Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 3,079 Topics
  • 24,147 Replies
Ryan S
Ryan S
started this topic

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enable...
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Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup pr...
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Ryan S
Ryan S
started this topic

Alexa + Sonos: How it Works

So you’ve read all about Amazon Alexa working with Sonos and you want to know more. Here’s a rundown of how the integration works. Your A...
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3079 Topics

I
ilandumContributor I
posted in Amazon Alexa and Sonos

Play 5 with Amazon Echo Dot

Hey all - I'm new to Sonos and am happily switching from a Bose SoundTouch system to Sonos (I hope). So far I only have a Play:5 (gen 2) and Play:1 (gen 2). My goal is to have all Sonos speakers always-on and use Alexa, either via the Play:1 (gen 2) Alexa integration (which works great) or an Echo Dog plugged into the Play:5 via the line in. I hope I'm simply missing something, but when I tell the Echo Dot to play something, it seems to do its thing, but I have to use the Sonos App to turn the Play:5 on each time I do this. The Play:1 (gen 2) has Alexa built in, and IS always on, just how I want it. Is my issue with the Play:5 standard and can I not leave it always on, or am I simply missing a configuration? Thank you! Brian

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4 years ago
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rogercattoContributor I
posted in Amazon Alexa and Sonos

Alexa and Sonos Playlists

I can get all my music through Alexa but cannot get playlists

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4 years ago
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samkatzContributor II
posted in Amazon Alexa and Sonos

pandora volume going up.and down by itself

very very annoying. Pandora, Sonos Play 1(2 in stereo mode), Alexa , android No way I can keep a constant volume. sometimes song starts out very low and increases volume on own. Sometimes I have to increase volume using my tablet in either Sonos or Alexa app. First, I had the repeating song issue, that seems to be resolved now this. All I want to do is sit back and enjoy my music without having.to actively manipulate controls. tx

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4 years ago
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robertberkeyContributor I
asked in Amazon Alexa and Sonos

Sonos not playing Alexa music

I've had the Sonos One for a couple of weeks and it was working fine up until yesterday. The music plays fine through sonos app but is not playing correctly through the speaker upon command. For example, if I ask Alexa "to play Lithium on SiriusXM" she responds "Lithium from SiriusXM playing on Office" but then nothing happens. Any suggestions?

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Edward R
4 years ago
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ChaoutzuContributor I
posted in Amazon Alexa and Sonos

Sonos One repeating songs

I'm having an issue with using Alexa to play a station through Pandora. This is the only streaming service that does this, and ONLY when I ask Alexa to play it. The station with start, and it might play normally for 2-3 songs, and then it will play ALMOST every song twice before changing to a new song. It doesn't matter what station, but this does not happen if I use the app to play a station through Pandora.

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4 years ago
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Dougie25Contributor I
asked in Amazon Alexa and Sonos

cannot turn off Sonos One using Voice Control (Alexa)

Sonos One acts on all commands except swtitch/turn off. Very annoying. Please help

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4 years ago
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M ZContributor I
asked in Amazon Alexa and Sonos

Alexa voice volume too loud

Hi there, I already read some posts about other people heaving problems with alexa's voice volume on the Sonos One. Some say it's not loud enough, when they have low music playing. Some say it's too loud. For me, the problem is, that Alexa is way too loud. When I mute the Sonos One and ask Alexa a question, she responds at a volume absolutely inapropriate. So I won't ask Alexa a lot in the evening, because I'm scared to wake someone up. Is this just normal on the Sonos One, is this a bug? And is Alexa supposed to be muted, when the Sonos One is muted? I would appreciate any advice. Does anyone have similar experience with the Sonos One?

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4 years ago
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msphilContributor I
asked in Amazon Alexa and Sonos

Alexa voice volume too loud

I have recently got the Sonos One and find that although the volume of the music played may be set to low the voice volume of Alexa is too loud. This is especially true at night. Is there any way of correcting this?[b][/b][b][/b]

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4 years ago
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faithfilms777Contributor I
asked in Amazon Alexa and Sonos

Control tv volume verbally with the alexa

How can I Control the tv volume verbally with the alexa? I have Sonos Beam, One Gen 2 and can get the elxa to control the alexa music voice etc verbally but cannot get the alexa to control the turn the tv on off nor turn the tv volume up down. Is there a solution? Thank you!

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4 years ago
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zahar_hContributor I
asked in Amazon Alexa and Sonos

Can I play Sonos play 1 & Sonos play 5 with other sound systems using Alexa Multiroom simultaneously?

I bought 2 Sonos Play 1 setup in my dinnig room, I have one Alexa echo in my bedroom and one Marshall Woburn Speaker with another Echo dot in my living room. Is there any way i can play multiroom music playing in my devices at the same time?

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UKMedia
4 years ago
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Joe8089Contributor I
posted in Amazon Alexa and Sonos

Sonos One reading Kindle books

I have recently purchased Sonos One with Alexa. However when I ask Alexa to read a kindle book she will give a summary of the book and then say sorry something has gone wrong.

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kbgorman
4 years ago
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pkrContributor I
asked in Amazon Alexa and Sonos

Sonos one - Microphone mute button, how t enable mute?

I just bought a Sonos One and its working very well. I cant find any way to mute the microphone. Theres no option anywhere in the app (windows/iphone) and it seems theres no physical button on the sonos one? How do i get the mutebutton to work and show that its muted?

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106rallye
4 years ago
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Ling LingContributor I
posted in Amazon Alexa and Sonos

Not able to use voice commands for spotify

Whenever I say "Alexa, play x song", she replies with"x song by x artist from spotify, sorry that device is offline". I have spotify premium so I don't understand why it does not work.

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UKMedia
4 years ago
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barnold37Contributor I
asked in Amazon Alexa and Sonos

Amazon Dot not playing in group

I recently added a Play Bar and two Sonos Ones to my Play 5. I also have one Amazon Echo and three Amazon Dots. All of my Sonos speakers are connected in a group I call “Downstairs”. I have also added two of the Dots to the group. If I ask Alexa to play music on “Downstairs” from any of the Alexa devices (either Dot or the Sonos Ones), the music only plays on the Sonos speakers, not the Dots. Music plays just fine on the Dots if I don’t tell it to play in the group. I have disabled the Sonos Skill and re-enabled it, no change. The Dots, of course, don’t show up in the device list on the Sonos app for grouping there. Is there any way to get the Dots to play in this group?

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4 years ago
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PaulshuffContributor I
posted in Amazon Alexa and Sonos

Sonos One Alexa Calling

Looking for an update on when Alexa calling is coming to Sonos One. Just got a Echo connect for home phone but useless with my current set up of Sonos Ones

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4 years ago
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User47683Avid Contributor I
asked in Amazon Alexa and Sonos

Alexa won’t respond to stop command

I successfully set up my echo dot to control my sonos speakers. It will play radio stations and change from radio to streamed music but it won’t respond to my command to stop playing. I have disabled and renabled the sonos skill and rebooted my echo dot. Any help would be appreciated.

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4 years ago
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John_432Contributor I
posted in Amazon Alexa and Sonos

Petition to Add Local Library Playback to Alexa/Sonos Voice Control

Let's let Sonos know we would like this feature added. We've all spent years cultivating music we own, and we'd like to listen to it using the new voice control feature that Alexa has added. Thanks!

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4 years ago
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BojsenContributor II
asked in Amazon Alexa and Sonos

Voice service: Not available in your country??

Just bought a Sonon One in Singapore - It is advertised to have Alexa voice service but upon setup the app simply state: Voice service, not available in your country? Is this correct, how do i get it activated? Right now the Sonos One - is no different from my Sonos Play 1 that i wanted to upgrade.

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Edward R
4 years ago
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Arjan76Contributor I
asked in Amazon Alexa and Sonos

Sonos One > Philips Hue

My Sonos One, with the right skills enabled, cannot find my Philips Hue (gen 2 hub) system. Tried everything that was mentioned in other threads: reinstalling skills, resetting the Sonos and the Hue, removing Alexa from Sonos, etc. One remaining think I can think of is that my Philips Hue lights are connected to my home wifi network, while my Sonos system (Playbar, 2x play 1 and now a Sonos one) is connected to my router with one cable. I think sonos then creates its own wifi network that is different from the home network which makes Alexa on Sonos One unable to find the lights... Not sure if this could be the reason but if so, how can I fix this?

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4 years ago
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Roydj64Contributor I
asked in Amazon Alexa and Sonos

Alexa has sopped working on my Beam

Hi there, I was tidying my wiring over the wekend and when I powered up again, Alexa will not respond my Sonos Beam. I checked the settings on my Alexa app and voice is enabled. I deleted and reinstalled both eth Sonos and Alexa app, but still no change. Has anyone got some ideas of what I can try next, thanks in advance (:[b][/b]

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4 years ago
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WilliammiaContributor I
asked in Amazon Alexa and Sonos

Sonos Alexa keeps saying it can’t play because I need to enable the skill

Sonos Alexa keeps saying it can’t play because I need to enable the skill. I have followed instructions given to me by Sonos tech earlier today but it’s not working. Any help very welcome please

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UKMedia
4 years ago
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Alpha NeuronAvid Contributor III
asked in Amazon Alexa and Sonos

Can Sonos Beam change the TV's HDMI input via Alexa?

Trying countless permutations of commands, it seams that my default HDMI input in the TV has changed. Its not ideal, but for now I switched the HDMI cables and now when I ask alexa to turn on the TV, its on the correct HDMI input setting. The tv is a vizio. Does anyone know how to switch HDMI inputs within the tv via Alexa?

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4 years ago
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briansinContributor III
posted in Amazon Alexa and Sonos

Alexa, Sonos, and Spotify Autoplay

Hi all, I have been using Sonos with Alexa and Spotify for ages now. When I say "Alexa, play Stairway to heaven", it plays it just fine on my Echo, then stops. (no autoplay) When I say "Alexa, play Stairway to Heaven in the Family Room" (I have a Sonos called family room, but this happens on any of my Sonos devices), it plays Stairway to Heaven fine on my FR Sonos, but then continues to Autoplay songs after that. For some reason, when I control the Sonos through Alexa/Spotify, it controls Spotify with the autoplay feature on. I have disabled Autoplay on Spotify on both mobile and desktop. How can I disable Autoplay when using Alexa to launch a Spotify song on my Sonos? Again, everything is configured properly and the Sonos skill works fine. Just have to turn off autoplay. Thanks!

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4 years ago
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snelldAvid Contributor I
asked in Amazon Alexa and Sonos

Deezer FLAC quality on SONOS via Alexa or (when available) Google Assistant

Hi, I'm looking to move from Amazon Music Unlimited to Deezer as Deezer appears to be the only streaming service that integrates into the Virtual DJ software that I use. I see that Deezer has an Alexa skill. I would rather go for Deezer Hifi than Premium but am mindful that the vast majority of my music streaming requests are made by voice to Alexa via my Sonos Ones and Beam. I have two questions: 1) Will I get FLAC quality when requesting Deezer streams via Alexa or is it only through using the SONOS app? 2) When Google assistant is available via SONOS Ones and Beam will I be able to request FLAC quality Deezer streams using this? Many thanks

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4 years ago
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fallsilent19Contributor I
posted in Amazon Alexa and Sonos

Alexa Skill will not login to api.sonos

Is anyone else experiencing this issue? I'm trying to setup my beam and cannot enable the Alexa skill because Alexa can't login to api.sonos. So frustrating.

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4 years ago
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