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Help with Beam and Alexa - takes much longer than it used to for the volume to go back when it dims for a command

  • 4 June 2021
  • 3 replies
  • 34 views

It used to happen within a second, now it takes about 6seconds for the dim to undim, if that makes sense…..

On my Sonos Roam it takes less than a second after the ‘Alexa, turn it up’ (etc) command to go back to the audio source.
 

Help!

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Best answer by GuitarSuperstar 4 June 2021, 16:29

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3 replies

Userlevel 7

Try unplugging the Beam from power for about a minute and rebooting your router.

No difference :(

*Update*

It's only happening when I ask Alexa to turn it up or turn it down.........all other commands she un dims almost immediately. Same as what happens on the Roam.

Very odd.