Amazon Alexa and Sonos

I have a Sonos Beam in my bedroom and a Sonos One in my office.  If I am listening to music in my office and my wife asks Alexa something on the Sonos Beam, my Sonos One mutes.  How can I fix this?  This doesn’t seem normal.

I have Sonos One with Alexa set up, and see this issue:In Sonos App, go to Settings - System - <your speaker> - Volume Limit - set to 35% Say “Alexa, set volume to 2”. Alexa sets volume to 2, all good here. Say “Alexa, what’s the volume?”Alexa says: “Device is at volume 4”.Can this inconsistency be fixed please?

For some years with my set up of an Echo Dot and a legacy Sonos Connect I have been able to ask Alexa to play any radio station and it will play on the Connect in the same room, except for BBC radio stations which would only ever play on the Dot. I had to create some trigger processes on IFTTT to get round this to play BBC radio through the Connect  However today I asked Alexa to “Play BBC radio 6 music” by mistake instead of using the trigger command and found that after the usual BBC sounds pre-jingle was played on the Dot the radio station in question started to play on the Connect.Hopefully this is a permanent fix and not an error but has anyone else experienced this?I am in the UK and have the Sonos and BBC skills enabled in Alexa app. 

After the last update of something, Alexa stopped playing NPR and TuneIn on my Sonos Playbar. Alexa will still play music. However, when I ask it to play NPR, I get the “I can’t find that station” same deal with anything through TuneIn. It worked last week. I tried reinstalling the Sonos app. I tried the Sonos S1 app, same problem. I tried removing and reinstalling the Sonos skill on the Alexa app, same problem. 

I’ve been having troubles with local radio stations in Canada for the last week or so.  Reproduction Steps:Speak into any Sonos in my home “Alexa play Boom 973” or “Alexa Play Boom 973 on TuneIn”Response “The station named boom 973 is currently unavailable”. The station itself doesn’t matter, all local stations do the same thing.  What does work:The exact same command on any Amazon echo deviceLaunching the same TuneIn station via the Sonos s2 app Troubleshooting:reboot the device reboot the network Remove Alexa services from the device and re-add disable the Sonos skill and re-enableBased on this troubleshooting as well as other posts here, I think there is something fundamentally wrong at the Sonos/Alexa integration level. I am located in Canada. 

We just got a Sonos Move. It supports Alexa fine. I can write a routine for it to Say something. I can write a routine that Announces something on all devices, and the Sonos Move will make the announcement.However, when I write the Announcement routine and get to select devices, the Move is not on the list. So I cannot select just a few devices to get the announcement on the Move - it has to be all devices.The other Sonoses we have (One, Beam) appear fine.Am I missing something? 

Just recently have been experiencing a problem using the Alex skill, where I have to almost daily disable then re-enable the skill to get it working.  I have several Amazon echo devices that I use and dedicate a Sonos speaker to, and a total of 3 Amazon accounts, which has not been a problem up unitl now.  It seems that when I disable and re-enable under one Amazon device/account, at some point I will have to do the same under another.  Again, all of this has been working great up until recently.  Note: I do have a Sonos boost on my network. Anyone else running into this, any fixes?  Thanks

I have 8 Sonos AMP, 1 Sonos Playbar, and 1 Sonos Move. The AMPs and the Playbar are connected to a Sonos Bridge, which is itself hardwired to the router.In the Alexa mobile app, the 8 AMP each have a duplicate entry of the form “[AMP name] TV”This is creating confusion for Alexa voice control.Deleting the duplicate “TV” devices from the Alexa mobile app works for a period of time, but they later reappear.Powering down everything and rebooting everything does not help. The duplicate devices reappear.[Disabling the devices in Alexa doesn't seem to solve the confusion issue, but I recognize that’s not a Sonos issue and not a topic for this forum,]I would like to not have the diupliate entries in the Alexa app.Ideas?  

I'm finishing my basement and don't want to have Echos and Sonos speakers everywhere. The Sonos One speakers are great because they have microphones and Alexa built in. Do the ceiling speakers or wall speakers have this same capability? I only see the app and airplay as controls (which is weak). 

The Alexa voice assistant works fine to turn on the radio on my Sonos but it doesn’t work to turn off the radio so I have to turn it off by the plug - anyone else have this problem? - I’ve tried removing Alexa & adding it again but the problem persists 

Alexa will talk over the first few seconds of the song with name and artist of the song when requesting to play a song.  I’ve looked all over for a fix and cannot find anything.  Can someone please address this?

how do I  adjust the volume on timer when using Alexa on my sonos its so quiet and I've tried everything Timer volume on Sonos when using alexa cannot be increased any ideas most welcome or SONOS please fix 

I've had Sonos for over a decade. Started with a Play:5. Decent enough. Definitely not audiophile and doesn't compare to my B&W CDM 9NT speakers, nor do I expect it to, but I did hook a Sonos Connect up to that system for the better audio quality of those speakers. I also eventually got some Play:1's, a Playbase, a Sub, and a Sonos One.Sonos eventually rendered my old system incompatible with itself. The older Play:5 and Connect are not compatible with the other newer speakers. If I try to play through all of them on the legacy app, the sound keeps dropping out. Their solution is to buy more of their stuff and junk my old perfectly working $500 Play:5 and both of my $350 Connects. Yes. That is over $1,000 in equipment they want me to junk.Well, with the Echo, you can take the 1/8" jack and output audio to any type of amp and speaker. If the tech in the Echo becomes outdated, just get a new cheap Echo instead of throwing out $1,200 in equipment. In fact, I had an old, but good quali

I just purchased a Sonos One SL to use with my Amazon Dot for the Virtaual Assistant only, not to play music.  I have other equipment for my music.  It appears this is not an option, or I just cannot figure out how to get my Dot to play the weather, news through the Sonos One SL.

When I ask Alexa to “Play my notifications” on every other Alexa-enabled device in my house, it almost never fails. However when I ask Alexa to do that on my Sonos soundbar, about 50% of the time she plays a song. Has anyone else noticed this?Alexa on the soundbar seems to be biased toward assuming you want to play music. Is this something that can be corrected?I know that Alexa “learns” in a macro sense. Does she learn in a micro sense--for example that I don’t want to play music while others might. 

There have been a lot of threads and questions asking how to initiate the playing of BBC Radio Stations after the BBC removed voice control of their stations from within TuneIn. So I thought I would bring all of the recommended steps together in one thread. Open the Sonos App and click on the Search icon and then select ‘Stations’ below the Search Text box; Type into the Search Text box, the name of the BBC radio station that you want to listen to and against the station in the list below click on the three vertical buttons and then select ‘Add to My Radio Stations’. Then click ‘Done’ (For the purposes of this example, I will use Radio 2); Open www.IFTTT.com and either create an account or log-in to your existing account; If using a Web Browser, click on your profile picture in the top right hand corner of the screen, to the left of the Explore button, and select ‘Create’; Click on the ‘+’ symbol and enter ‘Alexa’ in the Search Text Box, then select the Amazon Alexa icon; Select ‘Say a

This all used to work.  Now it doesn’t.  Or maybe my memory has gone.  My playbar is connected to my tv and volume works fine when watching tv.  But I could have sworn that I could say “Alexa, play my music on Sonos” and it would play my music.  The Alexa Sonos skill is enabled.  But when I ask Alexa to play my music on Sonos, it says “Shuffling your music on Amazon Music” but nothing comes out of the playbar.  Nothing comes out of anywhere (no echo/dot devices  play anything which is expected).  I’m at a loss.  

I have quite a complex setup of:3 Sonos Ones w/ Alexa in individual rooms2 Sonos ones (w/o Alexa) and a sonos beam w/Alexa as a surround sound A bedroom with a playbarA boost Every single Sonos/Alexa product requires me to ask Alexa twice to do anything. It’s quite interesting. Any ideas please? 

Alexa responds when her name is spoken and after I ask her to play for instance BBC radio 6 music she says, Sorry I’m having trouble please try in a little while.  What is the problem here.  I’ve tried removing the voice assistant and re-adding as well as disabling/re-enabling the skill and linking my BBC account within the Alexa app but still get the same message.   All devices are up to date.   Same thing happens on both Play One and my Beam.  Used to work flawlessly but stopped working some months ago.   I thought it might be the wifi but the Beam is about 2 feet from the router.   Any suggestions before I lose the will to live.   Thanks in advance 

da qualche giorno i miei speaker sonos one non riproducono moltissime radio da tunein. Da altri dispositivi riesco invece a sentirle----recentely my sonos one speakers not played a lot of tunein radios.From other devices same radios working

When saying “Alexa, play Spotify” Alexa chimes and responds “here is Spotify” but nothing plays. Same result when requesting to play SiriusXM or any other service. However, Spotify plays when using the Sonos app on my phone but when saying “Alexa, pause” Alexa chimes but doesn’t pause the music. Alexa does however respond to requests like “Alexa, what’s the weather?”  It seems while it’s recognizing the linked services it’s just not controlling them. 

Hello All, new to the Sonos community here. I am wanting to play music in my “upstairs group” which consists of two echo dots and a recently added Sonos Arc however, I am unable to do so. I did see, a few years ago, where this feature was unavailable (it was either one or the other -SONOS group OR ALEXA devices Group but not both) and was wondering if anything has changed? Thank you III advance. Mark

Hi has anyone else had difficulty with Alexa activation with Ones? I'm trying to get BBC radio to play in one room, Alexa announces BBC Sounds app, but nothing happens. It works fine in other rooms. I've read a lot of negative feedback over the last week or so to about voice activation, has something happened recently?

I know this was discussed a few years ago but it appears the conversation is now closed and, I believe, still unresolved.i have numerous Alexa deviles all called “computer” but my Bem, and my One’s require “Alexa” as the wake word. I would love to replace my aging Amazon devices with Sonos but not if I have to change the wake word for all of these devices.Surely the engineers can figure out a way to solve this problem. ( Iknow, stop calling me Shirley…) 

I have a Sonos Playbar, two Sonos Subs, and two Sonos One SL’s. Sounds absolutely amazing. BUT, I want to integrate my Amazon Echo Speaker community to it. I have made previous significant investments around the house and want to be able to utilize the multi room music feature through Alexa and integrate the Sonos and Other speakers. I have previously purchased a Bluetooth transmitter/receiver with a fiber optic output in attempt to trick the Sonos system into recognizing it as TV fiber input. Yes, it did work, but the timing was off, and even with the ability to adjust the milliseconds, I could never get it right.  So, does the Sonos Connect, Sonos Port, or Sonos Amp allow for this to happen? If not, has anyone ever been successful in making this happen?