Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 3,076 Topics
  • 24,135 Replies
Ryan S
Ryan S
started this topic

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enable...
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Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup pr...
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Ryan S
Ryan S
started this topic

Alexa + Sonos: How it Works

So you’ve read all about Amazon Alexa working with Sonos and you want to know more. Here’s a rundown of how the integration works. Your A...
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3076 Topics

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BasboContributor I
asked in Amazon Alexa and Sonos

Google assistant.

I have google assistant working on the sonos with everything working ok, but can’t get it to add anything to my ‘shopping list’. It keeps saying i need to change my permission. I’ve allowed everything on my app, I can even add things to my ‘shopping list’ via voice control on my phone, but not on the sonos.  Help?!

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3 years ago
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callumc16Contributor I
asked in Amazon Alexa and Sonos

sonos devices with a group on alexa only playing from one device when asked to play music

I have a sonos one & beam both Alexa capable and both in a group on Alexa. When I ask Alexa to play music it is only playingfrom 1 device within the group. This use to work and the only thing that has changed is that we had a sky box installed. 

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3 years ago
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BoxmanContributor I
asked in Amazon Alexa and Sonos

Music will not play

Spotify and Tune In will not play on my Sonos I have switched router and have Deco M5All was fineNow Alexa is working When I say play xxx It says XXX from Spotify. However silenceI can control the speakers and play Spotify from the phone app. Alexa works for other skillsI've deleted apps skills etc many times I've rebooted speakers and reconnect to networkVery frustrating for such an expensive item Help needed

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3 years ago
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ShimanoContributor I
asked in Amazon Alexa and Sonos

Sonos - Symfonisk - Alexa

Bonjour,Commande vocale Alexa : oui, mais !Bien que la plupart des produits Sonos intègrent directement la commande vocale Alexa d’Amazon, les appareils Symfonisk ne le font pas. Ni le haut-parleur de la lampe, ni celui de l’étagère ne comportent de microphones intégrés. Ainsi il n’y a aucune commande vocale directe avec Alexa, comme sur le Sonos One ou le Sonos Beam.Mais, vous pouvez toujours contrôler les enceintes Symfonisk via :Alexa avec un appareil équipé d’un micro compatible Alexa, Mais aussi avec les dernières enceintes Sonos intégrant Alexa Sonos One : 229 € l’unité (en noir ou blanc) Caisson de basses Sonos 700 € Sonos Playbar aussi à 669 € (lire le test) la barre de son Sonos Beam à 449 € Amazon Alexa avec votre smartphone.En voyant cela, je m’interroge sur la compatibilité avec une installation (Sonos Beam + Enceintes SYMFONISK et des Amazon Echo) pour diffuser du son (Streaming Musical) ou essayer de créer des groupes d’enceintes et éventuellement les inclure dans une

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Annazel S
3 years ago
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JKeezContributor I
asked in Amazon Alexa and Sonos

Sonos Move Alexa Not Playing Music.

Hello -- I have a Sonos Playbar and Sonos Ones in my apartment.   Just bought a Sonos Move for to use for the summer at a rental beach house.  I added Alexa in the Sonos app and the Move is showing up in the Alexa app on my phone.  Alexa can tell me the time, set a timer, tell me the weather, etc.   I can also play music from the Sonos App and access my iTunes/Pandora/Spotify/etc.    When I ask Alexa to play [Artist] on [iTunes/Pandora/Spotify/etc.] she responds: “to do that, first enable the skill for your sonos move in your Alexa app, then ask me to discover devices.”  I have tried to follow these instructions, to no avail.    Is it possible that Alexa cannot work on two different WiFi networks?

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Paul A
3 years ago
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Scottie GContributor I
asked in Amazon Alexa and Sonos

Sonos Arc & Move using Alexa

I’ve just set up my Sonos Arc and Move and when ever I ask Alexa to play a radio station, it constantly breaks up and even repeats itself. If I ask Alexa to play anything from Apple Music or ask for information, it’s perfect. The Move is In a separate room to the Arc and not linked. This has been happening for a few weeks now and it’s driving me mad.Has anyone else had this problem?

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Rowena B.
3 years ago
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RfbragaContributor I
asked in Amazon Alexa and Sonos

when Sonos will be in Alexa Brazil?

When the Sonos skill will be in Alexa Brazil?

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3 years ago
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La Quinta Lo Tech GirlContributor I
asked in Amazon Alexa and Sonos

Sonos Alexa setup.

I have a Sonos One and I am getting Alexa to talk to me but when it comes time to paying something from an App or from Spotify it says device is online.   I have disabled all the relevant skills and reenabled them but nothing plays.  Alexa talks to me and is responsive, tells me all about the app and the cost etc  but then nothing actually plays and she says device is offline.   I see it online when i play music from my Spotify app.  Its just not working with Alexa. Help please 

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3 years ago
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HeZyzzContributor I
asked in Amazon Alexa and Sonos

Alexa not found on Sonos.

I have used alexa or a while on beam. Now alexa cant be found anywhere. Any tips how to make this work? Sorry about my english :) 

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3 years ago
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dannyt2003Avid Contributor I
asked in Amazon Alexa and Sonos

Alexa Issues..

Alexa has stopped playing my flash briefings. Also, Spotify no longer responds to voice commands. Spotify does work through my app. Please help as I have tried everything I can think of and I’m becoming more and more frustrated.

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Paul A
3 years ago
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Tom PhanAvid Contributor I
asked in Amazon Alexa and Sonos

Three years on - do we have full control over the local library yet?

One of the earliest questions was around voice control over the playing of local music, as most people were expecting to be able to do more than just pause it.And Sonos kept saying it was something they were looking at.Three years later - can we do it yet?

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K
3 years ago
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jamie72Trending Lyricist II
asked in Amazon Alexa and Sonos

Sonos 12.1 - “Sleep sounds” skills not working in Alexa routines?

I wonder if anyone can confirm if they can get any “sleep sounds” skills working in routines since the 12.1 update? I’ve been using Rain Sounds by Sleep Jar and tried a few others by different developersWas happy to see that Sonos now officially supports Alexa routines, but whilst I can now get Alexa to say the time/weather/various custom phrases/etc as part of a routine (without the dreaded “Audio actions are not supported...” message!), it won’t play any sleep sound skills that I’ve tried. I just get silence.If I trigger the skill outside of a routine (eg “Alexa, open rain sounds”) it works fine.

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3 years ago
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SalaburuContributor I
asked in Amazon Alexa and Sonos

Microphone touch control on Sonos Arc not working, can't use Alexa

I just purchased Sonos Arc and installed it on my tv, it is amazing however the mic light does not turn on hence I cannot use Alexa on it

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3 years ago
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MurraySonosContributor I
posted in Amazon Alexa and Sonos

Audio actions in routines are currently not supported on this device.

I have set up a simple 2 step routing to turn on two smart plugs simultaneously through Alexa. This works 100% find on a dot but I get an audio recording of "Audio actions in routines are currently not supported on this device" every time I run it from my Sonos One. How do I make this irritation go away!

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3 years ago
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William_61Enthusiast II
asked in Amazon Alexa and Sonos

Arc Green Mute Status Light On When Using Alexa To Turn Off TV

When I turn off my Sony X900H using Alexa, the TV goes off but the green mute status light comes on the Arc and stays on. Anyone else having this issue? Any Advice? Thanks.

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Annazel S
3 years ago
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dwblackContributor I
asked in Amazon Alexa and Sonos

Alexa sorry I’m having trouble understanding right now

Hi, My Sonos One used to work with Alexa but I changed to Google to try that before trying to switch back.  Now Alexa won’t work.  I’ve tried reinstalling both apps and re-registering speaker etc but nothing seems to work.  I’ve read some similar problems with ‘Beam’ but following steps still didn’t work For me.  The only reason I got this was to use for voice services so if it doesn’t do the job it’s a deal-breaker.    Has anyone any further suggestions before I return the Sonos for a refund? thanks David

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3 years ago
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modern23Contributor I
asked in Amazon Alexa and Sonos

IDAGIO search.

What do i need to do so sonos searches idagioi added idagio because search of classical music with apple is so bad (Even worse with sonos).  But sonos doesn’t seem to search in idagio at all.if that doesn’t work the whole thing is useless to mejpc

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Simon B
3 years ago
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wildest dreamsContributor I
asked in Amazon Alexa and Sonos

I can use Alexa voice control for everything on my Sonos Move ... except playing music

I want to use my Spotify Premium subscription on my new Sonos Move.  I can do so no problem via Google Assistant, but I’d like to be able to use Alexa instead.  When I set up Alexa as the Voice Assistant, it works with everything else eg telling a joke, the weather.  But when I ask Alexa to play music, I hear:First enable the skill for your Sonos Move in the Alexa App.  Then ask me to discover devices.I have spent literally hours and hours restarting, making sure Spotify is enabled as a skill etc etc - I have selected Spotify as the default music app.  If I ask Alexa to discover devices, she says There are no new devices to discover.I can play Spotify with no problem on the Sonos Move if I control it via the Spotify app on my iPad or phone.  Incidentally, if I ask Alexa to play eg BBC Radio Two, she says Here’s Radio Two and plays the BBC Sounds jingle … then nothing.  Nada.  Silence!  So Alexa is essentially good for nothing musical.  She seems utterly incapable of playing music via v

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3 years ago
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markwecContributor I
asked in Amazon Alexa and Sonos

Register Speakers setting up Alexa Sonos Skill

All, hit a problem today controlling Sonos through the Alexa App and Echo Dot… was all working fine until today when it just stopped. I have tried loads of things that were recommended on multiple threads with no joy….. so I decided to start from scratch. I set up all my Sonos again, from fresh… all these are working now and function correctly through the Sonos App… well I say working… teh Sonos App will only connect when I am in teh same room as my Play 5 (first speaker to be set up)…. it used to only work when I was next to my router… SKQQ router with a SKQ main receiver and 2 mini boxes. I then go onto Alexa App and try to enable the Sonos Skill…. it takes we to api.sonos.com and asks me to sign into my sonos account. I do this and then I get a message to ‘Register my speakers’… go to Sonos app - More>settings>account settings. My speakers are all shown in ‘systems’…   I hit ‘I’ve fixed this’ but it takes me straight back to sonos signin on api.sonos.com…. and then just loops

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3 years ago
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john at poultonEnthusiast I
asked in Amazon Alexa and Sonos

Beam connected to Samsung TV - TV now sometimes won’t switch on

I bought a new Beam on Jan 5th. I connected it to my 12 month old Samsung Smart TV (Series 7) using the supplied ARC lead and it began working fine. Then, a few days later the TV wouldn’t switch on and I could only resolve the problem by disconnecting the power to the TV and after waiting a few moments reconnecting it. Since then this has been happening every few days.  I’ve checked that the remote works OK.  I thought the power supply to the TV might be the issue so I have now connected the TV directly to a wall socket instead of using an extension cable.   Samsung’s support asked me to check to see if the TVs standby light was on, off or flashing. At first I couldn’t find any standby light (it’s very feint and downwards projecting onto non-reflective surface) but when I did I noticed that when the TV was switched off it was flashing intermittently.  I disconnected the Beam and the light stopped flashing. When I reconnected the Beam it came on for a few moments but then resumed flashi

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3 years ago
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shadsikes1Contributor I
asked in Amazon Alexa and Sonos

Sonos Port won't play with Alexa devices

Hey guys! I just purchased my Sonos Port yesterday with the intention of using it in conjunction with my Alexa Devises and creating a whole-home audio system. I have an Echo Dot that I wanted to use in the living room to control the Sonos Port, and Alexa speakers throughout the house. I enabled the skill for Sonos in the Alexa App. I made the Sonos Port as the “Preferred Speaker” in the room in the Alexa app, but when I go to change the echo dot speaker to use the “Preferred Speaker” (The Sonos) it doesn’t work. It still plays on the Echo Dot speaker. I tried it on my other Alexa devises and it does the same thing. On top of this I cant add the Sonos Port to a group through the Alexa app to accomplish the whole home audio I’m looking for. According to Sonos it should be able to work.  The whole reason for getting the Sonos was not only to play my online library though my surround sound, but to have whole home audio in the house. I have an Alexa Amp that gave me the whole home audio set

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J
3 years ago
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wegContributor I
asked in Amazon Alexa and Sonos

Alexa integration not working with Sonos 5.

Alexa integration was working great with my old Play 5’s. Got a new pair of Sonos 5’s, set them up, they are working fine with S2 controller. I can play music from both Spotify and the Alexa app on the iPad and drive the 5’s. But if I try to play music using voice commands to my Amazon Echo, I get an error “sorry, on kitchen is offline” (Not sure why the message includes “on”). I’ve tried ideas from the forum, including disabling and reeanabling the skill, logging out of apps, deleting and adding the devices in the Alexa App, rebooting absolutely everything, none of that works. Especially odd that playing music from the Alexa App/iPad works, but voice commands to the Echo don’t. Any new ideas? I’ve spent over an hour fiddling with these new speakers and am thoroughly stuck. On the Services & Voice tab of the S2 controller, there are sections “Voice” and “Music & Content”. Under “Music & Content” I see Spotify and other services. The “Voice” section is empty except for “add

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3 years ago
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FgarcesContributor I
asked in Amazon Alexa and Sonos

when will Alexa/Google would work in South America.

Amazon Alexa and Google Assistant do work in South America on other devices. But Sonos app have them blocked. Why is that?  If you by Alexa Dot, Google home or other smart speaker they do work on Ecuador. Only Sonos have them blocked on their app.  ​​​​​If I new this I would have bought the Sonos One (SL) version instead.   ​​​

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controlav
3 years ago
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Colette MoriceTrending Lyricist I
asked in Amazon Alexa and Sonos

The Skill My Media for Alexa does not work with a default Sonos speaker system

Please find here under the description of the issue I have with the incorrect behavior of the app Mymedia for Alexa used in an Amazon Echo 8 configured with a default Sonos system:Description here under is based on an Echo 8 with my Sonos Port but is also valid with any of my Sonos equipments ( I have a PLAYBAR + bass + 2 Sonos 1, a Sonos 5, and a Sonos 3)First of all a quick sum up of my configuration:I use the last version of mymedia inside a docker of my Synology NASThe version is currently 1.3.133.0All my music is also in the NAS and except a very few exceptions uses the m4a formatI have a Amazon echo 8 configured to use a SONOS PORT as the default speaker system. I also have a Amazon Firestick 4 K configured to use the HDMI in pasthrough toward the TV set linked to a SONOS PLAYBAR via optical.Both systems Echo/Port and Firestick/TV/PLAYBAR don’t work “Don’t work” means that when I ask to play an album, I have the first track only of the album, the picture of the album only a few s

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K
3 years ago
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Dennis from FLAvid Contributor III
asked in Amazon Alexa and Sonos

Sonos Arc and Beam random tones

My Arc and Beam randomly make a sound or tome similar to the Alexa attention tone.   But when they do it there is no reason.  There is a quiet house.  And then [TONE]. ….   What’s causing this?   I could understand if people are talking and it mis-hears an “Alexa”It drives my wife crazy.   Or maybe it isn't Alexa...maybe it just makes its own noise?

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3 years ago
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