I've finished setting up my Sonos One in the Foyer location, but it doesn't work other than as a Play:1 or an Echo with no ability to play music unless I use the Sonos App.



Steps: :"Alexa, what's the weather?"

Actual/Expected: Successfully provides weather.



Alexa, play Blondie in the Foyer.

Actual: "I couldn't find anything called Foyer. To check device or group name go to settings in the Alexa app"

Expected: Plays Blondie in the Sonos-defined Foyer. Also tried unsuccessfully with Sonos-defined Living Room and Master Bedroom which were long standing Sonos locations.



Steps: "Alexa, ask Sonos to play Blondie"

Actual: "Shuffling songs by Blondie on Ruth's Sonos One". No music plays, but it is clear Alexa knew where it should play it.

Expected: Music plays on Sonos One which is assigned to the Foyer location in Sonos.



Steps: "Alexa, play Blondie"

Actual: "Shuffling songs by Blondie". No music plays.

Expected: Music plays



Steps: "Alexa, next song."

Actual: I can change the playback mode only when music is playing."

Expected: If I could hear the music, I would expect the next song to play. Even in this case where I can't hear the music, I thought that since I executed play Blondie above, it thought it was playing something and that it would move to a new song that I just couldn't hear.



Steps:

- open Alexa app

- Choose Ruth's Sonos One

- Use amazon music or other app to play music



Actual: No music plays.

Expected: Music selected on Alexa app plays. Note that this works successfully on our Echo and Echo Dot.



Some other notes. Many of the Alexa responses are cut off midstream and end with the bonk sound. To get the full responses above I had to try multiple times.



Note that using the Sonos app to select and play music works as it always did and I can select the Sonos One/Foyer, but even when done that way, no Alexa commands, e.g., "Next song" work as it doesn't realize its playing music.