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Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

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  • 25,362 Replies
Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

Moderator note: This article was updated in December 2024. This thread is intended to help get you going if you get stuck setting up Alexa w...
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Ryan S
Ryan S
started this topic

New to Sonos or Alexa? How to set up

So you have an Alexa device and Sonos players, where do you go next?1. Make sure your Sonos and Alexa devices are all powered up and connect...
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3336 Topics
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TerrierLContributor I
asked in Amazon Alexa and Sonos
Sonos One NAS Integration

Will the new Sonos One stream music directly from a NAS device on the same network?

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bruce1Avid Contributor I
posted in Amazon Alexa and Sonos
Sonos one

Could anyone answer this, if you have the Sonos one can you ask it to play music on a play 5 for example, I have set up the Sonos skill in Alexa , I suppose my question does Alexa on Sonos one control only that Sonos one or can you ask it to play music on a different not Sonos one device Thanks Bruce

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Stuart_W
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bemplummerContributor I
posted in Amazon Alexa and Sonos
Plays one song on Sonos when I ask Alexa to play music -then stops

so now I have both echo dots playing through both my sonos - one in bedroom and one in kitchen - however when I ask Alexa - play rock music on bedroom - one song gets played then the music stops - when I say Alexa pause music - Alexa skip to next song - the volume goes down (ducking) then after a few seconds goes up again - it only plays one song :? and then stops? any idea what I am doing wrong on setup? thanks :?:?:?:?

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ryteeeContributor I
asked in Amazon Alexa and Sonos
Set up Sonos One with Alexa

I've followed the set up connected both accounts as described, alexa responds to questions but when i ask to play music/radio etc she says its playing but no sound. i've also found she thinks shes in USA even though i've set all the devices to europe/london summer time.

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jonnypolite1Contributor I
asked in Amazon Alexa and Sonos
New Sonos One with Alexa: Can it pair with an existing Play: 1?

If I buy a new Sonos 1 with Alexa capability/mic, will it be able to pair with my Sonos 1 without Alexa for stereo?

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JohnssonsTrending Lyricist I
posted in Amazon Alexa and Sonos
Sonos alexa integration

I updated my connect amp and activated alexa integration (echo dot in my case). Now, according to https://sonos.custhelp.com/app/answers/detail/a_id/4158/~/amazon-alexa-and-sonos it is only able to play music (and of course spotify is not included) through the sonos device? So they spend more than a year to develop a skill that just allows it to play music but not let sonos work as a remote speaker?

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testcard
testcardProdigy I
posted in Amazon Alexa and Sonos
Sonos offering $25 off coupon for Echo Dots

According to this story, Sonos will be sending all its customers a unique code for $25 off an Amazon Echo Dot. UK, US and Germany only. https://www.theverge.com/2017/10/17/16489516/sonos-25-dollar-coupon-amazon-echo-dot-sale

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coltaboyoneContributor I
asked in Amazon Alexa and Sonos
Featured Music services and Alexa.

I understand that Alexa will play music from several music services including Amazon Music and named streaming stations but will it play all existing music from my Sonos Music Library which has not necessarily been gathered from these named services?

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ulischultzContributor I
posted in Amazon Alexa and Sonos
Alexa and Sonos setup sucessfully but not playing music

I setup the new alexa skill for sonos and alexa understands my commands correctly. I replys correctly, that the e.g. tunein program is played on a specific sonos device. However, the music just does not play. Also if I speak a command to stop playing music on a sonos device, it just does not stop it.

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mjavadiContributor I
asked in Amazon Alexa and Sonos
Music stopped playing via Alex after updating Players on 10/20.

I had the Sonos skill added and it was working for the most part. Playing my Pandora on the each player via Alex voice control. and I could see in the Sonos app the art of the current playing song. I updated the players and although Alexa says it is playing the music in the right location/device, I don't hear any music and the Sonos App on the iphone does not show that it is playing anything. The iOS sonos app is also up to date. I use an Echo Dot.

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MandGJH
MandGJHContributor III
asked in Amazon Alexa and Sonos
Alexa will not play to recognised sonos group

I have a Sonos PlayBase and 2 Sonos 1 speakers set up as a surround sound system and I have successfully used my Alexa Dot through my Sonos speakers. However, today I renamed my Sonos Group, told Alexa to forget the old Group and discovered the new Group. The new Group shows up on the Alexa app but when asked to play music through the new Group Alexa tells me it is off-line. It is not off-line as I am able to use the Sonos with all other applications. When I look at the Sonos device on the Alexa app I am told "oops something went wrong, please try again" Help please, how can I sort this?

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MandGJH
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rtaltonContributor II
posted in Amazon Alexa and Sonos
First impressions getting Alexa on Echo Dot to work with Sonos

Used the Sonos coupon to get a Dot for half price. 😃 Set up and tried the Dot last night for a short period. This is what happened; hope it's useful to others. TL;DR --- There appears to be some significant bugs in the software... It will work, but Buyer beware! My Sonos setup: Two Play:5s One Sonos Sub Sonos/Alexa/Amazon Music apps are on a Galaxy S7 cell phone. I use Amazon Music (NOT their Unlimited service). I mainly use Spotify but my understanding is that doesn't currently work with Dot/Sonos. SETUP Problem 1) While doing the Dot setup, set up failed and must be restarted when I multi-tasked (two windows open side-by-side) the Alexa app and the Gallery (pictures) app. I wanted to see a photo I took of my wifi router's label to easily read the wifi password. Bad move. Alexa stopped responding and I had to press the "action" button for 5 seconds to start the setup process over. So much for multi-tasking. I wrote my wifi password down on paper and continued.

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Bazzeref
BazzerefContributor I
asked in Amazon Alexa and Sonos
iPad Music on Sonos via Alexa

Will l be able to play the music I have saved on my iPad via Echo dot on Sonos

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mbkContributor I
asked in Amazon Alexa and Sonos
Controlling Sonos groups with Echo Dot

I've just set up echo to discover my Sonos speakers in "living room" and "office". I'm able to tell Alexa to play music in either he living room or the office. I have not figured out how to have Alexa play on both speakers simultaneously.

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jjjContributor I
posted in Amazon Alexa and Sonos
Alexa volume changes

Has anyone had problems when using amazon music started via Alexa with the volume on a track increasing and decreasing randomly?

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Jeff LowndesContributor I
posted in Amazon Alexa and Sonos
Alexa Not Able to Discover Sonos 1's

I have a fully updated Alexa, Sonos and Sonos Play 1's (version 8.0). I've turned on the skill for Sonos through Alexa. When I go to "Discover Devices", it says "I couldn't find any smart home devices". Has anyone had this issue and been able to successfully fix?

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User606543Contributor I
asked in Amazon Alexa and Sonos
Alexa and Sonos playlist

How do I add all my sonos music library to Alexa?

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melvimbe
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C WingfieldContributor I
posted in Amazon Alexa and Sonos
Echo dot multi room control

Hi all and hello. If this question is in the wrong place, apologies.. My Sonos account is up to date. My Elexa app recognizes all my devises. I can get music playing from all devices but not at the same time. Sometimes one track is playing from one speaker and another from another. I cannot seem to get Elexa to sync and get one track playing from all speakers simultaneously. is this something that will be sorted or am I doing something wrong?

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melvimbe
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SpatialFXContributor II
posted in Amazon Alexa and Sonos
Other devices/rooms with same name as a Sonos speaker

Hi there, There's a problem with Alexa+Sonos when the Sonos speaker shares the same name as the room that it's in that includes other devices. Here's where the problem starts: Philips Hue groups bulbs into rooms. I have Bathroom, Kitchen, Living Room, and Bedroom. Unsurprisingly, my Sonos speakers in those rooms are also called Bathroom, Kitchen, Living Room, and Bedroom. Before adding Sonos speakers to my list of Alexa devices, I could say "Alexa, turn off/on the bedroom," and the lights in my bedroom would react to the command. However, now that the Sonos speakers share the same name as the Hue Rooms, Alexa responds with, "Sorry, Bedroom is not responding," and I suspect it's because Sonos speakers don't have an on/off state. So what I'm looking for is some way for Alexa to know what device you're talking about based on the action you're requesting. Since Sonos speakers don't have on/off states, Alexa should know you meant the LIGHTS in a room, and not the speaker. it

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bockersjv
Ryan S
Ryan SRetired Sonos Staff
posted in Amazon Alexa and Sonos
Troubleshooting Alexa - Room targeting issues?

Hi everyone, there are some really great Alexa and Sonos troubleshooting steps to start with here for if you're having issues with Alexa. The best step to start with, which we wanted to make sure you all had in your toolbox, is a simple Alexa command: "Alexa, discover devices." If your rooms aren't responding the right way, or the wrong rooms are responding, that's a great step to start with. If that doesn't do the trick, the link above has some other suggestions. And of course, you're welcome to make a thread, or post in another one about what you're seeing. Also, feel free to give us a call on our support line.

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MangoMan63Contributor I
asked in Amazon Alexa and Sonos
Changing Stations on Sirius XM

Once you get music playing from Sirius can you ask Alexa to change stations to a given station..like 80's on 8?

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jgatie
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Kmor22Contributor I
asked in Amazon Alexa and Sonos
Sonos & Alexa - Help!!

Hi, I have a play 1 (known as “kitchen”) & a play 3 (known as “dining room”) set up in our kitchen/ family room. I’ve also got an amazon echo dot 2nd generation in the same room. Separately everything works perfectly, I.e. if I ask Alexa to play a track she does, like wise no issues with sonos speakers using the app. I’ve then added the sonos skill in Alexa app and grouped the play 1 & play 3 under the title “family Room”. I am using amazon music unlimited to stream music. Everything seemed to set up ok but now seem to be encountering several issues. For example, when I ask Alexa to play a track on either “sonos” or “family Room” it will simply play the last selected track played on sonos (selected within the app). Once playing I cannot adjust volume, skip track or stop the music. The volume will just dip after hearing the word Alexa and then go back to how it was. The only way I can control is to open the sonos app on phone which is not ideal. I’ve forgotten all devices on everything

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jgatie
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AJWykesContributor I
asked in Amazon Alexa and Sonos
music Library & Alexa

How do you play music from your Music Library (I have a media server) via Alexa. Only seems to play from Internet?

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zBernieAvid Contributor I
asked in Amazon Alexa and Sonos
Pair of Play 1 speakers not working with Alexa

I have my Sonos system configured to work with Alexa. I can say "Alexa, play Pink Floyd in the living room", and it works. The same is true of my family room. I have a Sonos Connect in the living room and family room. I can also use voice commands to play music on a single play 1 in my garage. However, in my sun room, I have a pair of play 1 speakers paired in stereo. When I use voice commands to play music in the sun room, whatever was last played in the Sonos app on these speakers plays, not what I tell Alexa to play. There are no other devices named "sun room". I tried forgetting them and re-discovering them, but that did not help. I think I'll try a different name and see if that helps. Anyone else experience this issue?

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Keith N
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lee2305Contributor I
posted in Amazon Alexa and Sonos
Alexa echo dot email

Has anyone recieved a voucher code yet from Sonos with a code to get money off an Amazon echo dot device. I haven't recieved one yet 😞

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