I have had various Sonos Ones for some time. All of a sudden Alexa is no longer connecting to either Spotify or TuneIn. You give the instruction, Alexa confirms the request…….but then silence.
I have changed voice assistants to Google.... same result.
I have removed both accounts and re-set….same result.
I have called Sonos and they say responsibility lies with Amazon.
I have called Amazon and they say responsibility lies with Sonos.
Given that I have the same issue with Google Assistant, I suspect this is something to do with Sonos.
PLEASE HELP - I JUST WANT TO ASK ALEXA TO PLAY SOME MICHAEL BUBLE!