the app (and if I ask Alexa to just play it without specifying the room, it plays on my Echo Dot with no problem. Any solutions??

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T
5 years ago
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matjoContributor I
asked in Amazon Alexa and Sonos

Can´t find device in Alexa app

Can´t find device in Alexa app even though the Sonos is enabled? Is this not yet working in Norway? When checking voice services in the Sonos app it says "not available in your country". Is this the reason it won´t work? Thanks in advance

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Ken_Griffiths
5 years ago
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adriannoblettContributor I
asked in Amazon Alexa and Sonos

Sonos skill for Alexa in Australia update?

Hi Sonos team, can you provide an estimate of when the Sonos skill will be available for Alexa users in Australia? Given the development process basically requires opening the Alexa “Code Editor” selecting all the JSON text and copying it; click “Skill Information” to go back to the languages selection. Then go to the new language tab for English (Australia), select the “Interaction Model” at the left side, go to the “Code Editor” and replace all the code there with that one that you’ve just copied. Then Click “Apply Changes” and then “Build Model”. Then you need to wait while model is built (usually around 40 seconds) and then click “Save Model”. Click “Skill Information” to go back to the skill and take a look at what’s missing here. Likely only the “Publishing information” tab that’s missing, so just go and fill it out. Finally scroll down the page and click “Submit for certification” button. Then in a day or maybe at worst a few; us poor Aussies will be able to add the Sonos

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C
5 years ago
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mrclarksContributor I
asked in Amazon Alexa and Sonos

Alexa Skills available for Sonos

The Sonos system doesn't seem to have access to Alexa Skills. If this is not true then where do I find/enable them. And are they the same as whats available in the Echo from Amazon? Thanks.

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M
5 years ago
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shadybeeTrending Lyricist I
asked in Amazon Alexa and Sonos

Mic Sensitivity and Wake Word

I think it is not just the mic sensitivity of the Sonos One, but also the accuracy of the wake word detection. Alexa has woken up to (from the TV) "They must think I'm the nanny" "With Brexit this will take" "Accelerating UK growth" "Eccentric" And other random words, some but not all containing the letter "X". I recorded the clips, and when played back they consistently trigger Alexa to wake up. Strangely, when I repeat these words, Alexa doesn't wake up. Sometimes she doesn't wake up at all unless I stand over her, or shout. If you want the audio clips, let me know.

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S
5 years ago
2
235caContributor I
posted in Amazon Alexa and Sonos

Is Alexa-Sonos anything more than just a stupid skill?

Alexa is a big ecosystem. It isn't just music. It isn't even mostly music. So is it seriously the case that I can't use my Dot to hear my commands (shopping, weather, podcasts, news, grocery list, translation, etc.), and hear Alexa's voice respond to me through my Sonos speakers? So this much ballyhooed integration is just. . . cueing music from time to time? This is truly pathetic if so. I hope someone can enlighten me.

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Ken_Griffiths
5 years ago
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flanjohnContributor I
posted in Amazon Alexa and Sonos

Alexa Voice volume

I can increase/decrease the music volume by voice commands but Alexa voice volume remains the same. How can I raise or lower Alexa's voice level.

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UKMedia
5 years ago
Formidible
FormidibleTrending Lyricist I
asked in Amazon Alexa and Sonos

Calm Radio issue with Alexa

The Calm Radio app in Sonos works fine. However when I try to start a channel via Alexa I get the message "sorry we are having problems connecting to your calm radio skill right now". Anyone else having this problem?

6
Keith N
5 years ago
Dave
DaveHeadliner II
posted in Amazon Alexa and Sonos

Volume Level/Control via Alexa (Echo, Dot, Sonos One)

Since i've owned Sonos products my biggest bugbear has been that there is no indication of the volume level on the app, meaning when I turn up my car volume it goes from e.g. 0 to 90. Now it's not a major problem as on the app I can gauge that the volume slider is at 50% but when using Alexa I have no idea what the volume level is and it's really annoying me. Each time I wish to adjust the volume up or down I have to ask her "Alexa turn the volume up in the kitchen" nope that's not load enough, "Alexa turn the volume up in the kitchen" still not load enough, get my drift guys (and girls) is there a way to get volume to percentage of 100% or an this be added to the voice control please? Thanks Dave AKA: HitMinion :cool:

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I
5 years ago
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MakiNoiseContributor I
posted in Amazon Alexa and Sonos

Solution to Alexa unable to found your location on Sonos One

If you encounter this issue of Alexa on your Sonos device, here is probably the issue and solution. Per example, if you ask Alexa the weather and it said in WESTLAKE instead of your location from your Amazon account, ti's because the issue is from your Amazon account. The PROBLEM is maybe your e-mail account. Mine was connected with both CAD and US Amazon accounts and made a glitch on recognizing ALL my other smart devices on Sonos. SOLUTION is to 1) use a different e-mail address and 2) reconnect on Alexa app with that new e-mail. After, 3) delete from your Sonos account the Amazon Alexa and 4) Reconnect with the new e-mail. Should then work like a breeze. I've spent hours with Sonos & Amazon Alexa tech support but finally found the solution on the web!

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Edward R
5 years ago
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sseeger218Contributor I
posted in Amazon Alexa and Sonos

Sonos CONNECT Line-In Over Echo speaker?

Will an Amazon Echo connected to my Sonos network play line-in audio from a Sonos CONNECT? I am considering purchasing an Echo Dot. I currently own a Sonos CONNECT and PLAY:1. I mostly listen to my turntable connected to the line-in on my CONNECT. If I buy an Echo, will the Echo Dot's speaker play line-in audio from my CONNECT once its synced to my Sonos network? Additionally, will Alexa commands like "Alexa, turn it up" work while playing line-in over the network?

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5 years ago
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Miabella36Contributor I
asked in Amazon Alexa and Sonos

Can Play:1 play Flash News Briefing from my Alexa Dot?

I just bought a play:1 for my kitchen. My Alexa Dot is 10 ft away. My sonos will play Spotify and music but when I ask Alexa to play my Flash News Briefing it only plays it on the Dot and not the Sonos Play:1. Any suggestions?

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MikeV
5 years ago
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Richie333Contributor I
asked in Amazon Alexa and Sonos

Can’t link Sonos app in Alexa

I’m having problems linking sonos skill in the Alexa app. I recently switched from UK to Au account when sonos skill became available in Australia. When I switched Alexa couldn’t find my speakers and so I deleted them from my Alexa app and disabled the skill. Now when I try to re-enable it I get as far as allow Alexa to control your sonos system but the app just hangs and nothing happens when I press the Okay button. Frustrating! Hope someone can help! ??

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UKMedia
5 years ago
Spartacus
SpartacusContributor I
asked in Amazon Alexa and Sonos

Sonos One pairing with Play 5 (gen 1)

Hi all. I am looking at purchasing the new Sonos One as an addition to my Gen 1 Sonos system. Will the new Sonos One pair/group with all my of my gen 1 speakers ? I am aware you must buy two Sonos One speakers if you want to use them together (stereo)since the Sonos 1 will not pair in as a stereo with Sonos One, but will my existing Sonos 1 be able to work in a group set up? Thank you for any help someone can offer.

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Chris
5 years ago
UKMedia
UKMediaSenior Virtuoso
posted in Amazon Alexa and Sonos

Possible info on next Voice Controlled Sonos player

Just seen this link: https://www.t3.com/news/sonos-working-on-new-sonos-base-home-cinema-speaker-with-alexa Ambiguous on what player it is but at least a new one committed to. :)

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MikeV
5 years ago
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sumatthewsContributor I
posted in Amazon Alexa and Sonos

Sonos and Alexa keep dropping out

We have a new Alexa speaker 1 in the bedroom, which is in the loft, so separated by a couple of floors from the bridge on the ground floor. We have a WiFi booster on the floor between. Issue we have is that alexa is inconsistent and drops out . The router is a few years old now, is there anything we can do to fix the problem ,which is irritating ..

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Keith N
5 years ago
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djm1Lyricist I
asked in Amazon Alexa and Sonos

Alexa

I bought a Sonus1 with Alexa. Set up ok and worked wonderfully. Yesterday Alexa stopped talking. Ecerything looks ok but U cannot get Alexa to work again?

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FulshearKid
5 years ago
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